Bonus Superstore Reviews 

273
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient and fast delivery service, often highlighting next-day arrivals and timely updates. Many people also appreciate the competitive pricing and the ease of the ordering process. Reviewers consistently find the products to be of good value and quality, with excellent customer service and professional staff. However, some customers also noted issues with delivery, including parcels not arriving, inaccurate tracking information, or items being left improperly by couriers. A few people also experienced misleading delivery times.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the quality and... See more

Order

Reviewers mention positive feedback about their order experience, highlighting an easy ordering process and... See more

Price

Reviewers highlight positive aspects of price, with many customers finding the prices to be very competitive... See more

Service

Users describe positive interactions with service, highlighting excellent service and quick delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Because you had what I thought was obsolete . This lamp replaces a broken one of a set purchased getting on for twenty years ago. I am thrilled and the service and delivery are excellent.

Rated 5 out of 5 stars

Fantastic customer service, I had ordered the wrong sized product online and after one phone call the order was changed for me and a refund in my bank account for the difference in price. Fast deliver... See more

Rated 5 out of 5 stars

Very fast delivery which I didn't have to wait at home all day for. On the day of delivery PDP contacted me with a 1 hour time slot. What I purchased was a very good price and if I need another produ... See more

Rated 5 out of 5 stars

Very Proffesional and extremely proficient staff with very reasonable prices. I order my product on day one and it was sent out and delivered the very next day. This company will always be my go to f... See more


Company details

  1. Appliance Store

About Bonus Superstore

Written by the company

Founded by Eric Boanas in 1962, Bonus Electrical began as a standard independent electrical wholesaler. The business was built on offering a fantastic service which was hard to beat. Even with acknowledging the importance of being competitive, Bonus has never taken their eye off the ball when it comes to service.

With headquarters strategically placed in the Yorkshire area and a national distribution center, Bonus Superstore is capable of offering free next day local and national delivery

Bonus Superstore stock an extensive range of lighting solutions from reputable brands. Whether you’re looking for stylish ceiling lights for your home or durable lights for your garden, we’ll supply you with the best solution to illuminate your surroundings.

We stock a range of appliances such as kettles, toasters, fridges, and much more.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

273 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.5

All reviews

(273)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome Bosch Microwave and excellent…

Awesome Bosch Microwave and excellent customer service from Bonus Electrical , 5 stars

September 23, 2024
Bonus Superstore logo

Reply from Bonus Superstore

Thank you for leaving us with a 5 star review! We hope to see you shopping with us again soon! Enjoy your new microwave.

Rated 5 out of 5 stars

Good service

Brilliant service

October 1, 2024
Bonus Superstore logo

Reply from Bonus Superstore

Thank you for the 5 star review!

Rated 5 out of 5 stars

Great customer service

Barry was very helpful and oven and microwave arrived in a couple of days. Great service

September 23, 2024
Bonus Superstore logo

Reply from Bonus Superstore

Thank you for the 5 star review! We hope to see you shopping with us again soon!

Rated 5 out of 5 stars

Metz TV

Great service, delivery was spot on,delivery driver polite an friendly

September 19, 2024
Bonus Superstore logo

Reply from Bonus Superstore

Thank you for leaving us such a positive review! We are extremely happy that you had a good experience with us. We hope to see you shopping with us again soon

Rated 5 out of 5 stars

Pendant Lighting

The order was easy to make. It was delivered to the store for pickup in the timeframe and the staff were helpful when I went to collect.

September 11, 2024
Bonus Superstore logo

Reply from Bonus Superstore

Thank you for leaving us a 5 star review! We are glad that your ordering process was easy.

Rated 1 out of 5 stars

Delivery did not arrive

Delivery did not arrive

September 11, 2024
Bonus Superstore logo

Reply from Bonus Superstore

Hi Hazel, Thank you for leaving us a review. However, we are a little confused as can see this has been delivered and signed for? Please do contact us

Rated 5 out of 5 stars

Excellent price plus the 5% extra bonus

Excellent price plus the 5% extras welcome bonus which was an added benefit . The fridge/freezer turned up in the 2 hour time slot provided. It was well protected on arrival. Easy to install & now working satisfactorily.

July 2, 2024
Bonus Superstore logo

Reply from Bonus Superstore

Hi Colin, thank you for your 5 star review! we are happy that your fridge freezer arrived on time and was packaged well. We hope to see you shopping with us again soon!

Rated 5 out of 5 stars

First class service

First class service. I am very happy. 5 Star 🌟

July 1, 2024
Bonus Superstore logo

Reply from Bonus Superstore

Hi Nasser, thank you for leaving us a 5* review! We are glad that you are happy with your order and our service!

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