Very shady way of doing business. Booked a car for our stay in Naxos, Greece. The instructions for the pick-up were very vague. When we arrived to pick up the car at the port, we couldn't find any... See more
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See what reviewers are saying
I work as an auditor, so I often have to visit European countries. Many companies are located outside the urban area, so it is extremely difficult for me to get there without a car. I have been using... See more
For me, the most successful rental service. I reserve a car on the Internet. A minimum of documents for renting a car is good, as they are always at hand when traveling! Plus full insurance coverage f... See more
From time to time I work in different cities and countries. In some, especially if on vacation, it's nice to walk. But that would be closer and better to know the city I rent a car. I tried several... See more
Company details
Written by the company
World wide car rental service The BookingCar website is here to help you to find the best hire car deals on offer throughout the world. Our operators provide you with special offers from rentals companies. They also help you choose the best option among the many that are on offer on the rent-a-car market.
Contact info
14 Avenue de l'Europe, 77144 Montévrain, 77144, Montévrain, France
- +33 (1) 8765-97-97
- support@bookingcar-europe.com
- bookingcar-europe.com
3.4
Average
181 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not much available cars and sizes….
October 2, 2024
Worst service
September 18, 2024
Reply from Bookingcar Europe
Thank you for your feedback, we hope to cooperate with you in the future.
Flexibility was shown in correcting an error.
Flexibility was shown in correcting an error in my Reservation. The change was made by telephone.
August 18, 2024
Reply from Bookingcar Europe
Thanks for your trust, we're thankful for amazing customers like you.
a SCAM
a SCAM, either you get full insurance or they invent damages to make you pay.
bad company
stay away
May 4, 2024
Reply from Bookingcar Europe
Hello, we are sorry that you got into such a situation. We are not a rental company and do not issue or accept cars, therefore we do not present or look for any damage, we are an aggregator for car rentals around the world. Have a nice day
The ease of booking with 2 different…
The ease of booking with 2 different start and end locations available.
August 1, 2024
Reply from Bookingcar Europe
Thank you for taking the time to share your feedback! Thanks for your trust.
Shame on you!!!
I had to renounce because i do not have a credit card and u can not pay cash or with debit card the guarantee money(500). This condition was send to me only after you took 13 dollars from my debit card. Shame on you ! Never again with you !!!!
July 13, 2024
Reply from Bookingcar Europe
Hello, we are very sorry that you did not see this information before making a booking. This information is presented on all pages for choosing a car and this is not our requirement, but the requirement of the rental company you have chosen. We are an aggregator for car rentals around the world and simply show the conditions of rental companies. Have a nice day
My flight was cancelled and my…
My flight was cancelled and my reservation change and nobody help me
July 7, 2024
Reply from Bookingcar Europe
Hello, we are very sorry that you got into such a situation. If our operators were unable to change your booking, then the rental company you chose does not allow you to do this, this is not our fault. It's a shame, but airlines often don't care what happens to their customers' plans when their flights change. Have a nice day
Exceptionally simple way to book a car
Exceptionally simple way to book a car, detailed explanation about pick up and drop off and there’s always an appealing deal!
July 8, 2024
Reply from Bookingcar Europe
Thank you for your excellent review, we are waiting for you again on our website!)
Easy to follow website
Easy to follow website. Not the first time I've used it. Car selection could be better as it took a while to find the right car for us.
July 6, 2024
Reply from Bookingcar Europe
Thank you for taking the time to share your feedback! Thanks for your trust.
Reply from Bookingcar Europe
We are grateful for your feedback. We will continue to try to provide you with the best service, at the best prices, thank you)!
good experience
June 12, 2024
Reply from Bookingcar Europe
We are very glad that you liked it, we are waiting for you on our website!)
Reply from Bookingcar Europe
Thank you for your feedback, we hope to cooperate with you in the future.
Misleading
Booked the car with super insurance which we paid 120 euros for but when we went to the desk for okmobility car hire they told us it was not full insurance and charged us another 400 for full insurance .
May 9, 2024
Reply from Bookingcar Europe
Hello, we are very sorry that you got into such a situation. You purchased super insurance from our company when making a reservation and were fully protected. The rental company could of course offer you additional options, but you have the right to refuse them. Have a nice day
Quick response easy to book
May 7, 2024
Reply from Bookingcar Europe
Thanks for your trust, we're thankful for amazing customers like you.
I filled in your form giving my age as…
I filled in your form giving my age as 84. You then sent me a deal with SIXT which only after I had paid for it sent me a list of conditions which stated they did not permit drivers over age 75. When I called you to get my entire payment back including extra insurance and road help coverage you told me that my only course was to cancel and lose my deposit and my insurance nearly £100 in all. If you do not agree by return to refund me in full I will let my Twitter following see that you are swindlers and as I am a financial journalist I have many followers.
April 18, 2024
Reply from Bookingcar Europe
Hello, we are very sorry that you got into such a situation. All information and age restrictions are presented on all pages when choosing a car before booking. We are not a rental company, but an aggregator for car rental, we simply convey to you the rental conditions of the rental company you have chosen and offer the best prices. You could also change your booking for free and choose any other rental company from those presented on our website. Have a nice day
Reply from Bookingcar Europe
It's a pleasure to read your review, thank you!)
Hertz Said they do not have a car
Hertz Said they do not have a car I reserved a car and Hertz approved it but you charged me. Also it said I could pick up my car at 9:00 and that was approved with an email. I did not receive the car despite your confirmation. I want to cancel the reservation and I don’t want to be charged.
April 14, 2024
Reply from Bookingcar Europe
Hello, we are sorry that you have found yourself in such a situation. Of course, you will be refunded if you were not given the car you booked due to the fault of the rental company. Have a nice day
Fast and easy to book.
April 12, 2024
Reply from Bookingcar Europe
Thank you for your excellent review, we are waiting for you again on our website!)
Reply from Bookingcar Europe
We are grateful for your feedback. We will continue to try to provide you with the best service, at the best prices, thank you)!
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