Bookingcar Europe Reviews 

181
TrustScore 3.5 out of 5

3.4

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Rated 2 out of 5 stars

Very shady way of doing business. Booked a car for our stay in Naxos, Greece. The instructions for the pick-up were very vague. When we arrived to pick up the car at the port, we couldn't find any... See more

Rated 4 out of 5 stars

I work as an auditor, so I often have to visit European countries. Many companies are located outside the urban area, so it is extremely difficult for me to get there without a car. I have been using... See more

Rated 5 out of 5 stars

For me, the most successful rental service. I reserve a car on the Internet. A minimum of documents for renting a car is good, as they are always at hand when traveling! Plus full insurance coverage f... See more

Rated 4 out of 5 stars

From time to time I work in different cities and countries. In some, especially if on vacation, it's nice to walk. But that would be closer and better to know the city I rent a car. I tried several... See more

Company details

  1. Travel Aggregator

Written by the company

World wide car rental service The BookingCar website is here to help you to find the best hire car deals on offer throughout the world. Our operators provide you with special offers from rentals companies. They also help you choose the best option among the many that are on offer on the rent-a-car market.


Contact info

3.4

Average

TrustScore 3.5 out of 5

181 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.4

All reviews

(181)

13 reviews in the last 12 months

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Rated 1 out of 5 stars

This was not a booking of car

This was not a booking of car. We thought we booked a Citroen c3 but when we got to the delivery desk, we had to buy it again and he would not Tell the price only could we pay 1200 euro in deposit and not knowing What we would end up with. We gave up and did not rent a car, though we allready paid for it.

April 3, 2024
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Reply from Bookingcar Europe

Hello, we are very sorry that you got into such a situation. You made a reservation and presented all the rental conditions with the rental company you chose, including the deposit conditions. We are not a car rental company, we are an aggregator for car rentals around the world. Have a nice day

Rated 1 out of 5 stars

I booked insurance through booking.

I booked insurance through booking.
At pick up the car company asked me to put a deposit off 1300 EUR for internal use in Bulgaria because the insurance is with booking. This amount is outrageously high. For Bulgaria I pay usually a deposit of 200 EUR.

In order to avoid the blocking of 1300 EUR for a long time I took insurance with the car company.

I called immediately Booking. It was less than 12 h since the reservation and less than 30 min after the pick up.

They refused to return the amount of the insurance.

That is why I am not going to use their services any more.

February 18, 2024
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Reply from Bookingcar Europe

Hello, we are very sorry that you got into such a situation. You purchased super insurance from our company when making a reservation and were fully protected. The rental company could of course offer you additional options, but you have the right to refuse them. Have a nice day

Rated 5 out of 5 stars

Simple to use

Simple to use, found huge bargain far less than others for the same car.

February 11, 2024
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Reply from Bookingcar Europe

We are grateful for your feedback. We will continue to try to provide you with the best service, at the best prices, thank you)!

Rated 5 out of 5 stars

It was fast !

It was fast !!
It was easy !!
It was pleasant !
Thank you !

February 2, 2024
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Reply from Bookingcar Europe

We are very glad that you liked it, we are waiting for you on our website!)

Rated 1 out of 5 stars

AVOID GREENMOTION and MELI RENTAL CAR…

AVOID GREENMOTION and MELI RENTAL CAR in Malta Airport. They charge money for things you haven't done. You can see a lot of bad reviews about them in their google review. And Bookingcar Europe should not provide their service or suggesting their service as people might have horrible nightmares after using their service. Always make pictures not only of outside condition but as well as inside.

January 29, 2024
Unprompted review
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Reply from Bookingcar Europe

Hello, we are very sorry, but you apparently made a mistake and wrote your review for the wrong company. Have a nice day

Rated 5 out of 5 stars

Easy to use

Easy to use. Diversity of drop off location. Great

January 23, 2024
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Reply from Bookingcar Europe

Thank you for your feedback, we hope to cooperate with you in the future.

Rated 5 out of 5 stars

Very quick respons

Very quick respons, easy to book
Good price and service

November 1, 2023
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Reply from Bookingcar Europe

It's something we've worked hard on and we're pleased our efforts resonated with you.

Rated 2 out of 5 stars

Awful handing by the staff

This to report the behavior of the staff who handled and delivered the car.. I can't find the words to describe his ugly treatment, he ran out of ways to delay and make life difficult for me, just as an example he insissted to copy the three digit code from the back of my credit card; after an hour and a half of giving me hard time he delivered the car and it wasn't the same category that I booked on line.

September 18, 2023
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Reply from Bookingcar Europe

Hello, we are very sorry that you are in this situation, but we are a car rental aggregator and not a rental company. We do not issue or deliver cars; we provide you with the opportunity to conveniently select a car for rent from any of the rental companies presented on our website. at a price that suits you.
We hope to see you again on our website.
Have a nice day.

Rated 5 out of 5 stars

easy and good

September 30, 2023
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Reply from Bookingcar Europe

Thank you for your excellent review, we are waiting for you again on our website!)

Rated 1 out of 5 stars

The meanest and most unpleasant car…

The meanest and most unpleasant car rental company in Croatia. Never use this company. They stole 350 euros from my credit card claiming that the car was damaged. We have all the evidence (filmed during the handover of the car) that the car was in good condition and without damage when it was handed over. We are starting legal proceedings to get our money back.

September 25, 2023
Unprompted review
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Reply from Bookingcar Europe

Hello, we are very sorry that you found yourself in such an unpleasant situation, but we are not a rental company and do not withhold funds for damage to the car. We hope you can change the rating of our site in your review. Have a nice day

Rated 2 out of 5 stars

A car of the reserved size class was VW T-Rock but got Volvo xc60

A car of the reserved size class was not available. I had to pay more for a bigger car. It was a cross-border rental, the car was returned to a different country than it was rented. This was not prepared for. There was also some confusion about the additional payment (I did not receive any certificate or receipt for the payment) and I am anxiously waiting to see what I have been billed for and what I will be refunded. Sure, I should have been tougher when picking up the car, but... The car itself worked flawlessly and the return went smoothly and easily. The staff was friendly and the service otherwise ok.

August 2, 2023
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Reply from Bookingcar Europe

Hello, we are very sorry for the current situation. We hope that we will quickly resolve your issue and you will be satisfied. We hope you can change the rating of our work in your review. Have a nice day

Rated 4 out of 5 stars

Easy and cheep

I checked few sites and this one was the best.

August 4, 2023
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Reply from Bookingcar Europe

Thank you for your feedback, we hope to cooperate with you in the future.

Rated 5 out of 5 stars

Good Experience

It was easy to use and manage the reservations to confirm and to cancel.

August 1, 2023
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Reply from Bookingcar Europe

We are very glad that you liked it, we are waiting for you on our website!)

Rated 5 out of 5 stars

Your site is super easy to use

Your site is super easy to use, quite cheap, convenient pick up and dropping off in non office hours.

August 1, 2023
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Reply from Bookingcar Europe

We are grateful for your feedback. We will continue to try to provide you with the best service, at the best prices, thank you)!

Rated 1 out of 5 stars

Be careful with the company 724RENT

Be careful with the company 724RENT
Be careful with the company 724RENT, they are scammers
On two continuous occasions he leased a car from the company 724 RENT through Carjet. Wanting to pay the guarantee (9000TL = 500 usd), according to them my card did not work (both times), so I had to transfer to an account and they would return the guarantee in 15 days, at the end of the contract I returned the car and rented The following, 20 days later they transferred me (5440 TL = 302 usd), 724RENT informed me that they deducted 60 Eu for washing and two tolls (110.36 Eu and another 87 Eu) ;;; (tolls in Istanbul range from 1.2 Eu to 3.6 Eu) I asked several times for proof of payment of tolls paid, but they never sent it to me and a car wash does not cost more than 150 TL (8, 5 Eu).
As I had already rented a car for the second time, they demanded a new guarantee (the first guarantee was not returned to me yet), this was 10,000TL (550 Usd), which to date they do not return anything to me, they do not answer my calls or messages .
A COMPANY OF THIEVES, BE VERY CAREFUL WITH RENTING A CAR WITH THEM.
I have contacted CARJET and I still have no solution

I need CARJET to take measures with the company 724RENT; since they cannot endorse companies like 724RENT; company that steals from its clients, in the same way I demand the return of the money that to date I have not been reimbursed

June 1, 2023
Unprompted review
Bookingcar Europe logo

Reply from Bookingcar Europe

Hello, we are very sorry that you found yourself in such a situation, but why did you choose us to write your review?)) We have nothing to do with the Carjet company. Please, if it’s not difficult for you, publish your review on the page of the website where you rented a car. Have a nice day

Rated 5 out of 5 stars

Everything was processed quickly

Everything was processed quickly, only the voucher was shown. This is quite enough.

April 18, 2023
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Reply from Bookingcar Europe

Thank you for your excellent review, we are waiting for you again on our website!)

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