The hotel was lovely & historic & we had a spacious room. The continental breakfast was perfect as well as evening meals. Prosecco on arrival was nice touch and the staff were polite. Only niggles:... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We had a fabulous stay at Monteith on the Lake Hotel - part of the Karma Group. The staff were so friendly & welcoming- it was my hubby’s birthday & they had decorated our room with banners & ballooo... See more
Company replied
Refused to put things spoken about over the phone into writing. Told us our child could be booked onto the holiday "at a later date for just £60" then when came to book the holiday said this was... See more
We went to Karma Lake of Menteith for 4 nights in late October with our dog.. Beautiful Deluxe suite overlooking serene lake.. Staff went above & beyond giving us a warm welcome.. Continental breakfas... See more
Company replied
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely beautiful location and very…
Absolutely beautiful location and very friendly and helpful staff. Had a lovely relaxing stay at karma lake of menteith hotel. Small rural hotel, food was really excellent, I would recommend it wholeheartedly to everyone!

Reply from Booksibreaks
The booking was very easy and handled…
The booking was very easy and handled very well

Reply from Booksibreaks
The venue was really good although the…
The venue was really good although the weather was not great enjoyed the hotel and staff excellent food also great unfortunately the shower was almost nonexistent as the water pressure and temperature was cold.I understand the hotel is in a transition to upgrading the rooms so that should remedy that problem overall a great break

Reply from Booksibreaks
Superb location
Superb location, great food, good restaurant, bar and games room. Our room was nice enough; not spectacular, but the setting and the surrounding countryside certainly were. Stirling Castle and Loch Lomond were among the highlights of the trip, but visiting the Kelpies and a 15-mile bike ride from Aberfoyle were also great.

Reply from Booksibreaks
The person i dealt with was very…
The person i dealt with was very helpful.

Reply from Booksibreaks
Hit and miss
It was too far from amenities, we had to drive miles to see places, the room was nice but not quite up to standard implied by brooksy break staff. The Continental Breakfast was very good,Although dining room looked a little below standard ,whilst told of wine and cheese taster, we felt there should been met and invited to the event, No one showed us the emenities, due to my partner's parent taking ill we had check out after two days, we had evenig meal on first night and felt the meal was either frozen or prepacked and considering the price, if not for the discount given we would not have stayed

Reply from Booksibreaks
Good product knowledge
Good product knowledge, balanced sales info, pertinent and conversational booking experience

Reply from Booksibreaks
Girls were very polite and easy to talk…
Girls were very polite and easy to talk too.

Reply from Booksibreaks
Lovely hotel
Lovely hotel, food was good, staff were welcoming. Will definitely find another Karma club stay

Reply from Booksibreaks
Excellent Service.
Very helpful with good and prompt service and responds.

Reply from Booksibreaks
The people I spoke to on the phone were…
The people I spoke to on the phone were unfailingly helpful and polite and patient.

Reply from Booksibreaks
Lovely area to visit.
The hotel was lovely and well run. The site was beautiful and well located.

Reply from Booksibreaks
Lovely break
Ease of booking, keeping us informed about our break. The hotel karma lake of menteith hotel is lovely and staff are so friendly and attentive. Even the dog was made a fuss of

Reply from Booksibreaks
Superb customer service
I have always thought that you always find out how good a company is when things don't go according to plan, when everything goes pear shaped.
Recently we had to Cancel a 4 night Break last minute due to a Family bereavement.
When contacted Booksi breaks were very sympathetic and made sure that our break could be re-scheduled for whenever we desired which was totally unexpected, they were so understanding and for this we are extremely grateful.

Reply from Booksibreaks
The two lady’s I spoke to were really…
The two lady’s I spoke to were really nice and very helpful
Thank you
Wendy Kennerk

Reply from Booksibreaks
Nice Hotel, Shame About The "Timeshare" Club
The hotel itself is a lovely building and promises a lot looking through the on-line description but it does need some TLC, which it probably hasn't seen since before Karma took it over from Best Western. It was a puzzle why renovations hadn't been done during the Covid lockdown since it was acquired before lockdown: would seem an ideal time to me. I was also left feeling suspicious of the Karma Club that was given the "big sell" treatment by two of their reps., "this is our best offer but if you sign up today I can do even better." I'm still unclear on what financial commitments might have been expected and the subtleties of partial ownership vs timeshare.

Reply from Booksibreaks
Stunning views & location.
Had a great long weekend away at Karma Lake of Mentieth and Andy & Adele were great hosts and made sure we had everything we needed. The staff at the hotel are lovely and very accommodating, nothing is too much trouble for them. The morning and evening views are stunning and walking around the lake is very peaceful. Most of the meals were well tasty although we found the Sunday Roast was a bit of a let down.

Reply from Booksibreaks
Comfortable room
Comfortable room, Excellent location, very good staff and the foot was very nice

Reply from Booksibreaks
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






