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boom Reviews 8,031

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TrustScore 4.5 out of 5

4.3

Insurance Agency
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Review summary

Created with AI, based on recent reviews

Evaluating 1,055 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent prices, often finding them to be the most competitive in the market. Many appreciate the quick and easy process of setting up their insurance, praising the straightforward user experience and the efficiency of the website. The overall service is often described as amazing, fast, and hassle-free, with many expressing satisfaction with the value and convenience. However, some people were dissatisfied with aspects of customer service, mentioning difficulties in communication, long wait times on the phone, and a lack of responsiveness, especially after an accident or policy cancellation. A few customers also noted issues with price changes after initial quotes or problems with receiving updates regarding claims.

What people talk about most

Price

Customers consistently express satisfaction with the pricing. Many reviewers found the prices to be... See more

User experience

People report positive experiences with user experience. Many customers found the service easy to use, clear,... See more

Service

Reviewers highlight positive aspects of service, often praising its ease of use, efficiency, and reasonable... See more

Customer service

Consumers find customer service to be ambiguous. Many reviewers express significant frustration, citing a... See more

Website

Clients share positive opinions on the website, finding it easy to navigate and user-friendly for tasks like... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Price. Other features are also important. But one thing pop out you asking Does my car has non clone immobiliser that requires PIN or ADR. That question was never asked. It put me in difficulty to con... See more

Rated 5 out of 5 stars

Registering with Boom for my car insurance was pretty straightforward. The premium was competitive, about £15 a month less than what I was paying before so made sense.

Rated 5 out of 5 stars

Nice service, reasonable price, quick quote response,easy process to complete the questionnaire and sign the contract. Definitely will recommend Boom to my friends and colleagues.

Company details

  1. Insurance Agency
  2. Insurance Company

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

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Rated 4 out of 5 stars

Insurance quote retrieval questions?

Price. Other features are also important. But one thing pop out you asking Does my car has non clone immobiliser that requires PIN or ADR. That question was never asked. It put me in difficulty to continue my retrieving code. Where is it mentioned in the car history is got factory set alarm and immobiliser is installed. You should remove this unnecessary question which has no base.

April 22, 2026

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