Price. Other features are also important. But one thing pop out you asking Does my car has non clone immobiliser that requires PIN or ADR. That question was never asked. It put me in difficulty to con... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was quick and easy and a lot cheaper than my previous firm qouted
Registering with Boom for my car insurance was pretty straightforward. The premium was competitive, about £15 a month less than what I was paying before so made sense.
Nice service, reasonable price, quick quote response,easy process to complete the questionnaire and sign the contract. Definitely will recommend Boom to my friends and colleagues.
4.3
Excellent
8K reviews
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May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Diabolical…
Diabolical…
I semt over everything i needed paid my insurance they clearly are not organised with emails failed to see what i have signed cancelled my insurance by email unfortunately i work constantly & and not fixated on my emails soo didnt realise until i had a refund and better still boom are shut on the weekend and have no email for me to contact them i wouldnt recommend.
April 16, 2026
Unprompted review
Reply from boom
Hi,
We're sorry to hear about the experience you've had.
We'd like to investigate what's happened here, so please could you respond to our request for more information (incl. your policy number), so that we can locate your policy and look into this.
Team boom
Reply from boom
Hi Tahir,
Thanks for taking the time to leave us a review.
If you need any help with your new policy, please don’t hesitate to get in touch with our customer support team via live chat at boom.co.uk
Team boom
Poor communication
Poor communication, doesn’t respond to emails & the chat box doesn’t work regularly. Doesn’t advise before you get a policy that all communication is online & there is no way to speak via a phone to customer services.
April 15, 2026
Reply from boom
Hi,
We're sorry to hear you're unhappy with your experience.
A complaint has been logged with our complaints team and you'll hear from them within 5 working days.
If you'd like to contact our complaints team in the meantime, you can find their contact details at https://www.boom.co.uk/complaints/
Team boom
It was smooth process and things were…
It was smooth process and things were clearly explained.Best thing they have B app and quick customer support you don't have to wait for hours to speak to human .
April 16, 2026
Fast friendly no fuss
April 9, 2026
Very easy to understand online And best…
Very easy to understand online And best price.
April 9, 2026
Good very good
April 9, 2026
Thank you for your kind help.
April 13, 2026
Great price easy to fill in forme
April 15, 2026
Registering with Boom for my car…
Registering with Boom for my car insurance was pretty straightforward. The premium was competitive, about £15 a month less than what I was paying before so made sense.
March 30, 2026
Unwanted Policy - cannot cancel!
I have been out of the country and had limited access to my phone, On returning to the UK, and several days before the renewal was due, which was 15th April, I attempted to contact Boom, to advise them I wished to cancel.the renewal as I'd found a cheaper quote. There was no option on the app and having failed to get a respond from the live chat, I emailed them and still no reply. After which I noticed they had taken the money (12th April). I find the lack of telephone support incredibly frustrating especially as a pensioner, with limited tech experience. I cannot afford to be paying out on an insurance I do not want, and cannot seem to cancel despite numerous attempts to contact them. Can anyone advise pls?
Thanks for your reply requesting further information and policy details. How do I send this to you as I cannot respond directly to your reply?
An email has been sent re policy no. 29830108254.
April 10, 2026
Unprompted review
Reply from boom
Hi,
We're sorry to hear you're unhappy with your experience.
Thank you for providing your details for us to locate your policy.
A complaint has been logged with our complaints team and you'll hear from them within 5 working days.
If you'd like to contact our complaints team in the meantime, you can find their contact details at https://www.boom.co.uk/complaints/
Team boom
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