Price. Other features are also important. But one thing pop out you asking Does my car has non clone immobiliser that requires PIN or ADR. That question was never asked. It put me in difficulty to con... See more
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Review summary
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What people talk about most
Reviews shaping this summary
It was quick and easy and a lot cheaper than my previous firm qouted
Registering with Boom for my car insurance was pretty straightforward. The premium was competitive, about £15 a month less than what I was paying before so made sense.
Nice service, reasonable price, quick quote response,easy process to complete the questionnaire and sign the contract. Definitely will recommend Boom to my friends and colleagues.
4.3
Excellent
8K reviews
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I have been searching for days for…
I have been searching for days for insurance as the insurance I was with wouldn’t insure me for my new car. Boom website was so easy to use and the process was seamless and I got the best quote from 3 days of searching and setting up the insurance was even easier and the app is very well laid out and easy to use
April 9, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Unable to give no stars,pity.
Unable to give no stars,pity.insured my daughter with this company ,she had an accident and made a claim,company have rejected her claim saying she had a speeding fine and received 3 points on her licence,she did but they said we did not inform them,we did,I did it myself.they said we did the quote on compare the market and included the conviction on other quotes but not on there's,how convenient.compare the market is a main form that the information goes to all quotes.will make a complaint and if not sorted will involve the ombudsman.
March 14, 2026
Unprompted review
Reply from boom
Hi Michael,
We're sorry to hear about the experience you've had.
We'd like to investigate what's happened here, so please could you respond to our request for more information (incl. your policy number), so that we can locate your policy and look into this.
Team boom
The process was easy and was happy with…Easy to understand
The process was easy and was happy with the result obtained
April 1, 2026
Very good everything explaining service
April 7, 2026
Purchased a police with Boom 8 months…
Purchased a police with Boom 8 months ago. Had a accident less than a month ago. At first they said its repairable and took it to the garage, gave us a courtesy vehicle and not even after a week they wrote it off. Apparently they use other service provider like Key claims to deal with the claims who pain to deal with. I have emailed them but no reply tried calling no answer.
Now I am left with no car, no courtesy vehicle and no updates of when and how much I am getting of the car that was written off.
When I tell Boom of this issue they redirect to Key claims and then Key claims wont even bother to pick up the calls or reply emails.
April 8, 2026
Unprompted review
Reply from boom
Hi,
We're sorry to hear you're unhappy with your experience.
A complaint has been logged with our claims team and they will be in contact with you.
If you'd like to contact the claims team in the meantime, their contact details are claims@key.claims
Team boom
Very good company to be insured with
Very good company to be insured with. Tick all the right boxes for what's needed
April 7, 2026
Excellent
They are a very fast and successful insurance company. I have purchased insurance from them before and I am very satisfied.
April 7, 2026
Good and cheep in the market in price I…
Good and cheep in the market in price I am very happy to join boom insurance
April 6, 2026
Very good service
March 28, 2026
Personally I’m happy with the service…
Personally I’m happy with the service all good and smooth thank you
March 27, 2026
Boom is the best price in the market…
Boom is the best price in the market actually and does make me to choose and it's much better
April 3, 2026
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