The Boot Repair Company Reviews 

An amazing company with really lovely, helpful staff. I thought my UGG boots had died, the soles had nearly disappeared but with one phone call they were wrapped and shipped too be mended. I’ve now got them back and they look amazing, I can’t bring myself to take them off. Thank you so much and to lively Rachelle who I the lovely lady I spoke to, thank you again.

PS I have 2 other pairs of UGGs which I’m sure at some point will need to visit The Boot Repair Co for rest and revitalisation.

Thank you again Debbie Mitchell 😉

Just received my DM boots back after a zip replacement . The zip they’ve inserted is silver not gold like the original , so it does not match my other boot and looks ridiculous to be worn. I cannot believe they consider this a satisfactory repair. The zip is inserted so unevenly and also is sewn so close to the leather in places that I can’t do up the zip without it ripping into the leather seam and tearing it. The tension of the bobbin thread is wrong so the threads can just be pulled i.e the zip is not securely even stitched down. I am taking this case further as The Boot Repair Company have completely ruined my expensive pair of boots .

I had a pair of well loved and well used Birkenstock Arizona sandals that I thought I would have to throw away. However I am thrilled that the Boot Repair Company have a fantastic rebuild service where you can specify the type of footbed and tread colour and I have an as new pair of sandals and saved the planet! They can replace buckles and rivets. Terrific value for money and all at the company a delight to deal with. They are transparent on turn round times for a skilled job but more than met my expectations on my tight deadline. Recommend this honest reliable company unreservedly. Thank you.

From the first 'phone call to Boot Repair they were charming and helpful, took note of all my requests and made sending the (Dubarry) wellies to them very simple. They let me know when they had arrived. The boots came back to me today - two weeks after I sent them - and they are absolutely perfect. They have done a beautiful job on my much-loved wellies which i expect to last me another twenty years. A bargain cost when looked at against replacement and really wonderful people to deal with. Thank you.

An excellent service to restore tread grip to boots. Boot leather seems to last a lot longer than a grippy tread so we had some very old but still comfortable Henri Lloyd boots repaired and it is fantastic to be able to use them again. I am about to send off another slightly newer pair of Musto boots after this success. When new sailing boots cost at least £150 now it is worth maximising use of current ones with a retread when they are still perfectly functional in all other respects

Great service. Boots are now better than they were when I bought them.

I had to have a Birkenstock sandal raised 12mm.
From first contact to receiving raised sandal, service was very prompt
and professional. Nothing was too much trouble. Raised height was very well done. Neat job. Would highly recommend and definitely use again

I looked for a provider who could put a new sole on my loved Birkenstock Boston slippers. They are in great condition but the soles were worn out. The Boot Repair Company was amazing . Good communication throughout, excellent price 1/3 of the buy new costs. They are as good as new with a genuine Birkenstock sole. Can highly recommend.

Had my red wings for 12 years and last year I mistakenly worn them for a DIY project. After a new sole, clean and recondition, they look better than ever and they have exceeded expectations, they’ve bred a new life into them.

Excellent finish on my Dubarry boots. The soles were repaired, the quality was great, and the turnaround was only c10 days start to finish.
I’d highly recommend this service.

The whole process of having my boots repaired was straightforward and easy. Communication was excellent at every stage and when my boots arrived the quality of the repair was fantastic.

I have a beautiful pair of discontinued DMs that I bought second-hand. The stitching around the top of both boots has come loose after a lot of wear, and I couldn't find any local places that could do such a fiddly job. I found the Boot Repair Company online and their repair job has been perfect. I sent the boots off and they were returned within a few weeks looking brand-new. I'm so pleased I used this company, and recommend them fully.

I had an extremely positive experience with The Boot Repair Company.

The Challenge: I had a very difficult bag repair—including a torn strap and a long, complete zip replacement—that four other companies had previously turned down and cited as reasons to refuse the work.

The Result: The Boot Repair Company repaired my bag to literally good as new in a matter of a couple of weeks.

Service Highlights:
• Service Speed: Super Fast (responded immediately to my enquiry).
• Repair Quality: Extremely High.
• Communications: Excellent.
• Logistics: Delivery and Return were Smooth and Easy.

I wholeheartedly recommend The Boot Repair Company. Do not hesitate to use their service!

Hi there , my reconditioned and re soled Men’s Dubarry boots have safely returned back from yourselves . Wow, over seven years old , worn out and crumbling soles, used in all weathers and they’ve comeback like new .
I can’t thank you all enough so please make sure the team that actually repaired and reconditioned the boots see this note .
I’m absolutely delighted and it’s been worth every penny . The craftsmanship is outstanding.
I sincerely wish you and your business continued and deserved success.

From a very happy customer.

I felt compelled to write to you following receipt of the boots which you repaired for me in less than a week. These boots have been in my cupboard for at least 12 years with the sole hanging off and the other parts of the sole perishing into dust. I thought they were beyond repair. They have come back better than they were to begin with. Strurdy, solid, great stitching and wonderful craftsmanship. I am truly grateful and extremely happy that companies like you still exist. Thank you so much for doing it so quickly and for a great job. These weren’t just any boots. I searched for them for a long time before I bought them
They are and will (thanks to you) continue e to be a great pair for boots for years and years to come.
I would highly recommend you to anyone who values their goods and who appreciates the good things in life.

Boots were lost in the post, won't be using that courier again in a hurry😢
Rachelle kept me informed once the boots were finally delivered and the final repair was far better than I could have imagined. Apart from a few scuffs and scrapes they look almost new.

Will be using the Boot Repair Company in the future👍

Polished them last night with Parade gloss and they look amazing. Once again, Thank you.

Not a simple repair.
The repair I required, although a straight forward zip repair, was made difficult by some additional work required on the zip attachment. The boot was repaired to a high standard and in fitting with the quality of the original boot. The best part though was the customer support which was supportive and informational. It’s nice to know that when you buy a premium band boot, there is the support company behind to effect repairs keeping your boots in tip top condition.

The sole of my favourite Docs started coming away after about 7 years of consistent wear, and I was devastated bc they're my favourite boots ever and they don't make them in vegan anymore. I sent them to the boot repair company through the docs website and they've returned to me looking brand new, I'm so happy. The customer service is also excellent, I stupidly sent only the one shoe because only one was broken and Tom from the repair shop kindly emailed me asking to send the other and sent a free postage label for it - within less than a week of sending the other shoe they were reunited, repaired and sent back to me! I've recommended this service to everyone I know - thank you Tom and co so much for bringing my favourite shoes back to life!!

Sent my Redwings to be have new soles, they have come back looking good as new. I asked if they could do them quickly which BRC did and were turned around in a Week. The communication was great and Rachelle couldn’t have been more helpful and polite.

I sent my partners Dubarry long country boots for repair after 16 years of sterling service, the soles were coming off and had split They returned fully reconditioned and with brand new soles, they look like new. The whole process was very good updates on timelines and the courier was also excellent and all completed in 10 days