Boots Dubai Reviews 125

TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality of the products received, with some finding the boots to be excellent and of high quality. Several people are satisfied with their purchases and express an intention to order again, noting a good selection of products. However, a significant number of reviewers express dissatisfaction, claiming that the products received did not meet their expectations regarding authenticity. Some customers report issues with product durability, with items showing wear and tear shortly after purchase, and others received products in bad condition or with incorrect items. There are also complaints about poor customer service, including ignored emails and unaddressed issues regarding product concerns or exchanges. Additionally, some people experienced very long delivery times or did not receive their orders at all.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality, with some customers expressing satisfaction with... See more

Quality

Consumers find quality to be ambiguous, with some reviewers praising the excellent product quality, perfect... See more

Order

People report negative experiences with their orders, with some customers stating that items ordered months... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Ordered the Predator Edge boots—came in three days, looked sharp, fit perfect… but after two weeks the front stud started peeling. Wrote twice on Insta, got one “sorry bro” and silence. Love the look,... See more

Company replied

Rated 4 out of 5 stars

Good looking reps for decoration. Do not buy for actual cleats though.

Rated 4 out of 5 stars

I really loved the boots I received but customer service is a bit slow and took a month of time to receive my tracking number. But the boots made up for it


Company details

  1. Soccer Store

Written by the company

Chicken Road von Inout Games bietet ein unterhaltsames und spannendes Crash-Casino-Erlebnis, bei dem ein mutiges Huhn Hindernisse überwinden muss, um große Gewinne zu erzielen. Mit einer hohen RTP von 98 %, mehreren Schwierigkeitsstufen, einem breiten Wettbereich (€0,01–€200) und innovativen Funktionen wie Cash-Out und Space Mode spricht es sowohl Gelegenheitsspieler als auch erfahrene Spieler an. Genieße lebendige Grafiken, reibungsloses mobiles Spielen und nachweislich faire Mechaniken für ein sicheres und fesselndes Spielerlebnis. Perfekt für kurze Sessions oder hochriskante Einsätze – Chicken Road bietet rasantes Entertainment und großes Gewinnpotenzial.


Contact info

3.0

Average

TrustScore 3 out of 5

125 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 2 weeks

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3.0

All reviews

(125)

27 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam- will not exchange if wrong size is ordered.

It says on the websight that soccer cleats are hard to fit, so if you order the wrong size they will exchange them for another size. This is false. It's a scam. I ordered a pair of cleats for my son. Ordered a 10, they were too big. Tried them on in our home one time. I reached out for an exchange, they would not exchange. Offered me a discount but said since it was the size I ordered. They won't exchange.

January 30, 2025
Unprompted review
Boots Dubai logo

Reply from Boots Dubai

Sorry to hear about your experience. However, as clearly stated on our website, we offer free exchanges only if the mistake is on our end. That’s why we provide a detailed size chart to help customers choose the correct size, whether in UK, US, or EU measurements.

We genuinely tried to assist by offering you a 50% discount on a replacement, but we can’t just send a new pair if the wrong size was selected by the customer—it wouldn’t make sense.

Also, calling us a scam when we delivered exactly what you ordered is unfair. We apologize for any inconvenience, and we wish you the best of luck with your future shopping experience.

Rated 1 out of 5 stars

Yes I’ve been contacting with one of…

Yes I’ve been contacting with one of the customer support but I still haven’t got any updates about my order other than it’s shipped they told me I’ll receive it within 13-15 days and it’s been a month this is not acceptable I’ll make sure this is my last time ordering from this really weak company and I’ll be waiting for my order to be delivered this week

January 28, 2025
Unprompted review
Boots Dubai logo

Reply from Boots Dubai

We understand your frustration, and we truly apologize for the delay. However, we provided you with a tracking number so you could monitor your order’s progress. Unfortunately, there was a shipping delay at the end of January, which affected some deliveries.

I believe you’ve already received your order by now, but if there’s anything else we can assist you with, please let us know.

Thanks for your patience and understanding!

Rated 5 out of 5 stars

Like the product just the bag isn’t the…

Like the product just the bag isn’t the one I like but still I am happy.

January 22, 2025
Unprompted review
Boots Dubai logo

Reply from Boots Dubai

Glad you liked the product! Sorry the bag wasn’t exactly what you wanted, but we’re happy you’re satisfied overall. Enjoy your new boots, and thanks for your support!

Rated 1 out of 5 stars

Scam 🚨🚨🚨🚨🚨🚨🚨

Alert: Scam Websites – BootsDubai.shop, BootsDubai.com, and BootsDubai.us

Avoid shopping on BootsDubai.shop, BootsDubai.com, and BootsDubai.us! These websites are scams, selling fake boots and luring customers with unrealistically low prices. I bought a pair of boots for 750 AED, and they turned out to be completely fake. They fail to deliver genuine products, lack verified reviews, and provide fake contact details.

January 1, 2025
Unprompted review
Boots Dubai logo

Reply from Boots Dubai

Thank you for your feedback. We would like to clarify that calling us a scam is not accurate, as we have delivered your order. If there are any issues with the product you received, we kindly ask that you contact our support team via email or WhatsApp so we can assist you in finding a resolution.

We are committed to providing the best service possible and addressing any concerns you may have.

Best regards,
Boots Dubai Team

Rated 5 out of 5 stars

I ordered new boots and jerseys for my…

I ordered new boots and jerseys for my son. I even got one for myself. I liked the limited items and archived jerseys that are no longer available, like the Haaland 2022 title. The Lamine Yamal boots are practically nowhere to be found, and Boots Dubai had them! Communication and urgency of delivery was outstanding. Ordering again right now.

January 13, 2025
Unprompted review
Boots Dubai logo

Reply from Boots Dubai

Thank you so much for your wonderful review Mike! We’re thrilled to hear that you and your son enjoyed the boots and jerseys, especially the Lamine Yamal boots. It’s always our goal to provide rare finds and exceptional service to our customers.

Your kind words about our communication and delivery mean a lot to us, and we’re delighted to know you’re already placing another order. We look forward to serving you again and helping you find more exclusive items.

If you ever need assistance, don’t hesitate to reach out to us.

Best regards,
Boots Dubai

Rated 1 out of 5 stars

They are scammers

They are scammers, they sell something they don’t have, then they tell you theyare out of stock but they can send other product for the same price 😤 their instagram account is a fraud, their email address does not exist and the only way to contact is through whats app with a us number and facebook, this is all scam don’t allow them to still your your money. I can provide pictures of all the conversations and the reply where it says that email address does not exist. If any body wants to contact me before buying I will be happy to provide proofs. I always buy online and have peace with legit websites like adidas, etc I just don’t want clients to be robbed with lying sellers like you guys , don’t sell what you don’t have be honest , a lot of blessings have a good life saying the truth

December 25, 2024
Unprompted review
Boots Dubai logo

Reply from Boots Dubai

First of all, let’s set the record straight. Posting this review won’t stop people from trusting us—we have over 10,000 happy customers who can vouch for our reliability.

Secondly, your accusations are not accurate. We were fully prepared to ship your order, but you initiated a chargeback before we could. Despite this, we reached out and politely asked you to contact your bank to stop the dispute so we could proceed with your shipment. Instead of cooperating, you chose to escalate the situation unnecessarily.

We’d like to clarify that our email works perfectly—you can reach us anytime at bootsdubai@outlook.com. Additionally, we are available on multiple platforms, including Instagram, Facebook, TikTok, WhatsApp, and iMessage, so there are plenty of ways to get in touch with us.

We take pride in our transparency and customer service, and it’s unfortunate to see such claims. If you have any unresolved concerns, feel free to contact us directly.

You have already received a full refund from your bank, so it’s unclear why you’re here leaving a misleading review. Nonetheless, we wish you a good day and hope you find peace in your future shopping experiences.

Best,

Rated 1 out of 5 stars
Boots Dubai logo

Reply from Boots Dubai

Hey Javier,

We’re surprised to see this review, as we’ve always responded to your emails and WhatsApp messages promptly. We provided you with tracking details and kept you informed about the delay, which was due to the high volume of sales during the Christmas season.

Additionally, I can see that you received your order weeks ago. It’s disappointing to see this review despite our efforts to keep you updated throughout the process.

If there’s anything else you’d like to discuss, feel free to reach out.

Best,

Rated 5 out of 5 stars

giveaway

I really like that, they have boots and every design. I have so much optins to choose from when I need to. Really like the site too

December 4, 2024
Unprompted review
Boots Dubai logo

Reply from Boots Dubai

Thank you for your thoughtful review! We’re delighted to hear you enjoy our wide selection and find our site easy to use. We truly value your support.

Boots Dubai Team

Rated 5 out of 5 stars

BEST SHOES RESELLER THERE IS

BEST SHOES RESELLER THERE IS, they legit have the best prices and quality for shoes and best part is there in uae, another point is how I love how their interactive with their audience and followers by hosting giveaways etc to improve there customers well-being

December 5, 2024
Unprompted review
Boots Dubai logo

Reply from Boots Dubai

Thank you for your wonderful feedback Ayaan! We’re thrilled to hear that you love our prices, quality, and the fact that we’re based in the UAE. Your kind words motivate us to keep delivering the best for our customers. We’re also glad you appreciate our efforts to connect with our audience through giveaways and interactive experiences. It’s all about making our customers happy and building a strong community. Thanks for trusting us.

Boots Dubai Team

Rated 5 out of 5 stars

The variety of boots is amazing

The variety of boots is amazing, and the quality is top class. It is almost impossible a mix of both. There is no shop better than this, incredible! Simply incredible!!

December 3, 2024
Unprompted review
Boots Dubai logo

Reply from Boots Dubai

Thank you for such an incredible review! We’re thrilled to hear you love our variety and quality. Your kind words inspire us to keep delivering the best. We truly appreciate your support!

Boots Dubai Team

Rated 1 out of 5 stars

SCAMMERSS DONT BUY !!!

SCAMMERSS DONT BUY !!!
They take your money

December 2, 2024
Unprompted review
Boots Dubai logo

Reply from Boots Dubai

Thank you for taking the time to leave a review. We were expecting this feedback, as we have a record of the conversation you had with our WhatsApp customer service team.

To clarify, you never completed a purchase with us. Your order (#10387) was not finalized as payment was not made, despite us providing the payment link. Accusing us of being scammers while no transaction occurred is both misleading and unfair.

Regarding your threats about using your TikTok following to harm our reputation, we respectfully ask you to reconsider such actions. We value transparency and honesty in all customer interactions, and baseless accusations do not align with that.

Please note that this review will not affect the trust our loyal customers have in us. We remain committed to providing exceptional service and products.

We wish you all the best and hope for positivity and success in your future endeavors.

Sincerely,
The Boots Dubai Team

Rated 5 out of 5 stars

Boots

These soccer boots are amazing! They provide incredible comfort, excellent grip, and a lightweight feel, making it easier to move quickly on the field. The quality and durability ensure they last through intense matches, and the stylish design adds an extra boost of confidence.

December 2, 2024
Unprompted review
Boots Dubai logo

Reply from Boots Dubai

Thank you for sharing your feedback! We are delighted to hear that you are impressed with the comfort, grip, and lightweight feel of your soccer boots. It’s wonderful to know they are enhancing your performance on the field while maintaining durability and style.

Your satisfaction is our top priority, and we take pride in offering high-quality products that meet the demands of intense matches. Should you need any assistance or have further inquiries, please don’t hesitate to contact us.

Thank you for choosing us, and we wish you continued success on the field.

Sincerely,
The Boots Dubai Team

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