The faux fur coat was excellent quality for the price, my wife absolutely loved it. Shipping was very slow, though. Took nearly a week for the item to be sent to the shipper, causing what should have... See more
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I've been looking for this coat for a while. I bought four similar coats from cheap online stores and got rubbish. It wasn't until I purchased thru Boreal that I finally got what I was looking for. Lu... See more
I emailed this seller beforehand to ensure they were a real company because theres so much fraud in online sales. They were quickly responsive and I made the order for the snow leopard coat. Its gorg... See more
The coat is fabulous! Definitely looks like real fur. I see a lot of these faux furs on the streets of NYC and this coat doesn’t look like them because it looks so real. I had an issue with deliv... See more
3.8
Great
151 reviews
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I would give this “company” zero stars…
I would give this “company” zero stars if I could. They present themselves as a legitimate US based company, but after about few days it becomes very apparent this is a scam and their products and probably customer service is from China. The product itself (a faux fur jacket) took a whole month to arrive despite claiming it will only be 7-10 days. Once the product arrived, the label on the jacket did not match the brand they were representing. Additionally, the jacket itself was defective - one of the sleeves was sewn shut! When I reached out to their customer service, they did not want to take any ownership of the issue saying I needed to pay for return shipping and they keep an 8% restocking fee. When I pushed back saying the product they sent me was defective and didn’t match the description, they then tried to offer me only a 25% refund. Their response time is several days, and I am still demanding return instructions which I have yet to receive.
January 20, 2026
Unprompted review
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