Bose Repair Experts Reviews 

273
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting staff professionalism and expertise. Many appreciate quick repair turnaround times, often receiving items back within a week, and frequently mention significant cost savings compared to dealership prices. The quality of repairs is highly regarded, with products returned in perfect working condition. Excellent communication is consistently cited throughout the process. However, some customers noted that their units were initially deemed beyond repair, though solutions were sometimes found.

What people talk about most

Service

People report positive experiences with service, consistently praising the excellent and professional service... See more

Product

Customers had positive experiences with the product, particularly praising the repair service for Bose... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the repair of... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, great... See more

Price

Reviewers highlight positive aspects of price, consistently finding it to be fair and reasonable, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These guys know their stuff! Perfect service from beginning to end with great support and communications. Saved me hundreds of pounds on a new unit. My faulty water damaged unit was returned in better... See more

Rated 5 out of 5 stars

Excellent service, sent my water damaged amplifier to them, they contacted me with bad news which i expected, Chris came up with a solution that i was happy with, which gave me a nearly new unit whi... See more

Rated 5 out of 5 stars

My wife’s Boxster 04 radio stopped working, a local shop recommended we send the BOSE Amp to Boserepairexperts, which we did, within 3 days the Amp was back repaired, but the radio still didn’t work!... See more

Rated 5 out of 5 stars

An excellent service from start to finish. My Bose amp was emitting an electronic machine gun noise constantly. Send it off & 3 days later it was returned fixed and installed back into my Alfa. It eve... See more


Company details

  1. Electronics Repair Shop

Written by the company

We specialize in Original Equipment Audio systems used in the automotive industry. Bose - Harman Becker - Bang and Olufsen are the main units that we work with along with other fibre optic based systems. Being in the industry for the last 30 Years we have built up a vast knowledge of all aspects of service and repair.


Contact info

4.9

Excellent

TrustScore 5 out of 5

273 reviews

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No recent history of asking for reviews

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4.9

All reviews

(273)

74 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service

Fantastic service, did exactly what they said they were going to and managed a quicker than normal turnaround so I had my amp up and running in time for a holiday. Highly recommended.

March 15, 2023
Unprompted review
Rated 5 out of 5 stars

So glad I found this company

So glad I found this company. Have had problems with water leaks in my Audi and the latest thing to stop working was the Amp. My exact model wasn't listed on the website but I emailed and they replied quickly that they could do it so I sent it off and it only a few days later I got the email to say all working again. Would have been difficult to replace as coded to car so really happy all refitted and working perfectly. Actually comes back better than before as comes with a cover so shouldn't happen again!
Check out their website for lots of useful info. Highly recommend!!

February 21, 2023
Unprompted review
Rated 5 out of 5 stars

Cayenne Bose Amp Repair

Sent off a water damaged Cayenne amp, that was producing no volume, for repair if possible (return postage charge only if repair is not possible). 8 days later it’s back in the car and all working as it should. Superb service at a good price. Highly recommended.

February 1, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent in every way

Excellent! Everything about Bose Repair Experts has been excellent. Great communications and clear instructions and super-quick. Posted my amplifier unit on Friday and received an email at Monday lunchtime to say it had been fixed. I paid on Tuesday and received the unit on Wednesday. I'm so happy to have my music back!

(My local Mazda dealer had said it may cost up to £1,000 for a new unit and it'd take a few weeks to order. So, Bose Repair Experts, you've saved me a fortune! Thank you!)

Incidentally, if you return a unit, ensure it goes fully insured and well packed, as Bose Car amps are expensive.

Thank you again! :-)

November 29, 2022
Unprompted review
Rated 5 out of 5 stars

Audi TT Mk2 Bose Amp...

Sent my Audi Bose Amp for repair, had it not been for the postal strike I'm sure it would've been back in a couple of days as it was it was back in a week. Fully repaire, balanced and working the sound now is amazing!
Top quality customer service from start to finish 100% recommended!

September 5, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent fast service

I sent my Mazda MX-5 Bose amplifier to them on Monday and it was back with me on Wednesday. A few minutes to reinstall and hey presto no more banging noise from the speakers. Excellent service from start to finish. Good communication, answered my questions promptly and payment is only required after repair with a VAT receipt provided. This is service how it should be!

July 28, 2022
Unprompted review
Rated 5 out of 5 stars

Fast repair

Sent my amp and they recived it friday. Monday it was done and on the way back.
Now i Can listen to music in my car again

July 25, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to finish.

Fantastic service from start to finish. Repaired amp was back with me less than a day after they received it for repair, working as it should. Straightforward order process, clearly explained on their website, was easy to use with all forms readily available. Excellent communication every step of the way, easy to pay (they only take payment once they've repaired it, how proper), VAT receipt supplied. I even liked that they re-used my original packaging. Customer service second to none. Car Supply Solutions, MX5 specialists.

June 9, 2022
Unprompted review
Rated 5 out of 5 stars

I would give 6/5

I would give 6/5, fast repair, brilliant communication, great value.
I am not sure if these are upgraded components they use, or the old components were that worn out, but just refitted my amp in my MX5 and it sounds so much better, with definition between the bottom, middle and top end, I can hear individual instruments instead of a warm woolly mix of sounds. I cannot recommend these guys enough, very proffesional excellent service.

April 5, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely first class service

Absolutely first class service. I had no idea what was wrong with my car speakers, all I knew that it was a very loud machine gun sound. After a bit of research, I discovered it was my Bose amplifier and not the speakers. Found these guys after doing a google search. Was a bit apprehensive, but they do not charge you until they've received the part and made sure that they can fix it. I sent the amplifier to them on Thursday, made the payment on Friday (after receiving a text), and received the repaired amplifier on the Sunday. Would highly recomment to anyone. Thanks guys.

March 21, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. The amp on my MX-5 developed a fault which stopped all audio from playing, and made it make a repetitive popping sound. Looked for a replacement for months without joy, and then found Bose Repair Experts.
Sent them a message to ask if it signed like something they could repair, got a quick reply saying they could. Sent the amp to them on Tuesday afternoon, had it back in working condition by Saturday morning. They didn't charge anything until they had carried out the repair, which is a rare example of a company putting their workmanship first. There were no hidden charges or anything like that either: just the £149 repair fee + about a fiver to post it up to them.
Given that I was on the verge of paying to completely replace the amp, head unit and speakers, this has saved me a lot of time and money.
Highly recommended, thanks for all your help.

February 6, 2022
Unprompted review
Rated 5 out of 5 stars

Awesome service and great communication.

Mazda 6 Sport 2010. Sound for radio and CD started playing up with sound fading in and out and then sometimes no sound. One day my car battery was totally drained and I recharged it. When I tried the radio and CD again the unit seemed to come on but no sound at all. Found boserepairexperts.eu online suggesting it is the amp. Sent it to them on the Wednesday and had it back the next week Thursday. Radio and CD playing great again.
Awesome service and great communication. Thanks again!!

September 9, 2021
Unprompted review

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