Bose Repair Experts Reviews 

273
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting staff professionalism and expertise. Many appreciate quick repair turnaround times, often receiving items back within a week, and frequently mention significant cost savings compared to dealership prices. The quality of repairs is highly regarded, with products returned in perfect working condition. Excellent communication is consistently cited throughout the process. However, some customers noted that their units were initially deemed beyond repair, though solutions were sometimes found.

What people talk about most

Service

People report positive experiences with service, consistently praising the excellent and professional service... See more

Product

Customers had positive experiences with the product, particularly praising the repair service for Bose... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the repair of... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, great... See more

Price

Reviewers highlight positive aspects of price, consistently finding it to be fair and reasonable, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These guys know their stuff! Perfect service from beginning to end with great support and communications. Saved me hundreds of pounds on a new unit. My faulty water damaged unit was returned in better... See more

Rated 5 out of 5 stars

Excellent service, sent my water damaged amplifier to them, they contacted me with bad news which i expected, Chris came up with a solution that i was happy with, which gave me a nearly new unit whi... See more

Rated 5 out of 5 stars

My wife’s Boxster 04 radio stopped working, a local shop recommended we send the BOSE Amp to Boserepairexperts, which we did, within 3 days the Amp was back repaired, but the radio still didn’t work!... See more

Rated 5 out of 5 stars

An excellent service from start to finish. My Bose amp was emitting an electronic machine gun noise constantly. Send it off & 3 days later it was returned fixed and installed back into my Alfa. It eve... See more


Company details

  1. Electronics Repair Shop

Written by the company

We specialize in Original Equipment Audio systems used in the automotive industry. Bose - Harman Becker - Bang and Olufsen are the main units that we work with along with other fibre optic based systems. Being in the industry for the last 30 Years we have built up a vast knowledge of all aspects of service and repair.


Contact info

4.9

Excellent

TrustScore 5 out of 5

273 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(273)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What a great company emailed for a…

What a great company emailed for a price and they advised me on the issue i most likely had with fast communication! I highly recommend the company and the attitude! I will be using them again!

Thank-you

August 27, 2024
Unprompted review
Rated 5 out of 5 stars

Had my Bose amp looked at and fixed.

Had my Bose amp looked at and fixed.
Exceptionally fast service and superb communications with Chris..nothing was too much bother!
No hesitation in recommending this honest company..5 *
Tej

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

Following 12 months of dealing with a…

Following 12 months of dealing with a parasitic battery drain on my Audi A5 I finally narrowed it down to the MMI control module made by Harman & Becker. I sent the unit to Bose experts who found the unit to be irreparable. A replacement unit was rebuilt and programmed to the car. After refitting the unit is working better than ever with no battery drain. Fantastic service and follow up support. Would highly recommend if you have similar problems with modules on your car.

August 8, 2024
Unprompted review
Bose Repair Experts logo

Reply from Bose Repair Experts

Many thanks

Rated 5 out of 5 stars

Sent my Audi TT amplifier off about a…

Sent my Audi TT amplifier off about a week ago. Already got the amp back - repaired, protected and also updated. Music to my ears 🤷🏻‍♂️ Absolutely mint once they had finished fixing it only took 2 days to come, sent through DPD. Top service. Very happy customer.

August 7, 2024
Unprompted review
Bose Repair Experts logo

Reply from Bose Repair Experts

Many thanks

Rated 5 out of 5 stars

B&O amp - Audi S5

My B&O amp on a 2008 Audi S5 stopped working and an electrical car specialist diagnosed water damage.

Sent to Bose Repair Experts, fixed and returned in a week with the addition of a plastic cover to protect against further water damage.

Great service

June 3, 2024
Unprompted review
Rated 5 out of 5 stars

Easy process and great service. I’ve got sound again!!!!

Fantastic service on an Audi TT Bose Amplifier that was 16 years old and starting to crackle and lose sound from multiple speakers.

From start to finish the experience was really easy and within a week I had my amplifier back and it’s working great.

Fantastic job guys. Keep up the great work.

Would highly recommend this service to anyone with a Bose Amplifier.

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

Mohammed Ifraz

Mohammed Ifraz - Highly recommend these guys solved the problem a few times. Good customer service

March 26, 2024
Unprompted review
Rated 5 out of 5 stars

A5 coupe b8 bang and olufsen amp

Sent off my water damaged amp from my a5 b8 with B&O after being quoted £1200 elsewhere for an amp replacement, £250 later the speakers are working perfectly fine, the service itself was extremely quick.. They recieved it on the 6th, repaired on the 7th, dispatched for delivery on the 8th and at my house by the 9th, a lot quicker than I expected.. Also answered any questions I had within a reasonable time.. 10/10 would recommend..

March 9, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Between Bose and myself we had an issue with the courier. The team at Bose could not have been better about the situation, despite probably putting them out of money on the repair itself, they made absolutely sure I got a repaired unit back and now I can hear my stereo again! Absolutely spot on !!

February 9, 2024
Unprompted review
Rated 5 out of 5 stars

Wow what a perfect company

Wow, plenty of big company’s should learn from you guys of what is a perfect customer service!
Repair do done on the same day, the overall process took only 4 days and been kept up to date with progress of everything, obviously amplifier came back fully fixed
We need more company’s like those guys
Thank you

December 9, 2023
Unprompted review
Rated 5 out of 5 stars

Mazda Amp

Mazda Amp - Really fast turnaround, ( 5 days including a weekend! ) Amp repaired as promised, good as new. Communications excellent, payment process very easy, also courier was great. Suspect it’s just me but I found the order process/ labelling sequence could have been clearer to follow, but got there in the end.

November 7, 2023
Unprompted review
Rated 5 out of 5 stars

Audi A4 Avant B8 B&O Amp sorted! Great Service

Where do I start as i'm not one to usually spend time on reviews! I had no MMI function all of a sudden which had happened before but came back working without any fix. One day it just stopped working and a mate has a car audio and performance company so helped me work out it was the amp and kindly sent it to the company they generally use for this type of repair. They had it weeks and weeks before working on it and turned out it had no power apparently and could not fix it as they could not source the parts. I was stuck! Found Bose Repair Experts and contacted them to ask if they would look at it as of course someone else already did, and they just said send it in we'll have a look at it. Got it back and rechecked it in my car before sending off and yeah now fully dead. Sent to Bose Repair Experts the Friday, got a message they received it and would get to it as soon as possible on Wednesday, and hour later got another message that they repaired it! Paid them and it was back Thursday and in the car working better than before! Can't fault this experience and service, second to none, and so much cheaper than a main dealer for a new B&O amp with a drip cover included! Thanks so much as where words fail music speaks!

October 19, 2023
Unprompted review
Rated 5 out of 5 stars

Amamzing service

Amamzing service, unbelievably fast turn around. My Mazda 6 bose audio system just stopped making any noise. The head unit still seemed to be fine, so I decided it must be the amp. Had Bose repair experts recommended by a local car audio place. Sent it off on Tuesday all fixed and returned by Saturday. Amamzing!

July 22, 2023
Unprompted review
Rated 5 out of 5 stars

Porsche Cayenne amplifier

Terrible Porsche Cayenne design means if your pan sunroof drains are clogged (4 drains in sunroof and 4 under the car), water leaks internally via the front and rear pillars into the footwells and also into the boot. The rear right pilar directs the water directly over the amplifier which is behind the trim in the boot resulting in the speakers not working, humming and cracking when the radio is on or off. Found out how to remove the amp on Youtube and sent it off to Bose Repair Experts who returned it fixed and fully working again. Panic over thanks to this company, don't look anywhere else!

May 19, 2023
Unprompted review

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