Well the first one only work for a week and returned it. Contacted customer service and receives response with a new one will be coming. The actual machine turns off in 10 mins which is great. As o... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I purchased the botanique under eye light therapy around 12 months ago ! I cannot fault the product as it has certainly made a noticeable difference to my under eye appearance. Unfortunatel... See more
Company replied
I am usually an attentive shopper and I finally pulled the plug to buy this! After tons of research and brands, silly me didn’t realize I ordered the mens version instead of the women! I emailed custo... See more
Company replied
I’ve tried other brands with similar features but this product and how the styling is, is perfect and does not require gel pads for conducting its duty!! Love the glasses which allows you to be mobile... See more
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Company details
Written by the company
Botanique Paris is an innovative beauty technology company specializing in at-home skincare. Our award winning device, RevitalEyes™ combines advanced light therapy with microcurrent technology. Founded with a mission to make professional-grade skincare treatments accessible and affordable, we've served over 300,000 customers worldwide through our direct-to-consumer platform at http://botaniqueparis.com/ and previously http://shopbotaniqueparis.com/. We’re currently running a Mother’s Day promotion as part of our seasonal campaigns ❤️
Contact info
Los Angeles, United States
- support@botaniqueparis.co
- botaniqueparis.com
4.3
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Works as advertised
April 1, 2026
Unprompted review
Reply from Botanique Paris
Thank you for your feedback, we’re glad to hear it’s working as expected. We truly appreciate your support 😊
Reply from Botanique Paris
Thank you for your feedback, we’re glad to hear you saw results so quickly. We truly appreciate your support 😊
So pleased!
I am pleased with my purchase --- I can actually feel it working!
April 5, 2026
Unprompted review
Reply from Botanique Paris
Thank you for sharing your experience, we’re glad to hear you’re pleased with your purchase and can feel it working. We truly appreciate your support 😊
I had a great customer service…
I had a great customer service experience with Cath. My unit stopped charging after a month and they were quick to respond and to resend a new unit. Looking forward to starting the routine back up!
April 5, 2026
Unprompted review
Reply from Botanique Paris
Thank you so much for sharing your experience! We’re really glad Cath was able to assist you quickly and get things sorted—hope you enjoy getting back into your routine 😊
Reply from Botanique Paris
Thank you for sharing your early experience, we’re glad you’ve gotten started. It’s still early, and we appreciate you giving it some time to see how it works for you 😊
I love Botanique Paris
I love Botanique Paris! I purchased for my under eye bags and I’m seeing a difference
February 18, 2026
Unprompted review
Reply from Botanique Paris
Thank you for your kind feedback. We’re so glad to hear you’re seeing a difference. We truly appreciate your support 😊
Very good and quick response even on a…
Very good and quick response even on a holiday. Very polite and pleasant.
April 5, 2026
Unprompted review
Reply from Botanique Paris
Thank you for your kind words! We’re so glad to hear you had a great experience—our team always aims to be responsive and helpful, even during holidays 😊
Reply from Botanique Paris
Thank you so much! We’re really glad you’re loving the product—your support means a lot to us 😊
Can't wait for the results!
I just received this product and I cannot wait see difference!
April 4, 2026
Unprompted review
Reply from Botanique Paris
Thank you so much! We’re excited for you—stay consistent with your routine, and we can’t wait for you to start seeing the results 😊
From defective to definitely positive!
I experienced from day one in ordering the glasses nothing but positive, helpful, timely shipping/delivery process..... Once I did receive the glasses and realize that there were defective, I immediately reached out and Hazel went above and beyond customer service that I've experienced in a long time with a lot of different products. I'm waiting for the replacement shipment.But look forward to continuing a very positive experience. Bravo!!!
March 16, 2026
Unprompted review
Reply from Botanique Paris
Thank you so much for sharing your experience! We truly appreciate your patience, and we’re so glad Hazel was able to take great care of you. We’re excited for you to receive your replacement and continue your positive experience with us 😊
Good product & very strong customer service!
Good product - very responsive customer service as well - highly recommend!
April 3, 2026
Unprompted review
Reply from Botanique Paris
Thank you so much for your kind words! We’re glad you’re enjoying the product and had a great experience with our customer service. We truly appreciate the recommendation 😊
Excellent customer service
Excellent customer service. Cath was fantastic!
April 3, 2026
Unprompted review
Reply from Botanique Paris
Thank you for your kind words, we’re so glad to hear Cath made such a great impression. We truly appreciate your support 😊
They were great especially Cath
They were great especially Cath. I was a little confused about my order and Botanique Paris and staff were so kind and helpful. Now I am using the product and loving it.
April 3, 2026
Unprompted review
Reply from Botanique Paris
Thank you for sharing your experience, we’re glad Cath and the team were able to help clarify everything for you. It’s great to hear you’re now enjoying the product, we truly appreciate your support 😊
Excellent products and customer experience!
Excellent effective products that keep their promises! The value for money is excellent. Special mention to the customer experience department which is proactive. I had an issue with a device and after a few emails they agreed to send me another one. I appreciate companies that trust their customers and cherish their loyalty.
April 3, 2026
Unprompted review
Reply from Botanique Paris
Thank you for your thoughtful feedback, we’re glad to hear you’re happy with the product and overall value. It means a lot to know our team was able to support you and resolve the issue smoothly, we truly appreciate your support 😊
Great product for under the eyes
The product is great at addressing any underlying eye problem.
March 29, 2026
Unprompted review
Reply from Botanique Paris
Thank you for your feedback, we’re glad to hear the product has been helpful for you. We truly appreciate your support 😊
So far so good
So far so good. I have not noticed anything yet but the product packaging was nice, emails helpful, and I have agree product on the way! It’s only been 5 days!
March 31, 2026
Unprompted review
Reply from Botanique Paris
Thank you for sharing your early experience, we’re glad to hear everything arrived well and that you found the communication helpful. It’s still early, and we appreciate you giving it the time to see results 😊
RevitalEyes
I purchased RevitalEyes January 2026 to try and shrink my eyebags. I have used it daily since and have yet to see any difference. Tonight I charged the set as usual, when it showed fully charged I set it to my usual preferance but although it is lit up there is no vibration whatsoever, I have no idea why but it seems to have developed a major fault, I feel, for me, it has been a complete waste of time and money. Pretty upsetting really
April 2, 2026
Unprompted review
Reply from Botanique Paris
We’re really sorry to hear about your experience, we understand how disappointing this must feel. This isn’t the standard we aim for, and we’d appreciate the chance to review both the performance and the issue with your device, so please reach out to our support team and we’ll work toward a proper resolution for you 🙏
Cath was super helpful after device…
Cath was super helpful after device stopped working, replaced after confirming no need to return. Very good customer service
April 2, 2026
Unprompted review
Reply from Botanique Paris
Thank you for sharing your experience, we’re glad Cath was able to assist and get a replacement arranged smoothly for you. We truly appreciate your support 😊
Excellent customer service
Excellent customer service! Almost two weeks after receiving my device it became defective. After a few emails back and forth, the customer service representative, Cath, decided the device should be replaced. I was starting to see results so looking forward to incorporating Revital eyes back into my routine. Thanks so much!!
April 1, 2026
Unprompted review
Reply from Botanique Paris
Thank you for sharing your experience, we’re glad Cath was able to assist and get this resolved for you. It’s great to hear you were already seeing results, and we hope you continue to enjoy them 😊
Reply from Botanique Paris
Thank you for your feedback, we’re so glad to hear you’re loving it. We truly appreciate your support 😊
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