First chair lasted 6 months and the fabric wore out and split. Baulies were great and replaced the worn base. Then the arm rest broke off and thwe sent me a new arm. 3 years laster the arm rest bro... See more
Company replied
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Purchased boulies master max chair 18 months ago for a very high price (easily 3 to 4 times the price of a regular decent office chair - almost secret labs price), under the impression th... See more
Company replied
The chair is comfy, though it sometimes squeaks when moving. Customer service was dedicated to helping, and we finally solved it after two replacement parts.
I bought Boulies Chair Swivel Lock Mechanism to prevent my chair from swiveling and their item works as advertised !! The mechanism can be locked and unlocked at will, eg to adjust the height. I... See more
Company details
Written by the company
Welcome to Boulies, your choice chair firm that specialises in gaming and office chairs. With a wide array of models, our aim is to deliver the quintessential seating experience for all our valued customers.
Contact info
Unit 39 St Olavs Court Business Center, Lower Road, SE16 2XB, London, United Kingdom
- support@boulies.com
- boulies.co.uk
3.5
Average
183 reviews
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This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
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Do not recommend as a company.
Material quality is ok, but customer service is horrible, made a complaint as my chair came with few damages, plus completely dirty at the back.
When i contacted them, they asked about the package, package was alright, wasn't shipping company fault as, the chair came like that inside the box with all the protection, white chair when they pack they could noticed.
Leather ripped on the bolt hole, hole at the back on the leather, lombar pillow straps damaged.
It was a Christmas gift, asked me to wait 15 days for the pillow, and 20£ refund, is that a joke ? £229 chair with all this damages they offer 20£ refund, when i polited ask for a better refund 5 days passed, no contacted back. Do not recommend.
December 28, 2020
Unprompted review
The best seat I've had
I've had my chair for approximately 1 month; whilst this is a short period of time. It's by far the best seat I've had.
Fully supportive, great quality and really encompasses what a gaming chair should be. (Boulies Master Series Brown).
I know someone who's had an Elite for 6 months and is still raving about it. Fantastic customer support, fair price and brilliant build quality (weighing over 26kg).
December 22, 2020
Unprompted review
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