They say that the true measure of a company is how they react when things go wrong. Bournemouth Cars did not disappoint. We had an unexpected issue with our Q5 after we collected it. Adrian and Joe... See more
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Just purchased my recent car from here, the range rover sport and I must say the service is excellent. Jo and adrian in particular, they were fantastic throughout the whole process and I highly rec... See more
I recently bought what for me was an expensive car. Adrian made the whole process very easy, offered a fair price for my part exchange and carried out the work I wanted on the new car with no quibbles... See more
Company replied
Great service, friendly and more then helped us with purchasing a car after we'd had an accident in another car and was left stranded away from home with kids during the train strikes! Would use agai... See more
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Company details
Written by the company
Bournemouth Cars is an independent used car retailer in Bournemouth. Founded in 2012 with a passion for motoring and supplying quality used cars, we pride ourselves on offering exemplary customer service. Our two founding directors have a combined 35 years experience within the motor trade and family backgrounds running 3 generations deep. We believe in constant evolution and are proud to deliver a modern-day experience to our customers and their buying experience. Customer satisfaction is of the upmost of importance to us all here and as such we are now Dorset’s only AA approved dealer, a fact we are extremely proud of. Every vehicle is first hand inspected by the AA on our premises by them, warrantied by them thereafter, giving not only you but us the confidence that we have done our upmost in preparing your new car for its new home. Being sticklers for preparation in this manner and our desire for genuine customer service, this has driven a whole host of customer 5 star reviews and subsequently nomination’s and awards have followed, namely; Auto Trader - “Highly Rated Dealer” award in 2019, 2020 & 2021 for our customer service. Car Gurus - “Top Rated Dealer” award in 2018, 2019, 2020 & 2021 for our overall reviews and customer satisfaction. Over the years we have become very well known in our local area for our customer service and quality of vehicle along with the work we do in the local community. Any short journey around Poole and Bournemouth you will see the number plates of our previously sold vehicles on the road. In recent years, online business and nationwide delivery mean the majority of our business is now outside of the local area. We are fully approved and regulated by the FCA (Financial Conduct Authority) and as such are entitled to discuss and offer you the very best finance packages available on the market today in order for you to fund your new car. Partnering with Quick Car Finance and Close Brother’s Motor Finance to bring you these finance packages. 2021 gave birth to expansion at our preparation centre too, in the form of additional workshop space and a body shop. Enabling us to keep virtually all of our servicing and preparation in house at our facilities in Poole. Giving us more quality control over these aspects and satisfaction. In 2022 we have excitedly become a new car dealer too in the form of the brilliant fully electrical small car manufacturer, MEV. Offering brilliant options for fully electric cars and vans - details of this can be found under “New Cars” in our menu. Finally, we really do appreciate the time you have taken to read “about us” and our business, as always we strive to do better in any which way we can and realise we are not perfect. So please, we welcome your feedback or constructive criticism on any aspect of our business accordingly however big or small if you feel we could improve.
Contact info
315-317 WALLISDOWN ROAD, BH12 5BT, Poole, United Kingdom
- 01202744447
- sales@bournemouth-cars.co.uk
- bournemouth-cars.co.uk
4.9
Excellent
126 reviews
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Excellant friendly company
Excellant friendly company, everthing explained in the buying process. No pressure sales.
March 28, 2024
Reply from Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
Extremely helpful and prepared…
Extremely helpful and prepared everything for me to drive away the same day. The car was in great condition and I’m extremely happy with it and the service. 5 stars
March 21, 2024
Reply from Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
I am really appreciate specially…
I am really appreciate Bournemouth car specially Mr Adrian that he tried to find a leasing company for us and guided us everyway to become success in this business.As a non uk residence it was very hard me to find this service.only 7 days we got our car.Thank you very much
BOURNMOUTH CAR
February 26, 2024
Reply from Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
Bournemouth Cars beat the rest!
Adrian was fantastic from start to finish. Never any pressure and everything was laid out & explained perfectly. I will definitely be returning!
February 17, 2024
Reply from Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
5 star service!!!!
Amazing customer service from Adrian! From start to finish everything was so professional and we didn’t feel like we were rushed or pushed! All my questions were answered quickly and I couldn’t be happier with my new car! Thank you so much Adrian 😃😃
February 17, 2024
Reply from Bournemouth Cars
We will make sure to pass this on Adrian, thank you!!
Absolutely fab communication and a…
Absolutely fab communication and a great friendly service , Adrian dealt with everything when I chose my car, he was amazing from start to finish. Highly recommended
February 20, 2024
Reply from Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
Berlingo Van
What a top guy Adrian is, made everything so simple and laid back, no pressure just good honest advice, if you want a stress free purchase this is the place to go to get your new car. you won't be disappointed.
February 17, 2024
Unprompted review
Reply from Bournemouth Cars
Yes he is!! Thank you so much for the review!
Brilliant company. Couldn’t have had a more kind and…
Couldn’t have had a more kind and caring company to deal with, so helpful in buying and exchanging cars would definitely recommend them.
February 12, 2024
Reply from Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
Reply from Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
Great service!! Highly recommended
I’ve had 2 cars from these guys, Joe and Adrian were brilliant, my fiesta was as described and no pressure to buy! Would highly recommend them if your on the market for new car, 10/10
February 13, 2024
Reply from Bournemouth Cars
Thanks for returning again for another car and also thank you for taking the time to review us!
Reply from Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
The Sales person was absolutely…
The Sales person was absolutely excellent, very patient and informative.
His communication through the process was excellent and where he could not answer questions there and then he found the answer out and let me know.
He is an asset to the company.
January 22, 2024
Reply from Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
Great car buying experience
Polite,Professional and friendly service can't thank Adrian enough for a great car buying experience.
January 19, 2024
Reply from Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
Car purchase
The consultant was extremely friendly and gave us a very stress free experience.
January 9, 2024
Reply from Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
Bournemouth cars
Bournemouth cars, brilliant service, Adrian gave me a great honest description over the phone of a car I was interested in drove 2 hours, and was not disappointed, helpful through the whole process, would definitely use again, thanks again Adrian.... Brendan.
January 13, 2024
Unprompted review
Reply from Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
From start to finish excellent service…
From start to finish excellent service . So helpful and sorted everything. Fantastic car . Highly recommended Bournemouth cars . Thank you
January 12, 2024
Reply from Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
Great customer service
It was an absolute pleasure to purchase a vehicle from this company, which offers superior automobiles and excellent customer service.
January 12, 2024
Reply from Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
No pressure sale
Easy location with friendly and knowledgeable service. No pressure sales
The right car at a great price - thank you
January 5, 2024
Reply from Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
Highly recommend
Adrian was really helpful and very knowledgeable. I had a test drive, sorted out a deposit and a few days later, drove away in a lovely car. What could be better? Would definitely recommend and use again.
December 18, 2023
Reply from Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
Reply from Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
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