Fantastic customer service. Alex was so helpful with questions I had about my order and made changes without any problem at all. I was kept up to date with delivery dates and the delivery went very s... See more
Company replied
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Fantastic customer service. Alex was so helpful with questions I had about my order and made changes without any problem at all. I was kept up to date with delivery dates and the delivery went very s... See more
Company replied
Very pleased with our bathroom tiles. Alex was very helpful everytime we connected with him. We ran out of tiles and they promptly found us a final box to finish our bathroom. Great service & great ti... See more
I have no hesitation recommending Boutique Stone. I ordered samples which came quickly. I had a couple of queries and I spoke with Alex who was extremely helpful and kept me fully informed when it ca... See more
Company replied
Luxury tiles with a luxury service. Ordered the Perenne Ivory Terrazzo Tiles 89x89 and did not disappoint. Beautiful tiles all arrived in perfect condition when expected. During the project, we deci... See more
Company replied
Boutique Stone - home of the beautiful terrazzo, onyx, limestone, and marble. We are glad to be a part of your bold bathrooms, charming kitchens, or minimalist room. Most porcelain tiles and natural stone flooring lines in stock for express delivery. We are thrilled to be a part of your dream home journey! We are rated Excellent on Trustpilot!
Unit B, Armley Business Park, 41-43 Stanningley Road, LS12 3LW, Leeds, United Kingdom
I loved my tiles from boutique stone, and Alex was the best!! I bought tiles for my kitchen and bathroom and they are stunning. The oxnard are unsual and add drama to my new kitchen, and the perrenne ivory and tarrazo have created the most incredible zen spa like feel to my bathroom! I would reccomend these highly to anyone wanting to renovate their houses!!

Reply from Boutique Stone
Superb selection of tiles and amazing service! I contacted Alex after placing an order to see if delivery could be sooner than estimated online. This was a Thursday, the tiles arrived Monday, 10 days earlier than estimated! Would recommend and will use for future projects!

Reply from Boutique Stone
Due to a change in the wall structure needed more tiles, Alex sorted them fir me immediately and I collected from Armley same afternoon

Reply from Boutique Stone
I was always kept updated about tile availability and when they were restocked my order was dispatched next. Courier also updated me about delivery time and gave me. Two hour delivery slot.

Reply from Boutique Stone
I’m so pleased I found Boutique Stone on Instagram. Great customer service from Alex, he helped me on the phone and over email quite a few times so that I didn’t make a mistake. The quality of the tiles is very high. My tiler couldn’t believe it. Would definitely recommend this company.

Reply from Boutique Stone
Return customer, very good service, great quality tiles and really happy with our purchases

Reply from Boutique Stone
Amazing customer service - tiles were on pre order which was made clear before ordering with an estimate restock date. Restocked earlier than expected but the team were happy to delay dispatch for a couple of days to suit us being in for delivery.
Team were really responsive to any queries and accommodating/friendly.
Tiles were exactly as expected.
Great company and product - just need to get the tiles on the wall now!

Reply from Boutique Stone
Great communication from the team at Boutique Stone and lovely tiles. Would recommend +++
They didnt have quite enough in stock when I first tried to order but thankfully they let me know as soon as they had a cancellation of an order and they were able to meet my needs. Excellent service.

Reply from Boutique Stone
An excellent tile and tile distribution company. I sourced these tiles over 6 months ago for their individuality and uniqueness. Other companies copy but they do not have the same effect.
Alex, who co-ordinated everything was knowledgeable, understanding the customers needs. His responses to requests were informative and speedy.
Highly recommend Boutique Stone for your tiling. Their tiles create something unique and different.
A very happy customer.

Reply from Boutique Stone
Great service . Beautiful tiles . Delivered on pre arranged date to suit me.

Reply from Boutique Stone
Fast delivery, tiles beautiful. The tiler we used kept commenting on the excellent quality of the tiles!

Reply from Boutique Stone
Excellent service, I needed tiles in a hurry and Alex gave me some options and had a next day AM delivery for me. Tilers waiting and he got me out of a situation as previous supplier let me down.

Reply from Boutique Stone
Alex was very helpful when I needed more tiles delivered and they arrived very quickly. The tiles are lovely and look great in my new bathroom.

Reply from Boutique Stone
Beautiful tiles and amazing customer service. I ordered the Saint Stone White tiles for my bathroom project. Communication was great and the tiles are such good quality. Alex in particular was super helpful when I needed to get hold of more tiles quickly. Can’t recommend enough.

Reply from Boutique Stone
Great experience from start to finish and excellent product to match.

Reply from Boutique Stone
A huge thank you to the team for going above and beyond to make sure that the tiles arrived on time. We are almost finished the bathroom project but we are delighted with how well it's turned out. The tiles are gorgeous! We will share photos soon!

Reply from Boutique Stone
I feel compelled to write a review about this company. Great products and an absolute "gem" of a company! Amazing email and phone response, good old fashioned polite and friendly customer service...which is very rare these days. 5 stars *****

Reply from Boutique Stone
Lovely tiles and great service from Alex and James. We bought Priory White and Jameson Oak and couldn’t be more pleased with the result!

Reply from Boutique Stone
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