I paid for a Saturday delivery for a camera I ordered but BPS’s supplier wasn’t able to deliver to them on time. Jamie at BPS let me know in advance and offered me different delivery options, keeping... See more
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See what reviewers are saying
Brilliant customer service - nicest guy you could ever wish to meet. Helped me with my purchases even to the extent of personally checking stock levels - couldn't ask for more help. Delivery wa... See more
I've bought most of my gear from BPS over the last few years. Top personal customer service from Lee, who has superb knowledge, whilst giving very competitive prices. Love the personal feel you get wi... See more
My order came quickly as promised and the bag is perfect. Great value too compared to other retailers selling the same item.
Company details
Written by the company
bps-tv.co.uk - Broadcast & Production Services is one of the leading suppliers of broadcast equipment & professional cameras in the UK. An official dealer of Aputure, Canon, Blackmagic, Panasonic, SmallHD, Teradek, Manfrotto, and many more.
Contact info
The Old Fire Station, TW12 2DX, Hampton, United Kingdom
- 0208 941 1199
- sales@bps-tv.co.uk
- bps-tv.co.uk
Reply from BPS - Broadcast & Production Services
Dear Dj,
Many thanks for taking the time to leave BPS a 5-star review. We are glad to hear you are happy with our website.
Kind regards
Jamie
Awful company—AVOID
Awful company—AVOID
One of the worst consumer experiences I've ever had. Package arrived late and wasn't what I ordered.
They didn't reply to emails in a timely manner and when I finally managed to get them on the phone they were quite rude.
They even had the gall to try and charge a 25% restocking fee—unbelievable.
Do yourself a favour and shop elsewhere.
November 8, 2022
Unprompted review
Reply from BPS - Broadcast & Production Services
We can not see any records of you purchasing from us. If you would be kind enough to provide us with the correct details then we can investigate but with this information, we can only presume this claim to be completely false as we can not see any records of any order with us. With incorrect information provided, it suggests that this is completely false as nothing provided can be substantiated.
Really impressed with the service
Really impressed with the service, and delivery time. Always a bit nervous using a company for the first time but will definitely be using again! Thanks
November 1, 2022
Reply from BPS - Broadcast & Production Services
Dear Chris,
Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. We are glad to hear that you were happy with our service and speed of delivery.
Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.
Kind regards
Jamie
Thanks you bps! from Belfast.
You did exactly as promised as regards delivery date.
The item arrived well secured and boxed up.
It works the way it is meant to.
It was far cheaper than any other sales websites.
November 3, 2022
Reply from BPS - Broadcast & Production Services
Dear Tanya,
Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. We are glad to hear that you were happy with the delivery and price of your order.
Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.
Kind regards
Jamie
Quick delivery
Quick delivery and having a product in stock that was sold out everywhere else
October 25, 2022
Reply from BPS - Broadcast & Production Services
Dear Mark,
Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. We are glad to hear that you were happy with the quick delivery.
Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.
Kind regards
Jamie
5 Star service
5 Star service, Item was sent on the day I ordered as it arrived (I'm in N. Ireland) next day... Great by any standards!! I even noticed a follow up email sent to confirm this package was on the way.
I purchased this product from BPS (I had never heard of them but I used to work in a professional camera hire business) because price was very competitive and shipping in this case was free... I would have no hesitation in further purchases in future!
September 7, 2022
Reply from BPS - Broadcast & Production Services
Dear Colin,
Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. We are glad to hear that you were happy with our service and the follow-up email.
Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.
Kind regards
Jamie
Reply from BPS - Broadcast & Production Services
Dear Panda,
Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. We are glad to hear that you were happy with our service.
Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.
Kind regards
Jamie
Correct item arrived on time thanks.
Correct item arrived on time thanks.
Excellent service
August 18, 2022
Reply from BPS - Broadcast & Production Services
Hi David,
Many thanks for purchasing from BPS and for taking the time to leave us a 5 star review. We are glad to hear that you were very happy with our service.
Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.
Kind regards
Jamie
Really good helpful service.
August 18, 2022
Reply from BPS - Broadcast & Production Services
Dear Charlie,
Many thanks for purchasing from BPS and for taking the time to leave us a 5 star review. We are glad to hear that you were happy with our service.
Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.
Kind regards
Jamie
good service all round
good service all round, but you've pestered me with so many emails begging me to review you that It's only fair that I rate it 1 star.
Trust pilot wont let this review go live.
August 16, 2022
Reply from BPS - Broadcast & Production Services
Dear a fan,
Many thanks for purchasing from BPS and for taking the time to leave us a review. We are glad to hear that you were happy with our overall service.
I am sorry to hear that you felt like we were sending lots of emails asking for reviews. Reviews are instrumental to most businesses now and most people search reviews when they have not used a company previously which does help other customers make informed buying decisions.
I did check the system and from what I can see there were two emails sent. Please let me know if this differs to what you recieved.
There is an opt-out option on the review invitation that you would of recieved, if you click this you will recieve no more emails in future.
If you would like to discuss this further please send me an email at sales@bps-tv.co.uk.
Thanks again, we appreciate your business and feedback and
I do hope we get the opportunity to supply you again.
Kind regards
Jamie
Reply from BPS - Broadcast & Production Services
Dear Andy,
Many thanks for purchasing from BPS and for taking the time to leave us a 5 star review. We are glad to hear that you were happy with our products, prices and delivery service.
Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.
Kind regards
Jamie
Next day delivery issue
No issues yet about the product. However having paid for next day delivery, the product arrived 2 days later. Guttered that it wasn’t available for the special event for which I purchased it. What is the point in offering a service you cannot provide?
Further to the above, I have been contacted by the company and happy to report that this matter has been investigated. I am happy with the outcome. Would definitely buy from them again.
August 10, 2022
Reply from BPS - Broadcast & Production Services
Dear Joe,
Many thanks for purchasing from BPS and for taking the time to leave us a review. I am sorry to hear that your order arrived late, we do use DHL and APC for our next day deliveries so my apologies that this did not meet the next day service you paid for. I would be more than happy to investigate this for you, please feel free to send me an email at sales@bps-tv.co.uk.
Thanks again, we appreciate your business and feedback and
I do hope we get the opportunity to supply you again.
Kind regards
Jamie
I would buy from BPS again!
I had never heard of BPS until I noticed them online recently, so initially I was a bit sceptical.
I am happy to say that I was really happy with their service, with great communication and rapid delivery of a product that was at a very good price. I would buy from BPS again and I would recommend them without hesitation.
August 8, 2022
Reply from BPS - Broadcast & Production Services
Dear Patrick,
Many thanks for purchasing from BPS and for taking the time to leave us a 5 star review. I am glad to hear you were really happy with our service on your first experience.
Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.
Kind regards
Jamie
Brilliant!!
Easy ordering, excellent value and prompt delivery...all-round great service and experience and completely satisfied. Thanks BPS!
August 4, 2022
Reply from BPS - Broadcast & Production Services
Dear Nick,
Many thanks for purchasing from BPS and for taking the time to leave us a 5 star review. We are glad to hear that you found it easy to place an order and you were happy with your experience and our service.
Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.
Kind regards
Jamie
Ordered a camera...
Ordered a camera, but after 5 days I enquired about its status only to be told it was out of stock. Despite wishing I had been told sooner, BPS couldn't have been more accommodating & helpful. They offered me a more expensive alternative, along with some extra accessories thrown in. I would definitely purchase from this company again, they went above and beyond to help me.
August 3, 2022
Reply from BPS - Broadcast & Production Services
Dear TR,
Many thanks for purchasing from BPS and for taking the time to leave us a 5 star review. Sorry to hear about issue with item being out of stock. I am very pleased to hear that we were able to resolve this issue for you and that you would recommned us.
Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.
Kind regards
Jamie
Reply from BPS - Broadcast & Production Services
Dear Sue,
Many thanks for purchasing from BPS and for taking the time to leave us a 5 star review. We are glad to hear that you found it easy to place an order and were happy with our delivery service.
Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.
Kind Regards,
Jamie
Very happy with the service
Took awhile for delivery but none of this was Bnp's fault . All was good and kept informed
August 1, 2022
Reply from BPS - Broadcast & Production Services
Dear Alan,
Many thanks for purchasing from BPS and for taking the time to leave us a 5 star review. Sorry to hear the delivery took a while but I am pleased to hear that you were happy with our communication and that we kept you informed.
Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.
Kind Regards,
Jamie
Great service !
August 1, 2022
Reply from BPS - Broadcast & Production Services
Dear Steve,
Many thanks for purchasing from BPS and for taking the time to leave us a 5 star review. We are glad to hear that you were pleased with our service.
Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.
Kind Regards,
Jamie
Great service and great comms
Great service and great comms about stock and delivery. Fantastic price too.
July 27, 2022
Reply from BPS - Broadcast & Production Services
Dear Dan,
Many thanks for purchasing from BPS and for taking the time to leave us a 5 star review. We are glad to hear that you were pleased with our service, price and delivery.
Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.
Kind Regards,
Jamie
Reply from BPS - Broadcast & Production Services
Dear Jim,
Many thanks for purchasing from BPS and for taking the time to leave us a 5 star review. We are glad to hear that you were pleased with our service and delivery.
Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.
Kind Regards,
Jamie
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