BraceLab Reviews 3,848

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality and effectiveness in providing support and pain relief, particularly for various joint issues. Many consumers highlight the comfort and discreet design of the products, allowing them to be worn throughout the day without hindrance. The ordering process is often described as straightforward, and the delivery service is consistently noted for its promptness. However, some customers also noted issues with sizing accuracy, finding that some products did not fit as expected or were incorrectly labeled. A few people mentioned concerns about the durability of certain components, such as Velcro straps, which showed wear after a few months. Additionally, some reviewers experienced discomfort or skin irritation with specific braces, indicating that the fit was not always ideal for everyone.

What people talk about most

Product

Customers consistently note positive experiences with product quality and effectiveness. Many reviewers... See more

Quality

Clients share positive opinions on quality, frequently praising the exceptional design, fit, and performance... See more

Order

People report positive experiences with order. Customers found the ordering process easy and efficient, with... See more

User experience

Reviewers mention positive feedback about user experience. Customers found the website easy and... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the fast and prompt delivery,... See more

Based on these reviews

Rated 5 out of 5 stars

I simply measured my hand per instructions and placed order on line. I received updates on shipping status. A few days later Metagrip arrived in great condition with excellent packaging and directions... See more

Company replied

Rated 5 out of 5 stars

The service is whatever. In the age of Amazon and PayPal it’s suboptimal. But the brace really helps the specific problem of the SLAC wrist, and yet it doesn’t feel like you’re wearing anything. I can... See more

Company replied

Rated 5 out of 5 stars

The brace is extremely supportive, and helps with my lumbar pain, especially with promoting pelvic stability and relieving some stress off L5. The metal bars can be easily customized to fit the curvat... See more

Company replied

Rated 5 out of 5 stars

I ordered a second set of push splints for both thumbs because they have been a godsend for reducing pain and keeping that troublesome CMC joint stable. I noticed in an accompanying email from BraceL... See more

Company replied


Company details

  1. Medical Equipment Supplier

Written by the company

At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 5 out of 5 stars

Bracelab was fast

Bracelab was fast, efficient, and PUSH brace is the only brand I will wear. They are phenomenal. Great to find a company I can rely on.

April 5, 2026
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Reply from BraceLab

We're happy to hear that our service met your expectations! Thank you for letting us know that you find our braces phenomenal and that you can rely on us.

Rated 5 out of 5 stars

Easy to order

Easy to order, arrived quickly. Clear instructions for fitting & brace is exactly what I expected. Allow for broader range of movement that a traditional thumb brace.

April 10, 2026
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Reply from BraceLab

We're happy to hear that the ordering process was easy and the brace arrived quickly! We're glad it met your expectations and allows for a broader range of movement. Thanks for your feedback.

Rated 5 out of 5 stars

Great for arthritis pain!

The brace is amazing and has helped my hand pain. Customer service was also great when I had an issue with delivery.

April 8, 2026
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Reply from BraceLab

We're happy to hear that the brace is helping with your hand pain. We're also glad our customer service resolved the delivery issue effectively for you. Thanks for your feedback.

Rated 5 out of 5 stars

Excellent Experience

Quick and easy transaction. Accurate details especially on sizing. Product is of exceptional in design, fit and performance.

April 8, 2026
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Reply from BraceLab

We're happy to hear that you found the transaction quick and easy. We're also glad the sizing details were accurate and that you were pleased with the product's design, fit, and performance! Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

I like the brace band

I like the brace band. It gives me a little bit of relief.

March 31, 2026
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Reply from BraceLab

We're happy to hear that our brace provides you with relief. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

These knee braces are amazing

These knee braces are amazing. The fit is comfortable, they’re adjustable and fit under jeans. They are way worth the price compared to drug store options. I had to send the first size back and the larger size came quickly

March 30, 2026
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Reply from BraceLab

We're happy to hear that our knee braces provide a comfortable fit and meet your needs! We appreciate your feedback about the quick delivery of the replacement size.

Rated 5 out of 5 stars

Have ordered before

Have ordered before. No issue when ordering or when received.

April 6, 2026
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Reply from BraceLab

We're glad you had a great experience with your order. Thank you for your continued support and positive feedback.

Rated 5 out of 5 stars

Reliable product

I have ordered previously from this company so I felt it would be a good choice. My first BraceLab product was fitted by a specialist at a medical facility, so when I have ordered from them I knew already that the products are recommended by a top tier orthopedic practice in Rhode Island.

April 2, 2026
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Reply from BraceLab

Thank you for your continued trust and support. We’re glad to hear your experience with BraceLab and the recommendation from your orthopedic practice have been helpful in your care.

Rated 5 out of 5 stars

The website was easy to use and my…

The website was easy to use and my splint arrived in a timely fashion.

March 26, 2026
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Reply from BraceLab

We're happy to hear that our website was easy to use and your brace arrived quickly! Thank you for your positive feedback.

Rated 5 out of 5 stars

Game changer

I’ve been dealing with ruptured ligaments in both wrists for a long time, so finding something that actually helps has been a challenge. I decided to try this wrist brace, and honestly, the difference was almost immediate. I initially only bought the left brace because I was skeptical, but after wearing it for about 30 minutes and feeling the relief, I went ahead and ordered the right one too.
Within that first half hour, I noticed a clear reduction in both pain and numbness. Another huge improvement is that my trigger finger hasn’t been locking up like it used to before I started using this brace, which has made a big difference in my day-to-day comfort and mobility.
What really stood out to me is how much better my wrists feel at the end of a full workday. Normally, I’d be dealing with constant aching and discomfort, but with this brace, the pain is significantly reduced. It provides solid support without feeling too bulky or restrictive.
I’m a real person dealing with real wrist issues, and for anyone going through something similar, this has truly been a game changer. I only wish I had found it sooner.

April 1, 2026
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Reply from BraceLab

We're so glad to hear that our wrist brace has provided you with relief and improved your comfort! It's wonderful to know it's made such a positive difference in reducing your pain. We appreciate you sharing your experience.

Rated 5 out of 5 stars

I can enjoy my hobbies again without the stress of ruining my hands

My main hobby is video games and smartphones also ask for a lot of things usage(nevermind every other thing we do day to day), but with the joint sticking out and constant low grade pain.. well I was worried about the future, these were shared around and have just been amazing. I'm not really sure how to articulate it. I'm so I got them.

March 21, 2026
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Reply from BraceLab

We appreciate you sharing your experience! It's great to hear that our product has been so helpful, especially with your hobbies.

Rated 2 out of 5 stars

Cuts into the base of my thumb

Cuts into the base of my thumb, so design problem

March 27, 2026
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Reply from BraceLab

We’re sorry to hear this has been your experience. We do see that you’ve been in touch with our team. As discussed, we’ve asked for a few photos to better understand the fit and confirm whether the sizing may be contributing to the discomfort. Getting the right size is key to ensuring the brace sits properly at the base of the thumb. We’re here to make sure you get the best possible fit and support, and we’ll continue working with you to resolve this.

Rated 1 out of 5 stars
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Reply from BraceLab

We’re sorry to hear this. It looks like we haven’t received any prior communication from you regarding this issue. Please reach out to our customer support team so we can look into your order.

Rated 4 out of 5 stars

Second brace

Second brace. Sadly for opposite thumb! This one took quite a while to ship. Also it was super tight when it came. It has since stretched and fits nicely except for the strap that wraps around the thumb itself. That one is still too small. I measure a full 2 cm below what is recommended for next size up, but may try that next time anyway. Called company to ask question and call was never returned.

March 22, 2026
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Reply from BraceLab

Thank you for your feedback, and we’re sorry to hear about your experience. We apologize for the shipping delay. We did return your call but were unable to leave a voicemail. You may reach back out to our support team and we’d be happy to help with sizing guidance or explore other options to ensure a better fit.

Rated 5 out of 5 stars

Very Effective Products

The website is clean and the descriptions of the different braces and products are clear, I purchased one for my MCP joint and it has literally been the ONLY brace that has reduced the pain and gives really good support.

March 13, 2026
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Reply from BraceLab

We're happy to hear that our website was helpful and the brace is providing you with pain relief and support. Thank you for sharing your positive experience!

Rated 4 out of 5 stars

Order next down

I used the size chart on the website, and the braces were way too big!
I reordered the next side down. It took a while to get the replacements, but they fit.

March 10, 2026
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Reply from BraceLab

We appreciate your feedback and are sorry the initial fit was off. We're glad the replacements fit. Thank you for your feedback.

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