BraceLab Reviews 3,848

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality and effectiveness in providing support and pain relief, particularly for various joint issues. Many consumers highlight the comfort and discreet design of the products, allowing them to be worn throughout the day without hindrance. The ordering process is often described as straightforward, and the delivery service is consistently noted for its promptness. However, some customers also noted issues with sizing accuracy, finding that some products did not fit as expected or were incorrectly labeled. A few people mentioned concerns about the durability of certain components, such as Velcro straps, which showed wear after a few months. Additionally, some reviewers experienced discomfort or skin irritation with specific braces, indicating that the fit was not always ideal for everyone.

What people talk about most

Product

Customers consistently note positive experiences with product quality and effectiveness. Many reviewers... See more

Quality

Clients share positive opinions on quality, frequently praising the exceptional design, fit, and performance... See more

Order

People report positive experiences with order. Customers found the ordering process easy and efficient, with... See more

User experience

Reviewers mention positive feedback about user experience. Customers found the website easy and... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the fast and prompt delivery,... See more

Based on these reviews

Rated 5 out of 5 stars

I simply measured my hand per instructions and placed order on line. I received updates on shipping status. A few days later Metagrip arrived in great condition with excellent packaging and directions... See more

Company replied

Rated 5 out of 5 stars

The service is whatever. In the age of Amazon and PayPal it’s suboptimal. But the brace really helps the specific problem of the SLAC wrist, and yet it doesn’t feel like you’re wearing anything. I can... See more

Company replied

Rated 5 out of 5 stars

The brace is extremely supportive, and helps with my lumbar pain, especially with promoting pelvic stability and relieving some stress off L5. The metal bars can be easily customized to fit the curvat... See more

Company replied

Rated 5 out of 5 stars

I ordered a second set of push splints for both thumbs because they have been a godsend for reducing pain and keeping that troublesome CMC joint stable. I noticed in an accompanying email from BraceL... See more

Company replied


Company details

  1. Medical Equipment Supplier

Written by the company

At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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Rated 5 out of 5 stars

Excellent design

Excellent design! Helps stabilize during racket sports !

March 7, 2026
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Reply from BraceLab

We're happy to hear that the design helps with stability during racket sports! Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

BraceLab had the brace I need in stock

BraceLab had the brace I need in stock. I received it in less than a week. It is helping me, pain is way down.

March 4, 2026
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Reply from BraceLab

Thank you for your feedback! We’re so glad to hear the brace arrived quickly and is helping reduce your pain!

Rated 5 out of 5 stars

Comfortable

Comfortable, does the trick.

March 5, 2026
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Reply from BraceLab

We're happy to hear that our product meets your needs and provides comfort. Thanks for your feedback!

Rated 5 out of 5 stars

Quick response

Quick response. Sent out an email acknowledging order and again when item was shipped. Good quality.

February 24, 2026
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Reply from BraceLab

We're happy to hear that our quick responses and the quality of the item met your expectations. Thank you for your positive feedback and for your order!

Rated 5 out of 5 stars

Easy to order

Easy to order. Delivered on time. Perfect fit.

February 18, 2026
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Reply from BraceLab

We're happy to hear that ordering was easy, delivery was on time, and the fit was perfect. Thank you for your positive feedback!

Rated 5 out of 5 stars

This is the best thing that’s happened…

This is the best thing that’s happened to me in painful arthritis years. I can do my job which I use my hands for 7 hrs a day. I work with food so I can continue to keep this on with a glove on. It’s sleek and feels good. Brilliant! Price is high probably will stop most from not buying it. To bad. Hope they read the reviews. They won’t regret buying it.

March 2, 2026
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Reply from BraceLab

We're happy to hear that our product has helped you manage your arthritis pain and allowed you to continue your work comfortably. Thanks for sharing your positive experience!

Rated 5 out of 5 stars

Can bench press and shoulder press again!

Website was easy and straightforward to use. My Push brace (for arthritis on my thumb CMC joint) is awesome!
I am now able to continue my workouts without substituting anything to avoid bothering my thumb. I can bench press with a barbell and dumbbell, as well as shoulder presses.
It's great! I thought I'd have to curtail which exercises I could do, but not with my new brace!
Love it!

January 14, 2026
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Reply from BraceLab

We're happy to hear that our website was easy to use and your MetaGrip is helping you continue your workouts! Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

This is my second hand brace from…

This is my second hand brace from BraceLab. I bought the first in 2012. Great product.

February 24, 2026
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Reply from BraceLab

We appreciate you sharing your long-term experience with our brace. We're happy to hear that our product has served you well!

Rated 5 out of 5 stars

The brace seems to give me better…

The brace seems to give me better support when I play golf and do things around the house.

February 16, 2026
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Reply from BraceLab

We're happy to hear that the brace is providing you with better support during your activities. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery; thumb brace has helped my right hand for many years. Now getting relief for the left hand. Highly recommend the Push brace! I use it when playing music and making jewelry--keeps the soreness away!

February 13, 2026
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Reply from BraceLab

We're happy to hear that the thumb brace provides relief and helps you enjoy music and jewelry-making. We appreciate your feedback!

Rated 1 out of 5 stars

The brace is not very comfortable

The brace is not very comfortable, and for the price I pass d, I expected it to help my thumb arthritic, but it hurts wearing it, so I don’t wear it.

February 4, 2026
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Reply from BraceLab

We’re sorry to hear the brace hasn’t been comfortable for you. It should provide support without causing pain. There can be certain contraindications for wearing the brace, so we encourage you to reach out to our team to speak with one of us about it.

Rated 4 out of 5 stars

These "thumb" braces are the BEST for support, flexibility, ability to wash and keep clean. I've even seen hairdressers use them since they can be kept clean, washed and flexible.

They're comfortable and don't get in the way when cooking, gardening, driving.
I'm hoping the info I submitted for some reimbursement will be forthcoming from Medicare since I firmly believe these braces should be covered by insurance.
Thank you for your creativity, design and flexibity.

January 28, 2026
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Reply from BraceLab

Thank you so much for your review! We’re thrilled to hear how well the brace supports you while still allowing flexibility for everyday activities!

Rated 5 out of 5 stars

Actually there was not much involved as…

Actually there was not much involved as far as service was concerned. It was simple. Bracelet came in pkg just i looked at direction and fits ok. It helps little. But I didn’t expect how it will fit and help. It doesn’t help 100% but helps some.

January 23, 2026
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Reply from BraceLab

We appreciate your feedback. We are glad the brace fits well and offers some assistance.

Rated 5 out of 5 stars

Positive Experience

My experience with Bracelab was positive. The item was ordered by telephone. It arrived promptly. And, it was the perfect item, size, fit and function to support my health situation.

January 26, 2026
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Reply from BraceLab

We're happy to hear that the item you ordered by telephone arrived promptly and perfectly supported your health needs. Thank you for your positive feedback!

Rated 5 out of 5 stars

hope cost doesn't go up anymore

I ordered, it came. No hassles. It does a cost a bit more and hope it doesn't get much higher. thanks for asking, Mr. AI!

February 1, 2026
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Reply from BraceLab

We're happy to hear that your order arrived without any issues. Thanks for your review!

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