Did not have a bad experience, as I got exactly what I ordered. The problem came with ending the subscription. That part they don’t make as easy as the buying part. Overall, you get the items they des... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I have been a member of the Bradford Exchange for gosh well over 20yrs. Everything I have ever purchased/received has been of the utmost quality and in mint condition. I love the unique jewelry and so... See more
I'm disappointed, as my Cardinal ring with inscription 'Until we meet again' looks like it got water in it & the Cardinal has discoloration! My husband received it back at end of March (2 days bef... See more
Company replied
Good products and if not satisfied returns are easy . I am a repeat customer and very satisfied with what I have received so far. There is always something for everyone a wide variety of collectibles.... See more
Company details
Information provided by various external sources
Find Canadian collectibles, jewelry and home decor, including NHL collectibles, collector plates, figurines and music boxes from the Bradford Exchange Canada.
Contact info
United States
- bradfordexchange.ca
4.0
Great
9K reviews
Asks customers to review
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Deliveries take longer then told
April 7, 2026
Reply from Bradfordexchange
Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you!
Ring - Not impressed
I ordered a ring and it came in tarnished. I also ordered a bracelet and it was so small it would only fit a child. Not impressed, returned everything. I did however get my money back in a timely manner.
June 11, 2025
Reply from Bradfordexchange
I am sorry to hear that your ring is below our quality standards! If you need any assistance, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue. – Anna
You don’t respond to emails and I…
You don’t respond to emails and I willNEVER order anything from you again…..YOU SUCK!!!!
April 3, 2026
Reply from Bradfordexchange
Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Layne
Would not answer my email
Would not answer my email. Could not Gibbs approximate delivery time
March 28, 2026
Reply from Bradfordexchange
Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Layne
Order not recognized in your system
Got an order confirmation number. Tried to check on my order status and was advised there was no order on file. Delivery was mid to end of april. So i do not believe you even got my order? Sent an email to address from my order confirmation to inquire about it bt that means and the email was sent back to me.
February 28, 2026
Reply from Bradfordexchange
Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you!
Reply from Bradfordexchange
Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you!
Placing my order was easy and…
Placing my order was easy and efficient. Received my confirmation quickly.
Now looking forward to receiving what I ordered!
April 5, 2026
Good Quality products
About 30 years ago . We bought a figurine of Jesus hlding the hand of a child. We still have them today and in good condition.
April 5, 2026
I love Bradford Exchange products
I love Bradford Exchange products. I wanted to give a friend a beautiful gift for her birthday
April 5, 2026
Ordering is easy and was great
Ordering is easy and was great. You delivery on products is bad and don't impress me at all
April 3, 2026
Reply from Bradfordexchange
Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Layne
Simple and portal easy to use
April 3, 2026
The quality
I have bought quite a few a bit before from Bradford Exchange and have always been happy with everything!!
May 12, 2025
I have purchased pieces before and they…
I have purchased pieces before and they are unique and a great keepsake for those hard to buy for family members.
April 1, 2026
It was easy to use but I did not pay…
It was easy to use but I did not pay attention to the shipping costs, which were about the same price as one of the items. Will pay attention in future.
April 1, 2026
had what I was looking for ready to ship
March 30, 2026
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