Sold by Bradford Exchange
The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.
Brand: The Bradford Exchange
MPN: 133875001
Horrible it wont work returning it waiting for return label in the mail disappointed is understatement
Reply from Bradford Exchange
I am sorry it isn't working, Melinda! If you need any assistance, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue. – Anna
It’s very cheaply made and the projections are hardly legible due to it spinning so fast. I would not recommend it!
Reply from Bradford Exchange
Hello Jeremy, I am sorry to learn that your order did not meet your expectations but would like to assist you! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Lucy
The packaging the item was shipped in was very poor and arrived with a huge amount of one corner missing and many items missing. Customer Support was less than helpful in resolving the issue as they had very little knowledge of the product or items contained in the packaging. It has now been 7 business days and have had no indication the parts are on their way. Overall the parts of the item I did receive are very inferior to what I would expect for the cost of the item. So far very displeased with the item but will wait until I receive the parts to determine if I will keep it.
Reply from Bradford Exchange
Hello Michael, I am very sorry to learn of your experience! If you are in need of assistance, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie
Was not what I expected at all for the price! The topper arrived to my surprise it was plastic, the glitter part at the bottom was damaged or not perfect and when I plugged it in the projected words and picture was blurry on the ceiling.
Reply from Bradford Exchange
Hello Michelle, I am sorry to learn you were disappointed with your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie
Cheap plastic and $99. Noisy and reflections on ceiling not clear. I am returning.
Reply from Bradford Exchange
I am sorry that you were not happy with your order! If you need assistance, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue. – Anna
Made cheap
Reply from Bradford Exchange
I am sorry you are not happy with your order. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
Family lov
Getting ready to return it. It’s been on the tree less than a week and it’s squeaking
Reply from Bradford Exchange
Hello Linda, I am sorry to learn that your order did not meet your expectations but would like to assist you! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Dianne
Plugged in for one day and stopped spinning. The silhouette does not show good definition on the ceiling. Cheap plastic
Reply from Bradford Exchange
Hello Tiffany, I am very sorry too l earn the tree topper stopped working! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Britney
You need to make sure that you have sufficient room between the top of your tree and ceiling, i was disappointed in that but it looks great on top of my disney ornament tree
I was expecting something better for the price but honestly this look so cheap the material it’s bad quality . I don’t recommend this item don’t waste your money.
Reply from Bradford Exchange
Hello Kency, I am sorry to learn that your order did not meet your expectations but would like to assist you! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Dianne
The images are very unclear and move too fast to be able to enjoy them. The entire product is very cheaply made, so cheaply made I am afraid to leave it running. Would not recommend or buy again.
Reply from Bradford Exchange
Hello Christa, I am sorry to learn that your order did not meet your expectations but would like to assist you! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Dianne
To be honest- it is twrrible1 you can’t even tell what is showing as it’s spins, plastic joints on pole broke trying to put it together, very cheaply made for the money I paid!
Reply from Bradford Exchange
Hello Cindy, I am sorry to learn that your order arrived below our quality standards but would like to assist you! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Dianne
It makes a lot of noise I emailed regarding this and no response
Reply from Bradford Exchange
Hello Jamie, I am sorry to learn you have not been able to reach customer service! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Britney
Very cheap made, was not able to attach to the tree!
Reply from Bradford Exchange
Hello Kay, I am sorry to learn that your order did not meet your expectations but would like to assist you! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Dianne
