Sold by Bradford Exchange
The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.
Brand: The Bradford Exchange
MPN: 120280001
I can’t believe you charged me so much for a tiny little useless box
Reply from Bradford Exchange
Hello Kathleen, I am sorry to learn that your order did not meet your expectations but would like to assist you! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Dianne
i thought the compass move, but it doesn't
Reply from Bradford Exchange
Hi, Karen! The compass is real and should move. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Taylor
He likes compasses so this was perfect. Also liked his name on it.
I got it for my Grandson. He loves ot and so does his Mom.
Came damaged and missing pieces. I emailed and received a response in over a week. My son's party this week and my mother does not have a gift for him. I would not recommend your products or services to anyone.
Reply from Bradford Exchange
I am sorry it arrived broken, Salvatore! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Taylor
Priced to high for item
Reply from Bradford Exchange
Hello Carolyn, I am sorry you are not happy with your order. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Taylor
Small!!! Wood was gouged on the front. How could they have missed that. Returned for a replacement. Certainly haven’t seen it.
Reply from Bradford Exchange
I am sorry it arrived damaged! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Taylor
I gave this to my grandson for his high school graduation, and he loves it!
I love the box and quality but disappointed that the poem wasn’t with it
Reply from Bradford Exchange
Hello Barbara, I am sorry to learn that the poem card was not included but would like to assist you. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a recap of the issue so we can assist you! -Dianne
Edges were scratched and the compass didn’t work. We bought it for a nice graduation keepsake and it didn’t even come in a box.
Reply from Bradford Exchange
Hello, I am sorry to hear that your order arrived in less than perfect condition. Please email us at customer_inquiry@bgeltd.com with your order information so we can assist you further. -Amy
Prompt delivery! High quality
My grandson loved his graduation gift. He his studying astronomy and he is following his dreams.
It was ok. The name plate you did looked very unprofessional.
Reply from Bradford Exchange
Hello, I am sorry to hear that your order arrived in less than perfect condition. Please email us at customer_inquiry@bgeltd.com with your order information so we can assist you further. -Amy
Beautiful keepsake. Well-made, and not overdone.
I am a bit unhappy with the corner’s and edges on the box, the finish sure was not good all over. I have bought 6 other boxes from you and they were all fine. Also the certificate was not in with the box. I did call and hopefully they are sending me one. I have ordered many items from you but this is far from the best. Paid a lot for the item but disappointed.
Reply from Bradford Exchange
Hello, I am sorry to hear your order was unsatisfactory! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a recap of the issue so we can assist you! -Stephanie
Poor quality - compass not afixed, moves around the box. No poem enclosed. Disappointed.
Reply from Bradford Exchange
Hello, I am sorry to hear that your order arrived in less than perfect condition. Please email us at customer_inquiry@bgeltd.com with your order information so we can assist you further. -Amy
Extremely poor quality
Reply from Bradford Exchange
Hello Jean, I am sorry to hear that your keepsake box is below our quality standards! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Taylor
Very small. Disappointed in product.
It was flawed . The letter " y" in anything looks like a " v".
Reply from Bradford Exchange
Hello, I am sorry you are not happy with your order. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Taylor
This is a birthday present for our grandson as a keepsake
