Sold by Bradford Exchange
The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.
Brand: Hawthorne Village
MPN: 917951
I have not received it….
Reply from Bradford Exchange
I am sorry for the delay of your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
I didn't want this tree. I want to unsubscribe from all products and emails from Bradford Exchange!!!!!!!
Reply from Bradford Exchange
Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
I was so surprised when I received this item. None of the ornaments were enclosed. The price for the small tree was okay but the reality of the ornaments was not enclosed in the package. So when do we get the ornaments?
Reply from Bradford Exchange
I am sorry for the misunderstanding of this subscription! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
I'd like it before Christmas!!!!
You need to be clearer on what this is going to end up costing. I called to try to get it all at once and it was over $1000. I ended up paying $81.00 for a small nativity scene.
Reply from Bradford Exchange
Hello, I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Tee
For 60$ all I received was the 2 small figurines. The photo makes you think it comes with all that is pictured. Very disappointed.
Reply from Bradford Exchange
Hello, I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Tee
Not the Christmas tree I ordered What a mess this made send me a refund a slip to send this back
Reply from Bradford Exchange
Hello, I am sorry to learn you were disappointed with your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Tee
Very dissatisfied. Not what I thought I was getting. Only two figurines!!
Reply from Bradford Exchange
Hello, I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Tee
I haven't seen enough of it. I haven't received the tree yet, just the Nativity, which I liked.
Reply from Bradford Exchange
Hello, I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Tee
I want to cancel
Reply from Bradford Exchange
Hello, I'm sorry to hear that you wish to cancel. Please email us at customer_inquiry@bgeltd.com with your order details or full address, along with a description of the issue, so we can assist you promptly. – Tee
I already cancelled my order and want my money back. Your items I received have been returned, I have the receipts from the USPS. Now I want my money!
Reply from Bradford Exchange
Hello, I'm sorry to hear about your experience. Please email us at customer_inquiry@bgeltd.com with your order details or full address, along with a description of the issue, so we can assist you promptly. – Tee
I think it is way over priced. Not at all what I expected to see. Cancelled the collection. very disappointed!
Reply from Bradford Exchange
Hello, I am sorry you are not happy with your order. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Layne
NICE WHEN I RECEIVE THE WHOLE THING
Love the set
I have not received the entire set. I have received the nativity set, tree, tree skirt. I am looking forward to receiving the angel ornaments, wise men, camel etc. So far, I love it. Thank you, Ann Thank you, Ann
Reply from Bradford Exchange
I am sorry for the misunderstanding of this subscription! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
I like everything I have received. I have not gotten the tree ornaments. I am waiting for these and need to know when to expect them. I have a need for this to be completed by 11/24. Thanks
I only have the holy family. Waiting on more.
I never received this tree that I paid for. Please advise Steven Lewis
Reply from Bradford Exchange
I am sorry for the misunderstanding of this subscription! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
I have yet to receive it!
Reply from Bradford Exchange
Hello, I am sorry to hear that you have not received your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
Love it, Good quality was my first piece I’ll order another one
