Sold by Bradford Exchange
The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.
Brand: Hawthorne Village
MPN: 917951
I was supposed to get the Holy Family, but I only received the Creche...nothing with it. Surely not worth $70
Reply from Bradford Exchange
Hello, I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
Hello I did not order this and it just was delivered 2 days ago. Please send instructions for return. And put my money back. Margaret Thompson
Reply from Bradford Exchange
Hello, I am very sorry for the unexpected order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie
Have not received the entire set, just Joseph, Mary and the baby. Once everything is received, I'll rate it then.
Reply from Bradford Exchange
I am sorry for the misunderstanding of this subscription! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
Do not recommend
Reply from Bradford Exchange
Hello, I am sorry to learn you were disappointed with your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie
I gave as a gift and the recipients love it. It looks great inn their family room!
Never ordered or received this product
Reply from Bradford Exchange
Hello, I am sorry for the delay! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Tee
Have not received it ..... yet.
Reply from Bradford Exchange
Hello, I am sorry to hear that you have not received your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
The quality is wonderful and I am very pleased with the appearance. I am happy with my purchase.
I really like the pieces of Mary, Baby Jesus and Joseph but Jesus came to me with an amputated left arm. Looks like it was broken before and someone tried to glue on the arm. I can see the glue. I am calling for a return label and asking for a non-damaged set,
Disappointed
Reply from Bradford Exchange
I am sorry you are not happy with your order. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
Terrible, plastic and overpriced. Very disappointed as they were Christmas presents. I was embarrassed of the lack of quality for the price.
Reply from Bradford Exchange
Hello, I am sorry to hear that you are less than happy with your order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Rosie
Misleading product description.
Reply from Bradford Exchange
I am sorry for the misunderstanding of this subscription! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
She might it clear that when you buy something it’s a monthly thing not a one time purchase and I’m still waiting on my refund for one of the items I did not want
Reply from Bradford Exchange
Hello, I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Tee
I thought I was actually ordering the tree, but got Mary Joseph and the baby with NO tree! I was very disappointed that I didn’t get what the picture showed and will be returning it. The marketing of this product is very confusing and misleading. I would not order from you again because of it.
Reply from Bradford Exchange
Hello, I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Tee
I thought it would be bigger and include the tree. My mistake. It took a very long time for delivery...not good service.
Reply from Bradford Exchange
Hello, I am sorry to hear that your order is not as expected. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
Incomplete without the tree. Still waiting for it! Can't use without it!
Reply from Bradford Exchange
Hello, I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
Have not yet received tree tho I paid extra for delivery by 12-8-25 Am disappointed
Reply from Bradford Exchange
Hello, I am sorry to hear that you have not received your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
Disappointed. I didn’t realize everything was separate and extra.
Reply from Bradford Exchange
Hello, I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
Although this was the item I ordered it's not what was delivered to the person the gift was for.
Reply from Bradford Exchange
Hello, I am sorry to learn you were sent the incorrect item! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie
poor quality, not worth the price
Reply from Bradford Exchange
Hello, I am sorry to learn you were disappointed with your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie
