The Nightmare Before Christmas Cuckoo Clock

The Nightmare Before Christmas Cuckoo Clock Reviews

A product’s star rating is calculated as the average of all its reviews.


Bradford Exchange logo

Sold by Bradford Exchange

bradfordexchange.com

148K Reviews

3.9

The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.


Here’s what people highlighted

Quality

3.9

493 ratings

Value for money

3.7

493 ratings


Product details

Brand: The Bradford Exchange

MPN: 118084001


All reviews


Rated 5 out of 5 stars

Beautiful, fun, and excellent quality.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Good quality. Lacks instructions so you are left to determine how to sync everything.

Quality: 5
Value for money: 4
Rated 1 out of 5 stars

It was broken, the cookoo never worked I had to send it back. I felt that $300 was not appropriate for quality that was not in the product. I expected more.

Quality: 1
Value for money: 1
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Reply from Bradford Exchange

Hello, I am sorry to hear that your order arrived broken. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea

Rated 5 out of 5 stars

Nice and well made clock

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

So far Im pretty pleased with my order. Waiting for the Haunted Mansion Ckoo Cloo clock ! Sure hope it’s like the rest of them !! Thanks!!!!!

Quality: 5
Rated 4 out of 5 stars

It's very nice high quality very detailed I'm very pleased with my purchase. I would highly recommend it to any Jack Skelton fan.

Quality: 4
Value for money: 4
Rated 2 out of 5 stars

Still trying to get someone to respond to my service request. Clock is really cool and detailed- however, Zero, cuckoo pops out for literally one second and goes back in. I cannot even hear the music. It is not loud nonmatter how much it is turned up. think something is wrong with the item and should be returned or exchanged. I was so excited to receive and it’s a big flop.

Quality: 3
Value for money: 3
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Reply from Bradford Exchange

I am sorry it's not working properly! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna

Rated 5 out of 5 stars

Good buy. Definitely fragile. But looks and sounds great

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

I do not like it at all.

Quality: 3
Value for money: 1
Bradford Exchange logo

Reply from Bradford Exchange

I am sorry you are not happy with your order. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna

Rated 5 out of 5 stars

The clock looks great and keeps time accurately

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

You didn't deliver it on time. It was returned because they didn't deliver it and now you want me to report back in 30 days if I haven't received a seasonal item. I'm tired of contacting you and your refusal to refund our money. Next I will go on social media abd advise not to buy from you.

Quality: 1
Value for money: 1
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Reply from Bradford Exchange

I am sorry you didn't receive your order! If you need any assistance, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue. – Anna

Rated 5 out of 5 stars

Wish the Zero was a little larger and played more music from the movie. Overall a very nice cuckoo clock for NBC collectors and enthusiasts.

Quality: 4
Value for money: 5
Rated 1 out of 5 stars

Never received research now to see if I’m benign charged.

Quality: 1
Value for money: 1
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Reply from Bradford Exchange

Hello, If you are in need of assistance, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie

Rated 5 out of 5 stars

This was a gift to a family member. It was a big hit!

Quality: 5
Value for money: 3
Rated 5 out of 5 stars

I believe my daughter will love it.

Quality: 5
Value for money: 3
Rated 1 out of 5 stars

I received it the music and lights didn't play returned it and I am waiting on a replacement. Poor customer service and 300 dollars gone with no use at the moment

Quality: 3
Value for money: 2
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Reply from Bradford Exchange

Hello, I am very sorry to learn of your experience! If you are in need of assistance, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie

Rated 1 out of 5 stars

I DIDNT ORDER THIS CLOCK, YOUR WEBSITE FOR ORDERING IS FULL OF POPUPS THAT FORCED THIS ORDER, PLUS APPARENTLY ENROLLED ME IN A MONTHLY SUBSCRIPTION. TRIED CALLING ON MULTIPLE OCCASIONS AND PLACED ON HOLD FOR OVER 30 MINUTES! i WILL NOT BE ORDERING ANYTHING FROM BRADFORD EXCHANGE EVER!!!!!!!!!!!!! I DO NOT APPRECIATE THE WAY THEY DO BUSINESS!

Quality: 3
Value for money: 3
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Reply from Bradford Exchange

Hello, I am sorry to learn you were unable to reach Customer Service! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie

Rated 5 out of 5 stars

My wife waa excited to get this before Halloween

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

I love the Cuckoo Clock, the only thing it needs is for Zero to light up when he comes out.

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

No product delivered no customer service option this company just asked me for a review without sending me a product for upwards of 300 dollars. Yea one star all day this company.

Quality: 1
Value for money: 1
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Reply from Bradford Exchange

I am sorry for the delay of your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna