The Nightmare Before Christmas Cuckoo Clock

The Nightmare Before Christmas Cuckoo Clock Reviews

A product’s star rating is calculated as the average of all its reviews.


Bradford Exchange logo

Sold by Bradford Exchange

bradfordexchange.com

148K Reviews

3.9

The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.


Here’s what people highlighted

Quality

3.9

493 ratings

Value for money

3.7

493 ratings


Product details

Brand: The Bradford Exchange

MPN: 118084001


All reviews


Rated 5 out of 5 stars

Grandkids and myself absolutely love it

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Came timely easy to put together and whimsical fun decor piece

Quality: 5
Rated 1 out of 5 stars

My issue isn't with the overall quality of the product. The issue is I received this with missing parts and I'm unable to reach anyone at Bradford Exchange. My wife sat on hold for 2-1/2 hrs today without being connected to someone from customer service. Very poor business practices.

Quality: 1
Value for money: 1
Bradford Exchange logo

Reply from Bradford Exchange

Hello, I am sorry to hear that your order arrived in less than perfect condition. Please email us at customer_inquiry@bgeltd.com with your order information so we can help. -Rosie

Rated 5 out of 5 stars

Just as presented. A wonderful clock!

Quality: 5
Value for money: 5
Rated 4 out of 5 stars

it needs a dc adapter for power batteries are not enough,

Quality: 4
Value for money: 4
Rated 5 out of 5 stars

She loves it

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

I purchased this, spent 38.99 on expedited shipping and the clock was broken when I received it. I have purchased three items from you and every one of them were broken. Whether it is your company or the courier you use, you need to get your act together or I am never purchasing another thing from you again.

Quality: 1
Value for money: 1
Bradford Exchange logo

Reply from Bradford Exchange

Hello, I am sorry to hear that your order arrived broken. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea

Rated 5 out of 5 stars

Has all the bells and whistles. Thank you.

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

I have no idea and would rate negative numbers if possible. Several weeks ago your website said shipped. Now it does not and says will receive by sometime in Feb. Where's my item? This is BS. I have no idea how satisfied because I never received my item. I thought you'll were more professional than this.

Quality: 1
Value for money: 1
Bradford Exchange logo

Reply from Bradford Exchange

Hello, I am sorry to hear that your order has yet to arrive. Please email us at customer_inquiry@bgeltd.com with your order information so we can look into this for you. -Rosie

Rated 1 out of 5 stars

Jacks leg broken in half, large ghost not secure in its location, cats tail broken off.

Quality: 1
Value for money: 1
Bradford Exchange logo

Reply from Bradford Exchange

Hello, I am sorry to hear that your order arrived in less than perfect condition. Please email us at customer_inquiry@bgeltd.com with your order information so we can help. -Rosie

Rated 5 out of 5 stars

While I bought the clock for my granddaughter her brother was more excited with the clock than she was.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Bought for my wife for Christmas, she loved it. One of the characters broke off but glue fixed it

Quality: 4
Value for money: 4
Rated 1 out of 5 stars

I never received the product!!! Still waiting for the delivery of the product!!

Bradford Exchange logo

Reply from Bradford Exchange

Hello, I am sorry to hear that you have not received your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea

Rated 1 out of 5 stars

Originally told me it would be delivered more than a week before Christmas. Now delivery date is sometime in February. I ordered it at the end of November.

Quality: 1
Value for money: 1
Bradford Exchange logo

Reply from Bradford Exchange

Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you!

Rated 5 out of 5 stars

Very detailed but just a little smaller than expected

Quality: 5
Value for money: 4
Rated 1 out of 5 stars

Is a cchristmass gift, so no comment on condition of this product, unknown if it functions, find out on Christmass.

Bradford Exchange logo

Reply from Bradford Exchange

If you need any assistance, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue. – Anna

Rated 5 out of 5 stars

Very good quality

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

Was broken when received and now they’re saying there’s no more in stock would’ve been beautiful if it was not broken maybe put fragile handle with care on the box

Quality: 1
Value for money: 1
Bradford Exchange logo

Reply from Bradford Exchange

I am sorry it arrived broken! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna

Rated 5 out of 5 stars

Love it it is amazing

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Very good quality; heavier than l thought. My family love it!!!

Quality: 5
Value for money: 5