Everything I've ordered for Christmas gifts were awesome. My friends are very happy and so am I!
Quality: 5
Value for money: 5
Sold by Bradford Exchange
The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.
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Quality
Value for money
Product details
Brand: Hawthorne Village
MPN: 917944
All reviews
Did not receive completed set as it was sent in 3 shipments and still missing parts. Pitiful service as you cannot get a hold of a live person and email doesn’t work.
Quality: 1
Value for money: 1
Reply from Bradford Exchange
Hello, I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Tee
Never received the tree only Joesph, Mary and baby Jesus. I sent a text telling you this. I paid $90.00 and not happy at all. I would like to know what happened to the tree. Please advise if I don’t hear back please issue a forward a full refund Mary Ann Sullivan
Quality: 1
Value for money: 1
Reply from Bradford Exchange
Hello, I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Tee
I don't understand why I keep getting charged for this item and the third part (cache) was cancelled.
Quality: 1
Value for money: 1
Reply from Bradford Exchange
I am sorry for the unexpected charges! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
I never received it . It would not come on time for christmas . Was canceled and was disappointed . I will never order from bradford exchange!
Reply from Bradford Exchange
Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Layne
I have not received the tree How do you rate something not receive?
Quality: 1
Value for money: 1
Reply from Bradford Exchange
Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you!
Love my Mary , Joseph & Baby Jesus! Can’t wait for the rest of set so it can be completed!
Quality: 5
Value for money: 5
I have not received it
Quality: 1
Value for money: 1
Reply from Bradford Exchange
Hello, I am sorry that you never received the order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Tee
It is more expensive for what I expected from the quality of the products. The card boxes given are more expensive that I expected. Still waiting for the tree.
Quality: 4
Value for money: 2
I never received my tree. I got the blessed Mary, Joseph and baby and the packing materials. No tree, no angels, no manger.
Reply from Bradford Exchange
Hello, I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Layne
Misleading and false advertising. Very unhappy. Do not recommend purchasing anything from this company!!!!!!!!! I have to accept terms etc in order to submit my review.
Reply from Bradford Exchange
Hello, I am sorry to learn you were disappointed with your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie
So far I only have one piece of the set, the Holy family. I like them.
Quality: 5
Value for money: 5
Only 3 pieces. It was advertised as a full set.
Quality: 3
Value for money: 2
Reply from Bradford Exchange
Hello, I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Layne
This was a big disappointment. I’m still waiting for a response from my inquiry on how to return it.
Quality: 1
Value for money: 1
Reply from Bradford Exchange
Hello, I am sorry to hear that you are less than happy with your order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Rosie
I was extremely disappointed in this product. It looked nothing like the picture. It is too large for a decoration.
Quality: 2
Value for money: 2
Reply from Bradford Exchange
Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Layne
Very deceiving to think you pay $70+ for this tree and discover its separate pieces that are each $70+. So now I have a Mary and Joseph and have to order tree and lambs to complete the set. 👎
Quality: 3
Value for money: 1
Reply from Bradford Exchange
Hello, I am sorry for the misunderstanding with your subscription plan order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie
Have not received yet
Quality: 5
It never arrived. Still waiting for it. ??? Where is it???
Reply from Bradford Exchange
Hello, I am sorry for any delays you are experiencing with your order! Please email us at customer_inquiry@bgeltd.com with your order information so we can look into this for you. - Jessica
It is really nice. I will be enjoying it for a long time.
Quality: 5
Value for money: 5
I canceled this purchase when I realized it was too expensive
Quality: 1
Value for money: 1
Reply from Bradford Exchange
Hello, I am sorry to learn of the confusion regarding your collection! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a recap of the issue so we can assist you! - Jessica