Thomas Kinkade Blessed Nativity Christmas Tree Collection Reviews

2.2

(130 reviews)

A product’s star rating is calculated as the average of all its reviews.

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Sold by Bradford Exchange

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148K Reviews

3.9

The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.

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Quality

2.6

103 ratings

Value for money

2.2

104 ratings

Product details

Brand: Hawthorne Village

MPN: 917944

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All reviews

Dec 27, 2021

Your assigned Fedex driver did not deliver saying community gate is closed. Of course it is always closed. The community office has a hub for all deliveries. I called 12/22 promised delivery date. Your customer service has zero help. She said for me to call Fedex. Tracking says return to sender so i requested for a refund. I am a consistent holiday shopper and this is the first time i paid overnight shipment and not delivered. Are you going to refund the full amount i paid for it. Be careful in your decision. You should not use FEDEX anymore. This is the second missed delivery by FEDEX on my orders. Yours and sharper image.

Reply from Bradford Exchange

Dec 29, 2021

Hello Lorna, I'm sorry that your order has not yet arrived! I would like to look into this for you. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a recap of the issue so we can assist you! -Dianne

Dec 26, 2021

Recipient did not receive tree. I guess received navitiy instead. Don’t know where you mixed that up and charged me a fortune for shipping. Will never order again. When I ordered showed 20.00 shipping but once charge went thru was charged 32.00. I would dispute on my card but do not want person I sent to know!!!!!!

Reply from Bradford Exchange

Dec 26, 2021

Hello Jane, I'm sorry that your order has not yet arrived! I would like to look into this for you. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a recap of the issue so we can assist you! -Dianne

Dec 11, 2021

very deceiving

Quality: 1

Value for money: 1

Reply from Bradford Exchange

Dec 13, 2021

Hello, I am sorry for any confusion regarding this collection and how it works. Please email us at customer_inquiry@bgeltd.com with your order information so we can discuss this in more detail. -Amy

Dec 11, 2021

Haven’t received it

Quality: 1

Value for money: 1

Reply from Bradford Exchange

Dec 13, 2021

Hello, I am sorry to hear that your order has yet to arrive. Please email us at customer_inquiry@bgeltd.com with your order information so we can check on this for you. -Amy

Dec 11, 2021

I haven’t received this yet!!! I’m still waiting!

Quality: 1

Value for money: 1

Reply from Bradford Exchange

Dec 13, 2021

Hello, I am sorry to hear that your order has yet to arrive. Please email us at customer_inquiry@bgeltd.com with your order information so we can check on this for you. -Amy

Dec 8, 2021

As always your work exceeds my expectations! Thank you

Quality: 5

Value for money: 5

Dec 7, 2021

The shipment of the Holy Family is nice. I wish I would've gotten the rest of the tree and ornaments too. I thought they were when I ordered it but I guess this lousy disabled brain can't understand your stupid website. I guess I'll just hope the rest of it shows up. But I don't think 3 figurines is worth 74 dollars. That should include the tree with it. THIS IS ALL I GOT!! Probably won't be ordering from them again. Hope they send the rest of it!

Quality: 3

Value for money: 1

Reply from Bradford Exchange

Dec 8, 2021

Hello Michele, I am sorry to learn only part of your order has arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Britney

Dec 5, 2021

I still haven’t received the tree so how can I rate!!!!!!

Reply from Bradford Exchange

Dec 5, 2021

Hello Carl, I am sorry the automated email arrived before you received your order! You can certainly wait to leave a review until your order arrives. If you need anything in the meantime, please let us know I’m sorry the automated email arrived before you received your order! You can certainly wait to leave a review until your order arrives. If you need anything in the meantime, please let us know.. -Britney

Dec 4, 2021

Haven’t received it yet

Quality: 4

Value for money: 4

Reply from Bradford Exchange

Dec 5, 2021

Hello Charles, I am sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Britney

Nov 30, 2021

I only received 1 part of this product (was told that 2 other boxes would come- never did. I called yesterday & have asked to return this one part & get a full refund. Am still waiting for the return label!?

Value for money: 1

Reply from Bradford Exchange

Nov 30, 2021

Hello Meg, I'm so sorry for any confusion on how the collection works. Please contact us at customer_inquiry@bgeltd.com , with your order information and/or billing address and a brief description for assistance. - Maria

Nov 28, 2021

I wish I could review it but have only received the Nativity set after 2 weeks. Very disappointed.

Reply from Bradford Exchange

Nov 30, 2021

Hello Lisa, I am sorry to learn of the confusion regarding your collection! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or full address, with a recap of the issue so we can assist you! -Carla

Nov 21, 2021

Never received it.cancel all orders and credit my psypal account. Do not send any more

Quality: 1

Value for money: 1

Reply from Bradford Exchange

Nov 23, 2021

Hello Janice, I am sorry for the delay of your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Taylor

Nov 21, 2021

I have not received the entire product, but I received two sets of Jesus, Mary and Joseph. I sent one back, but have not received a refund yet. I was hoping to put the tree up this Christmas. Sara Smith

Quality: 3

Value for money: 3

Reply from Bradford Exchange

Nov 23, 2021

Hello Sara, I am sorry to learn of your experience! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Taylor

Nov 14, 2021

I didn’t get the Christmas tree that I ordered. All that was sent was Mary Joseph and baby Jesus. Disappointed

Quality: 1

Value for money: 1

Reply from Bradford Exchange

Nov 15, 2021

Hello Strunk, I apologize for any confusion regarding your collection. Please contact us at customer_inquiry@bgeltd.com , with your order information and/or billing address and a brief description for assistance. - Maria

Nov 13, 2021

The product was OK...the only part I saw that is. The artistry was acceptable but the false misreprentation in the ads spoiled any pleasure I might have had in the product. My husbands previous purchase, a Precious Moments figurine was high quality however I would not have kept it either had it not come as a surprise after his death. The "shipping and handling" charges are ridiculously exorbitant. I will not ever order from your brands again.

Value for money: 1

Reply from Bradford Exchange

Nov 15, 2021

Hello Roberta, I'm so sorry for your loss and apologies for any confusion on how a series works. Please contact us at customer_inquiry@bgeltd.com , with your order information and/or billing address and a brief description for assistance. - Maria

Nov 8, 2021

I did not receive the blessed nativity Christmas tree collection. I only received a nativity scene. I have emailed the customer service and have not received a proper explanation to why I did not get my correct order. I will not update my rating until I get my correct item I ordered.

Quality: 1

Value for money: 1

Reply from Bradford Exchange

Nov 9, 2021

Hello, I am sorry for the misunderstanding of this collection! Please
message us here: customer_inquiry@bgeltd.com with the order information and a brief recap and we we'll be able to assist you.-Lynette

Oct 30, 2021

I did not receive this item. The only thing sent (and it was sent to another state rather than to me) was the three piece nativity set. I have canceled this order and asked the persons who did receive it to send it back and cancel my order for this collection. I'll be very careful of anything I order from Bradford in the future.

Quality: 1

Value for money: 1

Reply from Bradford Exchange

Oct 31, 2021

Hello, I am sorry to learn of your experience! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Taylor

Oct 23, 2021

I have sent it back requesting a refund

Quality: 1

Value for money: 1

Reply from Bradford Exchange

Oct 23, 2021

Hello, I am sorry to hear that you were less than happy with your order. Please email us at customer_inquiry@bgeltd.com with your order information and we can check on the status of your return. -Amy

Oct 18, 2021

It is a bit misleading as advertised. It appears as getting a whole set instead of a few pieces at a time for a larger amount if money.

Value for money: 2

Reply from Bradford Exchange

Oct 18, 2021

Hello Donna, I am sorry to learn of the confusion regarding your collection! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or full address, with a recap of the issue so we can assist you! -Carla

Sep 7, 2021

Have only received the Nativity Set. Still waiting for the tree as well as skirt.

Reply from Bradford Exchange

Sep 7, 2021

Hello, I am sorry for any confusion regarding this collection and how it works. Please email us at customer_inquiry@bgeltd.com with your order information so we can discuss this in more detail. -Amy