Excellent communication, rang as what we ordered wasn't available, sorted out an alternative at the same price. We had asked for a half hour notice call for delivery - no problem. Phil rang, delievere... See more
Company replied
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Purchased on line, Henrad radiator 600 x 2200 double panel, double connector type 22. Unfortunately the listing on Bradfords web site did not mention the fact that the item was in stock for nigh on f... See more
Company replied
Very quick delivery (less than 48 hours from ordering), good quality products.
I recently ordered 500ltr bags of loam topsoil from my Bude branch. One bag was ordered over the weekend so would not have been processed until Monday. A further 2 bags were ordered today Wednesday at... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Stratton Business Park, EX23 8LY, Bude, Cornwall, United Kingdom
- 01288 270510
4.4
Excellent
171 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Very frustrating
I keep getting assured that somebody will ring me back, but they do not.
I also get assured that missing items will arrive on a future date but they do not and again nobody contacts me.
As soon as the staff give assurances they seem to totally forget the issue.
Very frustrating.
May 12, 2022
Reply from Bradfords - Bude BBS
Hi Steve,
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a negative experience with us due to the poor communication and service you have received.
I apologise greatly for this and for any inconvenience this may have caused you.
I will look into this further, to see what caused this to happen.
Kind Regards,
Charlotte
Always helpful and good stockGreat place and people
Always helpful and good stock. Recommended for building supplies. Friendly too!
May 4, 2022
Reply from Bradfords - Bude BBS
Hi Bob,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Excellent service
April 23, 2022
Reply from Bradfords - Bude BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Absolutely brilliant
Absolutely brilliant, ordered online and was with us in a couple of days delivered with precision. Will definitely use again and recommend to others.
April 18, 2022
Reply from Bradfords - Bude BBS
Hi Jeff,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Excellent service
April 16, 2022
Reply from Bradfords - Bude BBS
Hi Gerry,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Reply from Bradfords - Bude BBS
Hi Bill,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Reply from Bradfords - Bude BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Great service
Found them very helpful in sorting my needs , from Daniel in sales to the very helpful guy that delivered . I am disabled and he could not have been more helpful and dropped it exactly as required. Will certainly be using Bradford's again.
March 25, 2022
Unprompted review
Reply from Bradfords - Bude BBS
Hi Trevor,
Thank you for taking the time to leave us a review.
I am really pleased to see that you have had a positive experience with us!
I will pass on your feedback to the Daniel and the rest of the team in Bude.
We hope to see you again soon.
Kind Regards,
Charlotte
Prompt delivery thank you
March 23, 2022
Reply from Bradfords - Bude BBS
Hi Lynne,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Good service
Great price; quick delivery - Couldn't be more pleased. Thank you very, very much.
Rob Langley
March 14, 2022
Reply from Bradfords - Bude BBS
Hi Rob,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Reply from Bradfords - Bude BBS
Hi Douglas,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and our team in Bude.
We hope to see you again soon!
Kind Regards,
Charlotte
Both deliveries arrived exactly as…
Both deliveries arrived exactly as specified.
Pleased with the service.
Delivery drivers very helpful and courteous.
September 18, 2021
Reply from Bradfords - Bude BBS
Hi Gillian,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience.
We hope to see you again soon!
Kind regards,
Charlotte
Reply from Bradfords - Bude BBS
Dear George,
Thank you for taking the time to leave us a review.
I am pleased to hear that our Bude branch provided quick and efficient service and our team was helpful. I will pass these kind words on to the branch.
If there is anything else that we can do to help please email Ecommerce@bradfords.co.uk
We look forward to seeing you again soon.
Many Thanks
Megan
I ordered 2 sleepers
I ordered 2 sleepers. The delivery man was very helpful and carried the sleepers with me into the rear garden.
August 14, 2021
Great service
May 13, 2021
Great service
May 11, 2021
Great service and delivery
May 11, 2021
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