Purchased on line, Henrad radiator 600 x 2200 double panel, double connector type 22. Unfortunately the listing on Bradfords web site did not mention the fact that the item was in stock for nigh on f... See more
Company replied
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See what reviewers are saying
I recently ordered 500ltr bags of loam topsoil from my Bude branch. One bag was ordered over the weekend so would not have been processed until Monday. A further 2 bags were ordered today Wednesday at... See more
Company replied
Although an odd problem with delivery details box, which, if you fill it in then you can’t proceed to checkout! However, if you go back and the second time DON’T fill in the ‘delivery details box’ you... See more
Company replied
I've used Bradfords Bude twice recently to deliver gravel, soil + timber to Barnstaple as a private customer. It was a truly excellent experience. They called me the day before delivery & on bot... See more
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Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Stratton Business Park, EX23 8LY, Bude, Cornwall, United Kingdom
- 01288 270510
4.5
Excellent
163 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to order and delivery within the…
Easy to order and delivery within the week. all good thanks
March 10, 2021
Friendly,helpful and delivery driver with wit
Friendly,helpful and knew the products A human touch made the buying and advice really great experience in shopping here. The delivery driver Phil every helpful and very witty too
March 4, 2021
Unprompted review
Failed to supply
Ordered, payment taken promptly, chased up for delivery news 9 days later to be told the item could not be supplied (garden shed).
Refund will take time to process...
They should have checked stock / supply before taking the order, and kept me better informed.
February 26, 2021
Reply from Bradfords - Bude BBS
Dear Andrew,
Thank you for your feedback.
I apologise that you were able to place an order for a product that was unavailable and that this information was not communicated to you sooner.
We are currently trying to improve the stock availability on our website for products that come direct from our suppliers.
Kind Regards,
Charlotte
Brilliant service at Bude
Brilliant service at Bude. Really friendly, covid secure,and efficient. Would really recommend these guys based on my visit.
December 15, 2020
Reply from Bradfords - Bude BBS
Dear Russell,
Thank you for taking the time to leave us a review,
We highly value your feedback.
I am pleased to see that you have received brilliant service from our team in Bude and that you have had a really positive experience with us.
I will pass this on to the branch as I am sure they would love to know that their efforts are not going unnoticed!
We hope to see you again soon,
Kind regards,
Charlotte from Customer Services.
I was delighted with my order...
I was delighted with my order and found the process very simple.
My delivery was very fast and the gentleman who delivered it was extremely helpful, pleasant and cheerful.
It will definitely be my first port of call when I need further landscaping materials.
Thank you very much indeed from a very happy customer.
November 16, 2020
Reply from Bradfords - Bude BBS
Dear Tracey,
Thank you for taking the time to leave us a review.
I am really pleased to see that you received great service upon delivery and that you are more than satisfied with your order and our ordering process.
We hope to see you again soon.
Kind Regards,
Charlotte from Customer Services
Great prices and helpful staff
Great prices and helpful staff. Easy to use website. Excellent.
November 9, 2020
Reply from Bradfords - Bude BBS
Dear Mr Scarr,
Thank you for your leaving us your positive review.
We highly value your feedback.
I am really pleased to see that our website is easy to use and that you are satisfied with our prices and the service that you received from our employees.
Kind Regards,
Charlotte from Customer Services
Amazing customer service
I ordered the wrong thing online as it was a bit confusing and my local store re delivered what l actually needed within 1hour.
Amazing,helpful service as always 😊
October 26, 2020
Useful and robust website
Bradford's in Bude are very friendly and helpful.
The website is industry leading, better than the nationals.
It is very convenient to know what you want is in stock ready to be delivered and to know the price when you order.
It saves time to be able to order materials out of business hours.
August 11, 2020
Unprompted review
Excellent all round service very help…
Excellent all round service very help full staff good to deal with .
July 11, 2020
Unprompted review
Reply from Bradfords - Bude BBS
Very nice of you to say Stephen, thank you for your review.
5 star service
June 25, 2020
Unprompted review
superb service
June 24, 2020
Unprompted review
Easy to order online
Easy to order online, excellent communication over delivery time
Driver very helpful and friendly
June 18, 2020
Unprompted review
Excellent service from the Bude Branch
Excellent service from the Bude Branch, spoke to them on telephone as placed two orders in the end to link the two together. Some items were not in stock at the time of my order, but they got more stocks in to be able to accommodate my order. Delivery Driver was also very friendly and helpful by putting items in correct place onto my path with crane on vehicle.
June 16, 2020
Unprompted review
Good quality and good service.
June 14, 2020
Unprompted review
my credit…
my order was delivered a day later than promised and one part of the order was smashed for which I am still waiting to be credited however the company were quick to inform me of the problems and did their best to put things right
June 4, 2020
Unprompted review
Excellent service
Excellent service. Friendly, helpful staff when I phoned with questions. Delivery right on time. Quality materials at a decent price. Have only purchased timber products so far but will be checking out their other departments soon.
May 30, 2020
Unprompted review
Excellent service and always friendly…
Excellent service and always friendly and no problem in correcting my order mistake (my mistake)
May 5, 2020
Unprompted review
Always very helpful and on time with…
Always very helpful and on time with deliveries
April 16, 2020
Unprompted review
First class service.
First class service even in very difficult times. Will deal again.
April 12, 2020
Unprompted review
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