From ordering to pick up we couldn’t fault anything! Justin really did give exceptional service above and beyond. Also the lady was very polite on the phone and helpful
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It was time for a new kitchen after 24 years. We chose a local branch of Bradfords. Kitchen design was excellent (probably the last design by Joan before she retired). Great care taken through the de... See more
Company replied
Would just like to say what an amazing group of people work at the Glastonbury depot.went to buy some easy joint one of their men helped me find it put it in my car really friendly and chatty he was a... See more
Company replied
I had some sleepers and other materials delivered. The delivery men could not have been more helpful and would get 5 stars. Out of the 12 sleepers ( hidden in the middle) were at least 3 sub standard... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Porchestall Drove, BA6 9NW, Glastonbury, Somerset, United Kingdom
- 01458 834770
4.8
Excellent
240 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All staff I came into contact with at Glastonbury we’re 100% effective.
All staff I came into contact with at the Glastonbury branch were knowledgeable, the re was assistance for the heavier items I was unable to lift which were brought to the car. Staff seemed happy in their workplace and polite and respectful of my lack of experience in buying such items and happy to help with their relevant advice. My visit to this branch was very positive, I will not hesitate to use this branch again.
July 26, 2020
Unprompted review
A good all-round service
Very helpful staff both in the shop and in the yard. Delivery drivers also helpful in placing goods where required A good all round service.
July 16, 2020
Unprompted review
Reply from Bradfords - Glastonbury BBS
This is great to hear! Thank you very much for sharing it, glad that you had a good all round service.
Clear communication and an excellent…
Clear communication and an excellent delivery service. Thank you.
July 13, 2020
Unprompted review
Reply from Bradfords - Glastonbury BBS
You are most welcome, thank you for your custom.
Brilliant
Brilliant people to deal with. Not always the cheapest but locality and personal service compensates.
July 11, 2020
Unprompted review
Reply from Bradfords - Glastonbury BBS
This is very nice of you to say Rob, thank you very much , we have a great team in Glastonbury and I am glad you are happy with the service they provide you
Excellent customer service at store
I ordered click and collect from the Glastonbury store and was dealt with by a chap called Kane. He was extremely helpful and friendly and i now highly recommend Bradfords to family and friends as i have never shopped with you before. Excellent customer service!!!
July 2, 2020
Unprompted review
Good personal service & cheerful…
Good personal service & cheerful delivery driver
June 26, 2020
Unprompted review
Online Order
I placidly order online and was contacted the following day via telephone to arrange a collection time slot. The collection went smoothly and I received my items as planned.
June 10, 2020
Unprompted review
Excellent
Excellent service click AND collect. quality staff in these difficult times
June 8, 2020
Unprompted review
Very helpful
Very helpful, post order phone call from sales team to discuss the best time to deliver. Delivery driver was really friendly & helpful. No issue with products & customer care & srervice was excellent!
June 3, 2020
Unprompted review
Excellent service and delivery was…
Excellent service and delivery was prompt with a friendly driver.
May 25, 2020
Unprompted review
A very efficient service
A very efficient service. Excellent communication, polite staff and good prices. Highly recommended.
May 23, 2020
Unprompted review
Good efficient service and always…
Good efficient service and always friendly
May 23, 2020
Unprompted review
Excellent service even through these…
Excellent service even through these difficult times
May 17, 2020
Unprompted review
bradford rang to arrange a delivery…
bradford rang to arrange a delivery day. delivered on that day and driver put deliver were we wanted it.all there and well put together as there was a few items.
May 12, 2020
Unprompted review
Impressive
Perfect. Quick response to order. Helpful and pleasant delivery driver.
May 11, 2020
Unprompted review
Great service
May 6, 2020
Unprompted review
A great service from the delivery…
A great service from the delivery driver John, very helpful and very friendly, Rob on customer services was also a great help and very friendly. Great service all round
April 20, 2020
Unprompted review
Delivered as agreed
Delivered as agreed. Good quality and a brilliant driver.
April 18, 2020
Unprompted review
Excellent customer service from moment…
Excellent customer service from moment of order. A follow up phone call stating delay in delivery due to coronavirus impacts (totally understandable), right up to actual delivery where delivery driver was extremely friendly and helpful.
Regards
Lee
April 8, 2020
Unprompted review
Excellent service in these difficult…
Excellent service in these difficult times
April 6, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.