The company have been great. They have helped all the way including adding to my order. The delivery driver was very helpful with my goods locating them as requested. Great service and charming peop... See more
Company replied
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For myself as a DIY individual the people there are very helpful. Plus, they are very local to me and stock a very wide product range, suitable for those like me and the professional alike. Given the... See more
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Good communication re delivery. Friendly/ and efficient driver. Website very clear and well organised. Prices competitive. Good selection of products. One criticism — to get trade membership you h... See more
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Easy to order products online. Had to phone as I hadn’t heard when delivery would be and agreed it would be next day. Driver arrived on time, helped unloading. Very pleasant guy. Products are fine,... See more
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Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Station Road, TA19 9AY, Ilminster, Somerset, United Kingdom
- 01460 54551
4.5
Excellent
205 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 24 hours
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Excellent service
January 2, 2022
Reply from Bradfords - Ilminster BBS
Hi,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Quick response and delivery and…
Quick response and delivery and excellent driver dealing with difficult access issues.
November 10, 2021
Reply from Bradfords - Ilminster BBS
Hi Julian,
Thank you for taking the time to leave a review.
I am pleased to see that you have had such a positive experience with us.
I will pass on your feedback to the branch.
We hope to see you again soon!
Kind Regards,
Charlotte
Excellent service and great product…
Excellent service and great product range at Illminster branch
September 24, 2021
Reply from Bradfords - Ilminster BBS
Hi Adrian,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and that you are more than satisfied with our product range and the service that you received from our team in Ilminster.
We hope to see you again soon.
Kind Regards,
Charlotte
Brilliant
Brilliant. Had to change day of delivery and absolutely no problem. Delivery nice and early so no hanging around.
September 3, 2021
Reply from Bradfords - Ilminster BBS
Dear Sally,
Thank you for taking the time to share your experience.
I am pleased to hear that your experience with our Ilminster branch was brilliant and delivery was at a time that suited you.
If you need anything else please do email Ecommerce@bradfords.co.uk
We look forward to seeing you again soon.
Many Thanks
Megan
Very Helpful and reliable
Helpful, friendly, efficient, rang to confirm delivery, placed items where asked
Courteous
September 2, 2021
Reply from Bradfords - Ilminster BBS
Dear Richard,
Thank you for taking the time to leave us a review.
We are happy to hear that you received helpful and friendly customer service from our Ilminster branch.
We look forward to seeing you again soon.
Kind Regards Megan
Excellent service
August 30, 2021
Reply from Bradfords - Ilminster BBS
Hi,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you are more than satisfied with the service that you received.
We hope to see you again soon!
Kind Regards,
Charlotte
Excellent customer service from both…
Excellent customer service from both depot and delivery driver.
August 17, 2021
Prompt efficient delivery of exactly…
Prompt efficient delivery of exactly what I ordered. driver was very efficient and even asked if the order was right ( colour of the sand) before he offloaded it in case he had to take it back.
August 16, 2021
Friendly personal service
Had items in stock where others didn’t and called me directly my items were ready for collection. Collection quick and easy.
July 11, 2021
Efficient and fuss free service.
Efficient admin and polite admin at point of order.
Prompt and efficient delivery with advance notice by text way ahead of delivery time and just prior to.
Polite driver and accurate delivery to a small space. No fuss and no mess. Aware of safety issues, traffic outside our home and people walking by. As always very impressed.
July 6, 2021
Topsoil Ordered online, great service
I ordered Topsoil online, received a call to confirm a delivery date. The later a text all went smoothly Call just before arriving so I could meet to give drop off instructions, driver very helpful and put where requested. One bag was missing, called the office, quickly explained that there was a supply issue, but located some at an alternative branch that had just arrived that day, arranged for it to be delivered the following day when I was doing the work, delivery also went well and they were again very accomodating.
June 8, 2021
Speedy and knowledgeable service
Speedy and knowledgeable service. Could do with being a bit more e-commerce oriented, but would use them again.
May 16, 2021
Not a company I've used before but very…
Not a company I've used before but very courteous helpful in the office and the the delivery driver was extremely friendly and helpful. It was a real pleasure to do business with them and I will definitely use them again.
May 2, 2021
Great local service
Great local service, helpful and friendly, have used Bradford’s several times never disappointed
April 27, 2021
Excellent friendly helpful service
Excellent friendly helpful service. Would definitely use again.
April 24, 2021
Quality sleepers at an economic price…
Quality sleepers at an economic price helpfully delivered by Richard from the Ilminster branch.
April 8, 2021
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