Front desk are friendly and helpful as always. Guys at the rear of the shop are generally very off with anyone who turns up that isn’t ‘trade’ and can be quite standoffish with zero customer service s... See more
Company replied
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See what reviewers are saying
Zac our delivery driver had a tricky job lifting the top soil with his crane onto our elevated front garden. But after 3 attempts in 3 different positions he nailed it. Completed without complaint. A... See more
Company replied
Good advice when placing my order for an Oak external stable door. Delivered earlier than expected as there was one in stock at the Depot and it arrived today well within the notified delivery slot.... See more
Company replied
Very swift phone call from the branch (Malvern) telling me when my order would be delivered following my on-line purchase. Delivery driver placed the items exactly where they were needed - I didn't e... See more
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Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Crown Works, WR14 2QP, Malvern, Worcestershire, United Kingdom
- 01684 573297
4.9
Excellent
246 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Service
Great Service. Ordered Sleepers online Saturday morning at 07.30 Bradfords Malvern phoned me before 08.00 to say come and pick it up during the morning.
Sleepers ready and waiting when I arrived 09.45.
Great Job thanks Guys.
July 4, 2020
Unprompted review
Great service Malvern
After ordering online I received good comms Re delivery and driver was very accommodating in positioning the heavy aggregates for easy access.
July 2, 2020
Unprompted review
Great service
June 30, 2020
Unprompted review
Excellent Service
June 30, 2020
Unprompted review
Delivered as promised and kept reliably…
Delivered as promised and kept reliably inform of situation regarding remaining order. Top class service again.
June 26, 2020
Unprompted review
A very good and efficient service
June 24, 2020
Unprompted review
Top quality plywood at a fair price…
Top quality plywood at a fair price staff always helpful and courteous
June 24, 2020
Unprompted review
Landscaping sleepers
Delivered on time, good product looks great thanks
June 22, 2020
Unprompted review
Excellent service
Excellent service. Called with 10mins of ordering to agree delivery day. Quality materials were delivered on time. Can’t really ask for much more.
June 18, 2020
Unprompted review
Reply from Bradfords - Malvern BBS
Great to hear this! Thank you for sharing it.
Quick and efficient delivery.
The materials were delivered on the agreed date and the driver was helpful with unloading them where I wanted them. I had expected to have to wait a couple of weeks but it was only a few days.
June 17, 2020
Unprompted review
Shop open and well organised when…
Shop open and well organised when others were still closed. Well done. It allowed me to finish a job. The timber I bought was fine and I did not have to buy 6 lengths as with some rival builders merchants.
June 16, 2020
Unprompted review
New customer...placed two orders to…
New customer...placed two orders to date....both arrived on specified date....and delivery driver was a very helpful and friendly guy, as is Worcs store manager, always had a call to let me know when delivery is going to arrive. Good products..happy customer so far...will keep using and will recomend ;).....thanks guys
June 12, 2020
Unprompted review
Good friendly efficient service.
June 12, 2020
Unprompted review
Helpful cheerful when ordering and…
Helpful cheerful when ordering and delivering
June 8, 2020
Unprompted review
informative..helpful
informative..helpful. and great value for the money
June 6, 2020
Unprompted review
I love the Staff and great service and…
I love the Staff and great service and great materials and EVERYONE USE BRADFORDS
June 5, 2020
Unprompted review
Very prompt delivery and helpful.
June 4, 2020
Unprompted review
Delivered as expected
Delivered as expected - awaiting one item from order
June 4, 2020
Unprompted review
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