Service has always been spot on and this latest delivery is no different. It is never easy for the driver to unload at my address using the Hiab on his lorry due to overhead cables. The care Bradfords... See more
Company replied
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See what reviewers are saying
Ordered 3 lengths of skirting board when delivered 1 length was the wrong profile rang up was told I'd get a call back regarding the replacement, didn't get a call and 2 days later the correct skirtin... See more
Company replied
Zac our delivery driver had a tricky job lifting the top soil with his crane onto our elevated front garden. But after 3 attempts in 3 different positions he nailed it. Completed without complaint. A... See more
Company replied
Very swift phone call from the branch (Malvern) telling me when my order would be delivered following my on-line purchase. Delivery driver placed the items exactly where they were needed - I didn't e... See more
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Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Crown Works, WR14 2QP, Malvern, Worcestershire, United Kingdom
- 01684 573297
4.7
Excellent
258 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Ordered oak sleepers and collected them…
Ordered oak sleepers and collected them from Malvern seamlessly. Even able to select my own. Price was also good. Very happy with the service.
April 25, 2021
Great service
Great service. Delivery of £12.00 steep considering we are only up the road.
March 25, 2021
Excellent customer service all round…
Excellent customer service from chap on reception to young man (joe) cutting the wood. Will return for more such purchases.
March 15, 2021
Incredibly efficient service with avery…
Incredibly efficient service with avery competitive price.
March 10, 2021
Very helpful
Collected some slabs and went back for sand and cement. The lad in the yard was really helpful, managing to load the trailer, by fork truck, with a pack and a half of slabs after carefully wrapping the part pack to keep it stable.
March 9, 2021
I love this store
I love this store. It as everything u need from paint to ordering a new bathroom suite. Staff are always friendly helpful . All products are displayed in a orgainsed way plenty of space to navigate a trolley
I will continue to shop here for all my DIY requirements . I hate B&Q Staff have no experience or advice on the products they sale . Well done to all Staff at the Malvern Branch your my no one store Could we start selling patio furniture and patio umbrellas etc
March 9, 2021
Delivered onto our drive- no fuss
March 7, 2021
Great service!
March 1, 2021
Outstanding service
Simply perfect. Went above and beyond. Would definitely recommend and reuse their delivery and online service.
February 23, 2021
Friendly and helpful from ordering to…
Friendly and helpful from ordering to delivery. Communication excellent. Thanks
February 14, 2021
Very good, friendly
Very good, friendly service
The web site had changed the length of timber that I had ordered, but it was quickly sorted
January 24, 2021
Prompt and responsive
January 17, 2021
Good service
December 23, 2020
Reply from Bradfords - Malvern BBS
Dear William,
Thank you for taking the time to leave us a review.
I am really pleased to see that you have had a positive experience with us.
We hope to see you again soon!
Kind Regards,
Charlotte from Customer Services
The staff and management at Bradfords’s…
The staff and management at Bradfords’s Malvern always go out of their way to help.
They are very accommodating helping us to get the deliveries on time, arranging special orders or quoting. Can not fault the counter service or cheery staff. Prices generally good and competitive.
December 22, 2020
Reply from Bradfords - Malvern BBS
Dear Sandra,
Thank you for taking the time to leave us such a lovely review.
I am pleased to see that you have had a positive experience with us and that you are more than satisfied with the high standard of service that you continue to receive from our team in Malvern.
I will pass this on to them as I am sure they will love to know that their efforts are being noticed.
Merry Christmas from all at Bradfords!
We hope to see you again soon, in the New Year.
Kind Regards,
Charlotte from Customer Services
The right products waiting for…
The right products waiting for collection at the specified time. First rate service
December 7, 2020
Reply from Bradfords - Malvern BBS
Dear Neil,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience within the branch.
We hope to see you again soon,
Kind Regards,
Charlotte from Customer Services
Reply from Bradfords - Malvern BBS
Hi Chris,
Thank you for taking the time to leave us a positive review.
I am glad to see that you have received excellent service.
We hope to see you again soon.
Kind Regards,
Charlotte from Customer Services
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