Great prices on most items - convenient to be able to order almost everything from one place. Very happy with the quality of the goods on arrival. Delivery was great, lovely guy. Communication via... See more
Company replied
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Nothing wrong with the product but paid for delivery - quoted 1 to 2 days - had phone call confirming 2 days and then on the day a call to to say not being delivered until 2 further days later. Used y... See more
Company replied
Ordered on the Monday, received Thursday. Always a pleasure doing business with them. Thursday came, along with the snow. My delivery came, no fuss, no excuses, just a little late - hardly to be un... See more
Company replied
One guy, 30 x 4.8M decking boards unloaded by hand on the hottest day of the year and he just cracked on with it, nice work, thank you 🙏
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Dudnance Lane, TR15 3QT, Redruth, Cornwall, United Kingdom
- 01209 711929
4.9
Excellent
217 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered top soil on line
I ordered top soil on line. It was easy to do and was delivered when expected. I was kept informed of my order and delivery. The soil is very good quality, so very pleased with Bradfords and will use this firm again.
March 24, 2024
Reply from Bradfords - Redruth BBS
Good Morning C.T
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your feedback this greatly appreciated and has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Bradfords always provide great service
March 25, 2024
Reply from Bradfords - Redruth BBS
Hi Michael
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Lovely service…
I was phoned the following day of placing my order, to advise when they could deliver. They unloaded for me and left where I wanted. No delivery charge and everything was extremely smooth. Highly recommend, will definitely use again.
March 18, 2024
Reply from Bradfords - Redruth BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and recieved a smooth service from start to finish with your order,
Thank you for the recommendation and feedback this has been passed onto all involved,
We look forward to seeing you again soon ,
Kind Regards,
Katie
Overall a good experience
Overall a good experience, the team were helpful and knowledgeable and assisted efficiently with any queries we had.
March 13, 2024
Reply from Bradfords - Redruth BBS
Good Morning Shirley
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a helpful and knowledgeable service from start to fininsh with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Redruth BBS
Good Morning Sally
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us
We hope to see you again soon.
Kind Regards,
Katie
service Easy to order on line…
Excellent service Easy to order on line Telephone call to say roughly what time materials to arrive Delivery driver very helpful and friendly Materials very good. Will definitely use again.Highly recommend
February 23, 2024
Reply from Bradfords - Redruth BBS
Good Afternoon Anthony
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
Very easy to place order
Very easy to place order. Quick delivery and at stated time.
February 22, 2024
Reply from Bradfords - Redruth BBS
Good Afternoon Desmond
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
Thank you for your feedback regarding the delivery service recieved this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Good service
Every time I've had bulk bags from Bradfords, they have delivered promptly and efficiently. Quality is good too.
February 6, 2024
Reply from Bradfords - Redruth BBS
Good Morning Tom
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience for all your orders placed with us,
Thank you for your feedback this is greatly appreciated and as been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Prompt service
Prompt service, Staff were polite and helpful, delivery driver also polite and helpful, cannot fault this company, will use again.
February 10, 2024
Reply from Bradfords - Redruth BBS
Good Afternoon Peter
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and recieved a prompt, helpful and polite service from start to finish with your order,
Thank you for your feedback regarding the delivery service provided this has been passed onto all involved,
We look forward to seeing you again in the future,
Kind Regards,
Katie
Bradfords are easy to contact with…
Bradfords are easy to contact with their website, easy to get around and when you go to collect or have something delivered the staff are very polite and helpful
February 8, 2024
Reply from Bradfords - Redruth BBS
Good Afternoon Russell
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found using our website a easy process,
I am happy to hear that you have received a polite and helpful service with your delivery, this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Easy to do and delivered with care
February 3, 2024
Reply from Bradfords - Redruth BBS
Hi Kim
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Very helpful in store
January 15, 2024
Reply from Bradfords - Redruth BBS
Good Afternoon Zoe
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a helpful service in the branch with your order,
We hope to see you again soon.
Kind Regards,
Katie
Easy to order online
Easy to order online, very helpful driver, hassle free, highly recommended
January 16, 2024
Reply from Bradfords - Redruth BBS
Good Morning Alan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
I am happy to hear that you recieved a helpful delivery service with your order,
Thank you for your recommendation this is greatly appreciated,
We look forward to seeing you again soon,
Kind Regards,
Katie
Top service
Used a few times now. The Team at Redruth are always friendly, reliable and proactively keep you updated on deliveries. A pleasure to deal with.
December 23, 2023
Reply from Bradfords - Redruth BBS
Good Afternoon Richie
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us with all order placed online with our Redruth Branch
Thank you for your kind words and feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
this was a good price shame your not competetive on the building materials …
you was the best price but when i ring for building materials you are very expensive compared to other local builder merchants
December 12, 2023
Reply from Bradfords - Redruth BBS
Hi Debbie
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Helpful folk at reception and in yard
Helpful folk at reception and in yard. I collected a variety of things. Yard staff found suitable place to park so I could load smaller stuff into estate car while he drove off to bring back and load heavier stuff. Important when you reach 80!
December 4, 2023
Reply from Bradfords - Redruth BBS
Hi Mr Webster
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! Always great to hear the staff at our branches are so helpful and welcoming.
We hope to see you again soon.
Kind Regards,
Sam
Above and beyond, snow joke!
Ordered on the Monday, received Thursday. Always a pleasure doing business with them.
Thursday came, along with the snow. My delivery came, no fuss, no excuses, just a little late - hardly to be unexpected, given the circumstances.
Bradfords, Redruth, have been a trustworthy, reliable and good value.
November 27, 2023
Reply from Bradfords - Redruth BBS
Good Afternoon Mr Barley
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a high level of customer service from start to finish with your order,
Thank you for your feedback regarding the delivery service recieved from your local branch this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
delivery on time great service from the…
delivery on time great service from the 2 guys delivering the order
November 17, 2023
Reply from Bradfords - Redruth BBS
Hi Mr Edwards
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Redruth BBS
Hi Trevor
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Redruth BBS
Hi Evelyn
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
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