Great prices on most items - convenient to be able to order almost everything from one place. Very happy with the quality of the goods on arrival. Delivery was great, lovely guy. Communication via... See more
Company replied
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Nothing wrong with the product but paid for delivery - quoted 1 to 2 days - had phone call confirming 2 days and then on the day a call to to say not being delivered until 2 further days later. Used y... See more
Company replied
Ordered on the Monday, received Thursday. Always a pleasure doing business with them. Thursday came, along with the snow. My delivery came, no fuss, no excuses, just a little late - hardly to be un... See more
Company replied
One guy, 30 x 4.8M decking boards unloaded by hand on the hottest day of the year and he just cracked on with it, nice work, thank you 🙏
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Dudnance Lane, TR15 3QT, Redruth, Cornwall, United Kingdom
- 01209 711929
4.9
Excellent
217 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 24 hours
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Online postcrete order.
Picked my order up the following morning without a problem. Good value and friendly staff.
August 3, 2022
Reply from Bradfords - Redruth BBS
Hi Andrew,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Reply from Bradfords - Redruth BBS
Good Afternoon Alyn
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and had a speedy delivery service, this will be passed on to all involved!
We hope to see you again soon.
Kind Regards,
Katie
Great that Bradfords offer delivery no…
Great that Bradfords offer delivery no matter the size of the order.
July 31, 2022
Reply from Bradfords - Redruth BBS
Good Evening Andrew
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
Such a quick turnaround from ordering…
Such a quick turnaround from ordering to delivery. I had a phone call asking where I would like my order dropped to, very friendly and helpful. Thanks!
July 20, 2022
Reply from Bradfords - Redruth BBS
Good Evening
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us this will be passed on to all involved in the branch!
We hope to see you again soon.
Kind Regards,
Katie
Helpful & efficient service
July 14, 2022
Reply from Bradfords - Redruth BBS
Good Afternoon Simon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Awesome service
Awesome service from the guys at Redruth, always goto them for my building projects and advice. Thank you :)
July 14, 2022
Reply from Bradfords - Redruth BBS
Hi Nicholas,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
Reply from Bradfords - Redruth BBS
Hi Jim,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
Friendly and knowledgeable staff
Staff very helpful and gave me good advice. Nothing to much trouble. Everything was made easy to someone who has limited experience in building work. Everything delivered free of charge when it suited me. Thank you to all Bradfords Redruth.
July 6, 2022
Reply from Bradfords - Redruth BBS
Good mornng
Thank you for taking the time to leave us a review.
I am pleased to see that our branch made everything easy for you,
We hope to see you again soon.
Kind Regards,
Joe.
Brilliant service and delivery.
Ordered a small amount of concrete blocks and they arrived very quickly and in great condition. Nice, polite and helpful delivery men. Well done! Thank you so much.
July 6, 2022
Had a really informative visit on Sat…
Had a really informative visit on Sat previous even though stocktake was going on,we made the decision to go ahead online as additional 15% off but wouldn’t of even looked if it wasn’t for your salesperson in Pool Cornwall Thankyou.
July 6, 2022
Reply from Bradfords - Redruth BBS
Hi Andrea,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
Everything was great thank you.
April 28, 2022
Reply from Bradfords - Redruth BBS
Hi Deborah,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
50 litre peat free garden compot in the car
I ordered my peat free garden compost on line at a very good price, was quickly texted when it was available for collection. A kind member of staff loaded the 50 litre bags into the back of my car for me. Perfect.
April 18, 2022
Reply from Bradfords - Redruth BBS
Hi Kim,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Reply from Bradfords - Redruth BBS
Hi Stuart,
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the delay in receiving your order.
I apologise greatly for this and for any inconvenience this may have caused you.
I will look into this further, to see what caused this to happen.
Kind Regards,
Charlotte
Quick response and fast Delivery
Quick response and fast Delivery, Driver very helpful pleasant transaction online.excellent Seller
April 15, 2022
Reply from Bradfords - Redruth BBS
Hi Richard,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Great service and quality
Friendly, responsive, order was delivered quickly, delivery driver was great and product was as described and what was expected. Would definitely recommend them again
April 14, 2022
Reply from Bradfords - Redruth BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Cannot fault the click & collected.
April 4, 2022
Reply from Bradfords - Redruth BBS
Hi Mr Marshall,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Found that they are a great team to…
Found that they are a great team to deal with and quick delivery I will use them again many thanks Colin Press
April 2, 2022
Reply from Bradfords - Redruth BBS
Hi Colin,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Collected insulation ordered on …
Collected insulation ordered on line. Very helpful lads.
March 27, 2022
Reply from Bradfords - Redruth BBS
Hi Colin,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
I was asked to get in touch and contact number as of yet had no call,I don't like to give bad reviews,I'm sure they are a brilliant company
My husband went in to local Bradfords in Poole and man that serviced him was very rude and didn't know if produce he was buying was what he needed for the job,if it wasn't for the builder at next till who told my husband it was the right one,got to be honest if I was there I would have had a good go at the man,my husband had a mental breakdown and to go in there by his self was a big step,but thanks to your bad mannered man it has sent him back,my husband do a bit of work at Poole market unfortunately now you have lost a lot of customer
March 22, 2022
Unprompted review
Reply from Bradfords - Redruth BBS
Hi Amanda
Thank you for taking the time to leave us a review.
I am saddened to see that your Husband has had a poor experience with us due to the negative attitude that he received from a member of staff.
I apologise greatly for this and for any inconvenience this may have caused.
I have passed your feedback on to branch management to investigate further.
Please email myself at ecommerce@bradfords.co.uk with your contact details so that we can call to resolve this for you directly.
Kind Regards,
Charlotte
Great communication on delivery times.
March 16, 2022
Reply from Bradfords - Redruth BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
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