Great customer service! I dealt with Adam from the Worcester branch throughout my purchasing and his customer service has truly been excellent! I purchased a new build with a Symphony kitchen….i initi... See more
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Bradford’s have a great choice and great prices. I’m doing a large fencing job and Amy contacted me to make sure my order quantities were correct as they seemed a little excessive. Thanks Amy for d... See more
Company replied
Ordering online was difficult. It kept telling me that delivery wasn't available in my area, despite being less than 3 miles from the local depot. Spoke to the area manager who managed to get it sorte... See more
Company replied
Arrived but driver wasn't sure it could be unloaded where I preferred. After checking the ground, he managed to get it all in. Very happy and Bradford's delivery guys are always excellent.
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
The Building Centre, WR4 9EG, Worcester, Worcestershire, United Kingdom
- 01905 723535
4.9
Excellent
521 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 24 hours
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Easy to purchase, delivery not so great
Easy to purchase, but delivery was random, only got text mid day saying delivery time...later that day. Would have liked a text first thing so i could plan for the day.
August 8, 2023
Reply from Bradfords - Worcester BBS
Good Afternoon Alan
Thank you for taking the time to leave us a review.
I am happy to hear that you found placing your order online to be an easy process,
Thank you for your feedback regarding the delivery service received with your order, this is greatly appreciated and has been feedback to all involved with your order,
I apologies for any inconvenience this may have caused you.
If we can be of further help please do not hesitate to contact customer.service@bradfords.co.uk
Kind Regards,
Katie
Good internet site easy to navigate…
Good internet site easy to navigate ,reasonable prices prompt delivery and helpful pleasant driver. What’s not to like.
August 4, 2023
Reply from Bradfords - Worcester BBS
Hi Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Rowlinson willington bench and armchairs
Quality product delivered quickly. Comfortable and looks great. Assembly does need some basic diy skills, care needs to be taken not to damage the head of the bolt and the allen key needs to be tapped in to ensure it is well seated. I use an electric drill which had a better fitting attachment even though the recommendation is not to use power tools.
August 1, 2023
Reply from Bradfords - Worcester BBS
Good Afternoon Mr Stephen
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our supplier that delivered on our behalf!
Thank you for your feedback regarding the assembly of your order this has been passed onto all involved,
Kind Regards,
Katie
Competitive price and good customer service
Purchased prefinished oak door at a very competitive price and free delivery. Good customer service and door arrived within 4 days from ordering. Overall excellent.
July 27, 2023
Reply from Bradfords - Worcester BBS
Good Morning Mr Jackson
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our supplier that delivered on our behalf!
Thank you for your feedback this has been passed onto all involved with your order,
Kind Regards,
Katie
Reply from Bradfords - Worcester BBS
Hi Mr Williams
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for the return business and wee hope to see you again soon.
Kind Regards,
Sam
BRADFORDS HAS ALWAYS GIVEN ME A GOOD SERVICE
EASY TO USE WEBSITE. VERY GOOD DELIVERY DRIVER
July 22, 2023
Reply from Bradfords - Worcester BBS
Hi Colin,
Thank you for taking the time to leave us a review.
I am pleased to hear that our driver was helpful,
We hope to see you again soon.
Kind Regards,
Joe.
Reply from Bradfords - Worcester BBS
Hi Roger
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great experience all round
Easy ordering, great communication and kept up to date with delivery. Person who delivered items was very friendly, helpful and delivered when they said that they would deliver.
July 17, 2023
Reply from Bradfords - Worcester BBS
Good Afternoon MH
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be a easy process.
I am am happy to hear that you have received good communication from to start to finish with your order,
Thank you for your feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Worcester BBS
Good Afternoon Myra
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the delivery service provided with your order,
We look forward to seeing you again,
Kind Regards,
Katie
Order went as smooth as you like
Order went as smooth as you like. I was contacted by the local branch and advised that I would get a message with a time slot and sure enough I did and the goods were delivered on time and with great professionalism.
July 11, 2023
Reply from Bradfords - Worcester BBS
Good Afternoon Mr Lane
Thank you for taking the time to leave us a review.
I am happy to hear that you found placing your order online with us to be a smooth process and that you have received a professional service from start to finish with your order.
This has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Excellent service from placing order to…delivery
Excellent service from placing order to delivery
July 9, 2023
Reply from Bradfords - Worcester BBS
Hi David
I am pleased to see that you have had a positive experience with us! Glad we kept a high level of service from start to finish.
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Worcester BBS
Hi John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
g
Reply from Bradfords - Worcester BBS
Good Morning Mr Jinks
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the delivery service provided with your order,
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
Excellent service and comminication…
Excellent service and comminication through out the purchase.
June 28, 2023
Reply from Bradfords - Worcester BBS
Hi Susan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Worcester BBS
Hi John
I am pleased to see that you have had a positive experience with us! Glad to hear the service is still being held to a high standard!
We hope to see you again soon.
Kind Regards,
Sam
Very easy to order on line
Very easy to order on line. Delivery driver exceptionally good.
June 26, 2023
Reply from Bradfords - Worcester BBS
Good Afternoon Mark
Thank you for taking the time to leave us a review.
I am happy to hear that you found placing your order online to be an easy process and that your received a good service with your order from start to finish,
Your feedback has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Emails with Amy at bradfords regarding…
Emails with Amy at bradfords regarding delivery day went smoothly. Joe the driver was ,helpful and polite.
All round a very good experience.
June 29, 2023
Reply from Bradfords - Worcester BBS
Hi Alun
I am pleased to see that you have had a positive experience with us! It's excellent to hear such high praise for our staff at Worcester.
We hope to see you again soon.
Kind Regards,
Sam
The delivery driver went the extra mile…
The delivery driver went the extra mile and cut the bulk bags for me while hanging off the delivery crane, saving many hours of shovelling.
June 21, 2023
Reply from Bradfords - Worcester BBS
Hi Malcolm,
Thank you for taking the time to leave us a review.
I am pleased that our driver was able to offer such service,
We hope to see you again soon.
Kind Regards,
Joe.
Reply from Bradfords - Worcester BBS
Hi Craig
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Kind Regards,
Sam
Prompt, friendly and helpful
Came early. Asked me where I wanted delivery dropped and then did so quickly and efficiently
June 20, 2023
Reply from Bradfords - Worcester BBS
Good Afternoon Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Worcester branch,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
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