Braiden Plumbing & Heating Reviews 89

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, efficiency, and friendly demeanor. Many appreciate the clear communication, punctuality, and the high standard of work, often noting that the team goes above and beyond to ensure satisfaction. The pricing is also frequently mentioned as being very good and fair. However, some people were dissatisfied with specific issues, such as a plumber not arriving for an appointment or a drainage problem not being fully resolved despite a call-out fee. A few other people also felt that the service was a little more expensive than expected.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting the speed and efficiency of the work,... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team's... See more

Price

Consumers find price to be positive. Many reviewers highlight that the cost was fair, reasonable, and exactly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Boiler stopped working during January cold snap. Vinnie turned up and spent some time trying to get working on site, but diagnosed he needed some additional parts. Turned up when parts delivered and t... See more

Rated 5 out of 5 stars

David fitted a new kitchen sink, tap & toilet valve on July 2. He was on time, professional, was not, unlike some other tradesmen I've used, frequently on his phone, didn't ask for tea/coffee etc. Ove... See more

Rated 5 out of 5 stars

Called Braiden Plumbing with an overflow issue. They were very pleasant, and informed me they could get someone with me between 1&3. Was really pleased as they arrived within 45 min. Extremely po... See more

Rated 5 out of 5 stars

I found Braiden Plumbing & Heating on CheckaTrade.com. They were the first plumber to accept my request for a fix for a leaking bathroom mixer tap. I was contacted by Keiran, who explained what they... See more


Company details

  1. Heating Contractor
  2. Plumber

Written by the company

Welcome to Braiden Plumbing and Heating, we are a local family run business based in Wickford with over twenty years experience in all aspects of plumbing and heating including gas boiler servicing, boiler installations and breakdowns. We provide our services In Wickford, Billericay, Chelmsford and throughout Essex so were never to far away. We’re your local plumbing and heating company that works hard to deliver on promises and is focused on reliability.


Contact info

4.8

Excellent

TrustScore 5 out of 5

89 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

A thorough professional who I would use in future

David fitted a new kitchen sink, tap & toilet valve on July 2. He was on time, professional, was not, unlike some other tradesmen I've used, frequently on his phone, didn't ask for tea/coffee etc. Overall I was very pleased with the work & no issues have yet arisen about what he did so would definitely use Braiden again.

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

David from Braiden Plumbing

David from Braiden Plumbing was super efficient and friendly when he came to fix a leaky radiator and toilet. He was communicative throughout the time he was in my house making sure I was aware of what he was doing, was respectful by taking his shoes off if needed and asking permission if he needed to move about the house, which was greatly appreciated whilst I was working from home. He also tidied up after each job so wouldn’t have known he was here! Would highly recommend David from Braiden plumbing!

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

Garden Tap

Raised the job on Checkatrade on a Sunday and received a call back within minutes. The job was completed the next day (Monday) with no fuss. I was kept informed of the arrival time and everything was handled professionally. Great service – would definitely recommend.

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

Replacement kitchen sink and tap

Dave replaced our kitchen sink and tap and did a fantastic job. Such a lovely guy and very tidy. Braiden Plumbing also completely renovated our bathroom a few years ago and are now our go to firm for any plumbing jobs. Great company to deal with and highly recommended.

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend. This was the second time we have used Braiden Plumbing. This time around they replaced 4 radiator valves, replaced the hot&cold taps in our bathroom and fixed a leaking over flow pipe from the loft hot water tank. All jobs completed to a high standard. Communication was great.

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Super service as always

Super service as always. Braiden Plumbing always respond quickly and their after care is outstanding. They have extensive knowledge and have contacted suppliers on my behalf when a problem occurred with a fixture.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Vinnie was prompt attending. He rectified my problem very quickly. Also, he advised on another problem and gave his recommendations in order for me to chase the supplier.
Very friendly.

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

Professional service

Great service from start to finish. Clear and concise quote, professional service throughout.
Kept me informed, and kept disturbance whilst on site to a minimum.
Helpful workmen whom explained anything I asked of them.

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

Bathroom refurb

Amazing team who put so much time and hard work into transforming our very tired and dated bathroom. Nothing was ever too much for them. So pleased with the final result and the whole Braiden team from office to onsite were fantastic. Thank you Vinnie and team!

September 4, 2024
Unprompted review
Rated 5 out of 5 stars

I know i'm a perfectionist and they are too

Braiden plumbing were professional, clean and tidy and managed the job quickly and efficiently. They brought in different trade professionals at each stage and the attention to detail was superb. They took no chances and produced a perfect job.

January 15, 2025
Unprompted review
Braiden Plumbing & Heating logo

Reply from Braiden Plumbing & Heating

Thanks so much for taking the time to leave us a review Andy, its much appreciated.

Rated 5 out of 5 stars

Very Happy with work done

Very Happy with work done, Noticed a leak at 11pm the previous day and got someone round the next morning to fix at short notice. Prices are affordable and everything was explained well.

November 27, 2024
Unprompted review

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