Beautiful products made from natural materials . These earrings are made from horn and are completely as described . Lovely website , run by lovely people from whom I’ve bought many items since I disc... See more
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Official website of UK designer jewellery brand Branch Jewellery. Famed for their handmade wooden jewellery. If you are looking for a wooden gift, a fifth wedding anniversary present or just love jewellery made from wood then you've come the right plac...
United Kingdom
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I was kept informed about delivery of my order arrived on time and very pleased with my earrings lovely packaging too .

Reply from branchjewellery.co.uk
Lovely products, great design and quality. The service and quick delivery also impressive.

Reply from branchjewellery.co.uk
Beautiful pieces always. Love that it's ethical. Always great for a present.

Reply from branchjewellery.co.uk
The customer service is exceptional. Long story short Royal Mail lost my parcel. The response from Branch (Wendy) was to replace the items and seek to follow up compensation with Royal Mail. I have bought this jewellery before and it’s absolutely gorgeous …. Thank you.

Reply from branchjewellery.co.uk
I love this company and I love their products. The website always gives a very fair representation of what one is buying. The goods never disappoint - I always enjoy wearing them. Also, it comes packaged with care and attention, incredibly promptly, and with the knowledge everything is ethically sourced. What is not to love?

Reply from branchjewellery.co.uk
Great items at great prices. Lots of choice of colour and size

Reply from branchjewellery.co.uk
Love, love, love this brand!
All beautiful and tactile, it looks chunky but is very light and comfortable to wear.

Reply from branchjewellery.co.uk
From searching to choosing, clicking to receiving Branch was a delight. A fab place to look for jewellery that is unique and with a service that matches the quality of the items you can't go wrong.

Reply from branchjewellery.co.uk
Beautiful products made from natural materials . These earrings are made from horn and are completely as described . Lovely website , run by lovely people from whom I’ve bought many items since I discovered them about 20 years ago in Spitalfields market.

Reply from branchjewellery.co.uk
Beautiful jewellery with a lovely, natural feel and a satisfying weight. Delivery was prompt as well. I’ll definitely be buying again!

Reply from branchjewellery.co.uk
Lovely unusual jewellery. Sustainable materials. Very reasonable price. Great range of goods (materials and colours).

Reply from branchjewellery.co.uk
Beautiful products with great ethical credentials. I love the variety of styles and colours used in the products, lots to entice.
The customer service and delivery is excellent from Branch jewellery.

Reply from branchjewellery.co.uk
The item was delivered quickly and packaged nicely. However I'm not convinced on the quality of Branch jewellery - this is my second piece and I just find it a bit flimsy, it is very light and thin whereas on site it looks bold and chunky. The clasp on the necklace comes undone very easily. It does look nice on but unfortunately can't see myself wearing it as much as I envisaged.
I got this at nearly half price but still find it pretty overpriced.

Reply from branchjewellery.co.uk
Amazing, beautiful quality products. I have bought these bracelets and earrings as gifts for so many friends. The wooden and the buffalo horn are both just so beautiful. Each friend is over the moon and wears all the time. I love them.

Reply from branchjewellery.co.uk

Reply from branchjewellery.co.uk

Reply from branchjewellery.co.uk
Ordered an item on sale. Found it good value and the quality was nice. The picture of the item on the model made it look a little bigger and chunkier than it actually is, although the measurements given were correct on the item description.

Reply from branchjewellery.co.uk

Reply from branchjewellery.co.uk
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