Beautiful products made from natural materials . These earrings are made from horn and are completely as described . Lovely website , run by lovely people from whom I’ve bought many items since I disc... See more
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Official website of UK designer jewellery brand Branch Jewellery. Famed for their handmade wooden jewellery. If you are looking for a wooden gift, a fifth wedding anniversary present or just love jewellery made from wood then you've come the right plac...
United Kingdom
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Branch was recommended to me by a friend as I love statement jewellery in bold colours and wood. Right up my street. I got two pairs of earrings (large wood links and bright blue hoops, along with a matching blue/black ring and two beautiful wooden dome rings. I love them.

Reply from branchjewellery.co.uk
My order arrived in beautiful packaging, revealing jewellery that surpassed my expectations.
I shall be ordering again!

Reply from branchjewellery.co.uk
Excellent service and fabulous jewellery with ethical credentials. Can highly recommend this lovely brand.

Reply from branchjewellery.co.uk
Although the bracket was too small for me it was beautiful .
No problems with refund unlike some bigger company's.

Reply from branchjewellery.co.uk
Such a lovely necklace. Beautifully wrapped and speedily delivered.

Reply from branchjewellery.co.uk
Ordered the black and ‘chartreuse’ (limey/yellow) size medium ring in the sale.
Prompt postage and safe packaging.
The chartreuse yellow was not as described or as depicted in the ad, but more of a sunflower/regular yellow.
The medium size was a bit too snug for my average sized middle finger I had planned on wearing it on.
All worked against me so had to return at my own cost. Prompt acknowledgment of the rings return and refund however.
Nice ring and good quality all the same, but just not as advertised

Reply from branchjewellery.co.uk
Ordered quite a lot from this company and always love the items. Good quality and fast shipping.

Reply from branchjewellery.co.uk
The products are lovely, very stylish and good quality, if a little expensive, but you can drop on in the sale.
I had some earings with a faulty back, the service was brilliant and they replaced it and sent spares with no quibble at all.

Reply from branchjewellery.co.uk
The jewellery was lovely and although I had a small problem, it was solved very promptly with replacement. Very helpful and pleasant company to buy from.

Reply from branchjewellery.co.uk
I have had Branch Jewellery ship items to me in the U.S. on four different occasions. Each time, there is email confirmation of purchase, order preparation, carrier confirmation of shipment and then delivery.
I am very pleased with the quality and pricepoint of jewelery purchased. The only drawback is shipping cost of of an exchange/return. (A size chart would be helpful.) From the United States,the return/exchange size shipping may equal the purchase price.

Reply from branchjewellery.co.uk
I was so pleased with my earrings from Branch. They arrived promptly, beautifully packaged and were as beautiful as I’d hoped.

Reply from branchjewellery.co.uk
Staff amazing very helpful and at the end of the phone yo assist
Love all jewellery well worth the cost and I have purchased numerous pieces

Reply from branchjewellery.co.uk

Reply from branchjewellery.co.uk
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