they went above and beyond to be helpful. They got me what I needed on time (although didn’t send me a notification when it arrived). But as a first time customer, I would definitely use them again.
Company replied
Location
Switch locationUnit 8, 256 Kingsway North, Team Valley Trading Estate, NE11 0JS Gateshead, GB
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See what reviewers are saying
Very competitive price for hire of an electric wacker plate. Staff very friendly and helpful rearranging dates when I had to cancel original hire date. Plate immaculately clean. Staff helped me manoeu... See more
Company replied
Requested for solid tines on the aerator that I hired, however, it came with hollow ones. One of the tines broke so had to go back for a replacement but couldn't get this sorted for 24 hours. Was offe... See more
Company replied
Staff always go above and beyond to help. I've only hired a few times from this store using collection, but it's so easy to do online. They'll also help you get the stuff into the car. A bit of... See more
Company details
Written by the company
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
Contact info
Unit 8, 256 Kingsway North, Team Valley Trading Estate, NE11 0JS, Gateshead, United Kingdom
- 0191 482 0342
4.7
Excellent
46 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
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Very Helpful
Very Helpful, firendly and a great service, much better than any other hire shop I have used.
April 27, 2022
Good all-round service
Good all-round service, with a speedy and reliable delivery/collection.
March 31, 2022
Great Service From Brandon Hire Gateshead
Great service, the branch rang me to see if I still wanted the medium duty rotavator as the weather forecast was for heavy rain.
I confirmed that I still wanted it and they delivered it as promised.
At the end of the job the equipment was collected as arranged and the collecting driver asked if he could see what we had done and said we had done a good job, which was nice of him to show interest in the customer.
March 23, 2022
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