Quality tools/machinery/gear, and great service from the guys at Brandon Hire. The order was ready for collection at the booked time, and was easy to arrange with the booking and subsequent issuing of... See more
Company replied
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Quality tools/machinery/gear, and great service from the guys at Brandon Hire. The order was ready for collection at the booked time, and was easy to arrange with the booking and subsequent issuing of... See more
Company replied
Extremely good experience. Dealt with actual people that were genuinely helpful and moved things around to find a solution to a last minute request I had - thank you Chris & Martin. Will be my first... See more
Company replied
Had one post hole to dig, about 150mm down just solid concrete, tried with bolster chisel and hammer no effect. Phoned Guildford branch at about 1.30pm, really helpful staff, they had a Heavy Duty Ele... See more
Company replied
Absolute scammers, have an account with this company which is not worth any loyalty at all, have hired some large generators in the last couple of months, been ripped of on all occasions, they charge... See more
Company replied
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
9A Woodbridge Meadows,, GU1 1BA, Guildford, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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A Good service from Brandon tools hire.Had No problem with the hire of Access Equipment which was delivered at the time expected.
very helpful and genuine and experienced when advising on tools and consumables. happy to take unused consumables back. really flexible adjusting things as the situation on ground/building site changes. I used them before and will use them again. Customer service like it should be and the heart of what they are doing.
Great service and very, very helpful staff
We had a little problem at the first hire, but it was resolved and dealt with quickly
It was pleasure to deal with this company and specially with people in Guildford branch
Would recommend 100%
Good advice on the phone before placing my order on line.
Efficient collection process and clear instructions regarding the use of a floor sander and edging sander. Hired for a weekend with the equipment returned when the branch opened at 7.00am on Monday morning.
Good experience all round. Easy to hire online. Very helpful staff.
The whole process was smooth from collection to return. The gentle man at the office was super helpful and nice, he explained how to use the item up to the last information I may need. Very good customer service and the item I hired did an excellent job.
I felt their pricing was very fair which drew me to use them. Then when I went to pick the item up, the gentleman working there was full of useful advice which really helped. Would recommend, and will be using again when needed
Awesome company and service level. I would recommend them!
Hired a breaker for some fence work, easy ordering, excellent service, knowledgeable experts able to advise on the equipment being hired and how to complete the job I had. Cannot fault the service and do not hesitate to recommend them.
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