Brandon Hire Station - Guildford Reviews 

54
TrustScore 5 out of 5

4.8

9A Woodbridge Meadows,, GU1 1BA Guildford, GB


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Rated 5 out of 5 stars

Quality tools/machinery/gear, and great service from the guys at Brandon Hire. The order was ready for collection at the booked time, and was easy to arrange with the booking and subsequent issuing of... See more

Company replied

Rated 5 out of 5 stars

Extremely good experience. Dealt with actual people that were genuinely helpful and moved things around to find a solution to a last minute request I had - thank you Chris & Martin. Will be my first... See more

Company replied

Rated 5 out of 5 stars

Had one post hole to dig, about 150mm down just solid concrete, tried with bolster chisel and hammer no effect. Phoned Guildford branch at about 1.30pm, really helpful staff, they had a Heavy Duty Ele... See more

Company replied

Rated 1 out of 5 stars

Absolute scammers, have an account with this company which is not worth any loyalty at all, have hired some large generators in the last couple of months, been ripped of on all occasions, they charge... See more

Company replied


Company details

  1. Building Equipment Hire Service
  2. Tool Rental Service

Written by the company

Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.


Contact info

  • 9A Woodbridge Meadows,, GU1 1BA, Guildford, United Kingdom

  • 01483 505188

4.8

Excellent

TrustScore 5 out of 5

54 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(54)

656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

very helpful and genuine and…

very helpful and genuine and experienced when advising on tools and consumables. happy to take unused consumables back. really flexible adjusting things as the situation on ground/building site changes. I used them before and will use them again. Customer service like it should be and the heart of what they are doing.

October 10, 2022
Rated 5 out of 5 stars

Great service and very nice staff

Great service and very, very helpful staff
We had a little problem at the first hire, but it was resolved and dealt with quickly
It was pleasure to deal with this company and specially with people in Guildford branch
Would recommend 100%

October 2, 2022
Rated 5 out of 5 stars

Good advice and efficient service.

Good advice on the phone before placing my order on line.
Efficient collection process and clear instructions regarding the use of a floor sander and edging sander. Hired for a weekend with the equipment returned when the branch opened at 7.00am on Monday morning.

June 4, 2022
Rated 5 out of 5 stars

The whole process was smooth

The whole process was smooth from collection to return. The gentle man at the office was super helpful and nice, he explained how to use the item up to the last information I may need. Very good customer service and the item I hired did an excellent job.

May 18, 2022
Rated 5 out of 5 stars

I felt their pricing was very fair…

I felt their pricing was very fair which drew me to use them. Then when I went to pick the item up, the gentleman working there was full of useful advice which really helped. Would recommend, and will be using again when needed

May 17, 2022
Rated 5 out of 5 stars

Hired a breaker for some fence work

Hired a breaker for some fence work, easy ordering, excellent service, knowledgeable experts able to advise on the equipment being hired and how to complete the job I had. Cannot fault the service and do not hesitate to recommend them.

April 27, 2022

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