The alarm at this building goes off regularly in the middle of the night , this clearly is not connected properly as no one ever turns up. It’s currently 12:38 on a sunday night and this alarm has bee... See more
Company replied
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See what reviewers are saying
Good price, staff gave good instructions on how to use the equipment and extra tips. Equipment functioned well. Didn't use all sanding paper & dust bags and was easy to get a refund when returning the... See more
Company replied
Exemplary service from the guys at Brandon. Have hired several items for some garden projects and equipment provided was clean and in good working order. I had a slight issue with a tile cutter (too... See more
Company replied
Visited wheeler St branch Maidstone yesterday to hire a stump grinder. They had got one in for me as theirs was on hire. Staff were very professional, polite, helpful and even helped me load and unloa... See more
Company details
Written by the company
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
Contact info
140 - 154 Wheeler Street, ME14 2UL, Maidstone, United Kingdom
- 0162 267 8985
4.3
Excellent
72 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had what I needed and all ready to pick…
Had what I needed and all ready to pick up when I got there plus the cost was very good.
Very helpful staff.
April 3, 2023
Reply from Brandon Hire Station - Maidstone - Wheeler St.
Good morning Keith, thank you for leaving Brandon Hire Station a 5* review, it's brilliant to know that the process went smoothly and that our prices are competitive, we hope you hire from us again in the future
Friendliness
Friendliness, efficiency of the delivery driver and quality of the equipment supplied, plus effective invoicing process.
March 31, 2023
Reply from Brandon Hire Station - Maidstone - Wheeler St.
Good morning Dave, we're so glad that the experience was easy and effective, thank you for your review and we hope you visit Brandon Hire Station again soon
Excellent de ref vice great delivery…
Excellent de ref vice great delivery driver
Really helpful
March 13, 2023
Fantastic Customer Service
I had a warm friendly welcome from Carl who quickly dealt with my Aerator Hire... When I hit a small problem, Rob the Manger went the extra mi!e and sorted it for me.!!
Thanks so much guys, perfect customer service... 💯 👏 Shaun
February 22, 2023
Unprompted review
Wheeler Street Maidstone - Top Team !
Rob & Team at Wheeler Street in Maidstone always very helpful, service with a smile and will liaise with other branches if needs be. Would not hesitate in recommending this branch.
January 17, 2023
Unprompted review
Hiring of Stump Grinder
Always use Mac to rent out a stump grinder, he does his best to get one in for me ASAP, Good honest Guy, never lets me down.
September 30, 2022
Unprompted review
Thank you!
Very, very helpful service.
I forgot the name of the gentleman who helped me but I have 2 words for him: You rock!
September 5, 2022
Reply from Brandon Hire Station - Maidstone - Wheeler St.
Thank you so much, we think you rock too for leaving us this great feedback, thank you and we hope to be able to help you again soon.
Absolutely fantastic!
Absolutely fantastic!
Now used them three times for generators and will always return. Super staff who know what their talking about and happy to help with loading. They are great for last minute hires which we've had to do twice now
September 2, 2022
Unprompted review
Reply from Brandon Hire Station - Maidstone - Wheeler St.
Thank you for your feedback and for continuing to come to us for all your equipment hires.
Great customer service
Great customer service, great product and great price. Definitely will use again.
August 24, 2022
Unprompted review
log splitter
Very good log splitter powerful and working extremely well.
As always great service from Brandon Hire Station
May 8, 2022
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