I was not sure which kind of platform to hire as the one I used last year was a little low for my needs for hedge trimming. Customer service were helpful at directing me to the right product. Delivery... See more
Company replied
Unit 3, Cherwell Business Centre, Rowles Way, OX5 1LA Kidlington, GB
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I was not sure which kind of platform to hire as the one I used last year was a little low for my needs for hedge trimming. Customer service were helpful at directing me to the right product. Delivery... See more
Company replied
Despite taking the booking on-line, the local team called about 2 days later to advise that the product wasn't available....they tried to locate an alternative but said there were none locally. T... See more
Company replied
Kind and courteous staff, excellent delivery and pickup, superb tool quality, very good price and the fence post puller worked perfectly and got the job done extremely quickly. Many thanks to Oxford... See more
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Hired a wall chaser from Brandon Hire, chaser was in good condition, fitted with two new blades that went through my wall like butter and hoover attachment was pretty much dust free. Really helpful st... See more
Company replied
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
Unit 3, Cherwell Business Centre, Rowles Way, OX5 1LA, Kidlington, United Kingdom
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I have used Brandon Hire Station on quite a few occasions and always found the staff helpful and the equipment they hire out is always top quality and in great condition. Highly recommended hire service… probably the best!

Reply from Brandon Hire Station - Oxford
Very helpful and good advice for the right hire equipment. Very reasonable rates, cheaper than other comparable hire shops.

Reply from Brandon Hire Station - Oxford
Great price and service again from Brandon. The whacker was brand new. Recommended and will continue to use these guys for our equipment hire, can’t fault them

Reply from Brandon Hire Station - Oxford
A great service! Friendly and very helpful staff.
Will definitely use their services again.

Reply from Brandon Hire Station - Oxford
Very helpful folks at Brandon Hire and friendly. Easy location. Recommend even for DYI customers like myself ...

Reply from Brandon Hire Station - Oxford
Very friendly and greatly accommodating team at the Kidlington branch. The equipment is always thoroughly checked and works perfectly.
Colin?(manager) and team were very friendly and helpful!! I hired multiple items, everything was described well, safety checked and worked well.
Positives- staff member dropping off item was friendly and knowledgable with advice.
Edging sander did a pretty good job.
Negatives - main floor sander, was not fit for purpose, and did not do job.....the job at hand could not be completed because the equipment could not do the job.
Reported to customer services who offered nothing and said someone would look at machine,never heard anything since.
Then tried to say they couldnt collect item from 6.30pm and i could be charged additional holding time, when their guy had already picked up around 7pm THE DAY AFTER DUE BACK, nothing to do with me, in fact id taken day off work to be there to hand it back.....zero communication skills, and poor to threaten me.
When you pay over £200 for machinery that doesnt do the job and thats the automatic response, its poor.
Wpuldnt hire anything from them again based on this.
Colin did a 100% first rate job sorting out an issue with getting the tool requested. Initially the flat bed cutting table I ordered was not available but and alternative was delivered. This was a good Makita tool (the stand somewhat re-engineered but useable) but it incomplete having no no blade safety device and no guide rails. Colin sourced and had delivered a replacement which allowed me to complete the work I planned albeit a week later than planned. Chris the driver was very good too. Exemplary Customer service, slightly let down by the tools. I'd hire from Brandon again.
Brandon were recommended to me by my builder. All the Brandon staff went out of their way to be helpful. The guy in the call centre corrected my ordering mistake and refunded me quickly and the people at the Kidlington depot gave me advice, delivered promptly (and even waited for me because I was briefly out) and came back out very quickly to correct a mistake of theirs. Phone and face-to-face communication was excellent. They told me I'd ordered too many consumables and they were right but the refund on what I hadn't used was quick and accurate. I was bowled over - I'm just not used to this level of customer service. The hire rates are very competitive too.

Reply from Brandon Hire Station - Oxford
Helpful and friendly service offering advice on what I needed to do the job. Will be my first choice hiring in the future.

Reply from Brandon Hire Station - Oxford
Very quick very helpfull and went the extra mile for me excellent customer service on desk 👏 highly recommended you xx

Reply from Brandon Hire Station - Oxford
Helpful friendly staff and simple and quick hire procedure.

Reply from Brandon Hire Station - Oxford
The staff member knew exactly what I'd booked, exactly what I needed with it (which is more than I did), put me straight, and I was back out the door with the hired tool in under 5 minutes.
Lovely knowledgable staff, helpful to solo lady customer. Much appreciated and will certainly be delighted to recommend. Dehumidifier was just what I needed for a few days hire, clean, came with clear instructions and worked well.
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