I was not sure which kind of platform to hire as the one I used last year was a little low for my needs for hedge trimming. Customer service were helpful at directing me to the right product. Delivery... See more
Company replied
Location
Switch locationUnit 3, Cherwell Business Centre, Rowles Way, OX5 1LA Kidlington, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Despite taking the booking on-line, the local team called about 2 days later to advise that the product wasn't available....they tried to locate an alternative but said there were none locally. T... See more
Company replied
Kind and courteous staff, excellent delivery and pickup, superb tool quality, very good price and the fence post puller worked perfectly and got the job done extremely quickly. Many thanks to Oxford... See more
Company replied
Hired a wall chaser from Brandon Hire, chaser was in good condition, fitted with two new blades that went through my wall like butter and hoover attachment was pretty much dust free. Really helpful st... See more
Company replied
Company details
Written by the company
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
Contact info
Unit 3, Cherwell Business Centre, Rowles Way, OX5 1LA, Kidlington, United Kingdom
- 01865 378 597
4.4
Excellent
70 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good customer service
People who know what you want and how to serve you with the right tool
September 9, 2022
Good service and friendly staff 👍
September 7, 2022
Excellent and friendly service from…
Excellent and friendly service from start to finish. Went the extra mile to help me get the equipment through a difficult access. Will be using again!
June 11, 2022
Excellent prompt delivery and collection
Hired the combination ladder to prune apple tree. Excellent to use and not heavy for a 59 year woman . Delivered promptly and collected promptly.
May 4, 2022
The Kidlington branch was very helpful
The branch was very personable and helpful, giving advice on the product and collection/delivery.
Quick response, rapid delivery and collection.
March 31, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.