Efficient and friendly service, Great communication from staff. Price was good and equipment clean and good
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Great Service and received tools on time. The person handing over the tool did an excellent job of providing all the details of how it works and other helpful instructions. Will visit again.
Company replied
Would highly recommend using Brandon Hire Station in Reading if you need to hire any tools or equipment. The team were very helpful loading and unloading the electric compactor into my car with me and... See more
Company replied
Booked 2 tower scaffolds and 3 staging boards 10 days in advance and on the day of delivery they turned up at 4pm which was almost a complete day wasted for the job I needed them for, and even the col... See more
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Company details
Written by the company
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
Contact info
4 Richfield Avenue, RG1 8EQ, Reading, United Kingdom
- 01189 503 175
4.5
Excellent
71 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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What a great service!
What a great service - from my first telephone conversation with their perfect recommendation of exactly the right equipment for my requirements, to the friendly and helpful delivery guy. The price was great too.
September 25, 2023
Reply from Brandon Hire Station - Reading
Hi Yvette, thank you for your positive review! We're glad to hear that you found our prices competitive and received effective advice and friendly service from our team. Kind regards, the Brandon Hire Station team.
My experience with the tool hire was…
My experience with the tool hire was absolutely top-notch. They offered an extensive range of high-quality, well-maintained equipment that truly exceeded my expectations. The service was efficient and the staff was knowledgeable, assisting me to select the right tool for my project. The pricing was very fair and well worth the quality of the tools. Highly professional service combined with their fantastic selection puts them at a solid 5-star rating. All in all, an excellent tool hire service that I would highly recommend!
September 15, 2023
Very good service and communication
September 4, 2023
Reply from Brandon Hire Station - Reading
Hi Stephen, thank you for your positive feedback about our Reading branch. We're glad to hear that you were happy with the service and communication you received from our team. Thank you for hiring with us and we hope to see you again soon. Kind regards, the Brandon Hire Station team.
Reliable and efficient
August 23, 2023
Scaffolding tower Delivered ontime good…
Scaffolding tower Delivered ontime good value for money and collected on time everything I use them
June 7, 2023
First class customer service
Communication and customer service from Dan at Reading branch was first class. Kept me informed of availability of product and replaced with an upgrade without any question when the original tool failed.
I would thoroughly recommend, best tool hire company I have used.
Also opening hours are favourable to a lot of competitors
May 10, 2023
easy experience all round
May 1, 2023
Normally brilliant
Normally brilliant. One day short on this one due to late delivery. Did say they’d refund a days hire didn’t ever happen. No reason not to use them in the future though. Reading branch
May 1, 2023
Reply from Brandon Hire Station - Reading
Good afternoon David. I'm pleased to hear that Brandon Hire Station are normally brilliant, and I am sorry to hear we weren't on this occasion. What branch did you use, I will get the issue looked into and see what I can do about your refund.
Great hire experience
The staff were really helpful, professional and friendly. I hired garden equipment, which were extremely competitive and cost beneficial compared to other places.
I'll definitely be back. Brandon is my hire company of choice! Already recommended to family and friends.
March 26, 2023
Reply from Brandon Hire Station - Reading
Good morning, that's brilliant to hear, which Brandon Hire Station branch did you visit? Thank you for recommending us to your friends and family, we hope to see you all soon
Good price
Good price, convenient location and helpful friendly staff. Will definitely use them again.
December 21, 2022
Sanding made easy
Sander was easy to order online, staff in store were friendly and helpful, equipment did a good job sanding the floors
November 26, 2022
Good value
Good value, flexible drop off and collection times, days, for plate wacker i hired from reading branch
December 5, 2022
Helpful and friendly
I was served by a friendly and helpful member of staff. The tile cutter did the job well and was good value for money.
November 17, 2022
Great customer service! …
The staff were exceptionally helpful and were very understanding when I needed to keep the machine for another day, all dealt with efficiency and care. Really impressed and great to have such good service which is rare!
October 28, 2022
scaffold tower hire
I hired a scaffold tower - ordered online and picked it up from the Reading depot. Staff were ready when I arrived and helped load it in the van. Same when I returned it, even though they weren't expecting me as I was a day early. I will definitely use again.
October 18, 2022
Great service
Great service, ordered an item for collection at Reading Branch and arrived in 2 days, excellent customer service start to finish, thank you, will order again
September 14, 2022
Simply the best hire company around!
Excellent all around, hire from here, you will be pleased you did!
Fantastic customer service from everyone here. Clive, Daniel, Alan to name just three have been exceptional whenever I have needed to hire from them. Not only are they extremely knowledgeable but when an issue does arise (such as needing to rearrange delivery/pickup) remedy is painless and quick (unlike other experiences I have had with other hire companies). All this and their hire prices are the best I have found anywhere.
Honestly, hire from here you will be pleased you did.
October 5, 2022
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