Brandon Hire Station - Tonbridge Reviews 

71
TrustScore 4.5 out of 5

4.6

Unit 12C, Sovereign Way, TN9 1RS Tonbridge, GB


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Rated 3 out of 5 stars

The good bit-the machine was delivered and collected on time and worked fine for 2 days. The not-so-good bit-there is no refund on unused petrol (there was at least half a tank left on my return) wh... See more

Company replied

Rated 5 out of 5 stars

We have closer Tool hire places but always you Brandon Hire Tonbridge. The service you recieve is faultless, machinery always in excellent condition and ready to do the job. Mac whos on the front de... See more

Company replied

Rated 5 out of 5 stars

To start with a really brilliant website which gave me all the information I needed to hire my scaffold (from the Tonbridge store). Best of all was the customer service which was second to none. I n... See more

Rated 5 out of 5 stars

Very clear and simple website to use with clear costs for all equipment. Good value. Got immediate confirmation of the order with very clear instructions on identity documents etc needed for the picku... See more

Company replied


Company details

  1. Building Equipment Hire Service
  2. Tool Rental Service

Written by the company

Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.


Contact info

  • Unit 12C, Sovereign Way, TN9 1RS, Tonbridge, United Kingdom

  • 01732 361 199

4.6

Excellent

TrustScore 4.5 out of 5

71 reviews

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Replied to 99% of negative reviews

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4.6

All reviews

(71)

657 reviews in the last 12 months

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Rated 5 out of 5 stars

Brandon hire, best in tonbridge

We recently visited the tonbridge branch to hire some Acrows for a building project. I would highly recommend brandons the service, help and advice was excellent, the staff were extremely helpful and got us sorted with what we needed, great customer service.

October 18, 2022
Unprompted review
Rated 5 out of 5 stars

Tonbridge

Simon in the Tonbridge branch was amazing and fulfilled my order that the website department had failed to release! He saved the day and was consummate professional. Thanks

August 9, 2022
Unprompted review

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