Great company, found online after trying to hire a platform only finding extortionate prices. This company had exactly what I needed at half the cost. Ordered online after a quick phone call to the... See more
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See what reviewers are saying
Booking online was simple, and easy to navigate. The service from the staff was 5 star, they gave a full explanation of how to use the machine.
Company replied
I hired a generator from BH. Everything went ok and I returned the generator in the allotted time but a few weeks later was still to receive a refund on the sizeable deposit (£480.00). This has now be... See more
Company replied
From ordering to delivery and pickup was a great experience, I certainly recomend and will use them again. The only issue I encountered was the delivery of the wheel barrow at the same time as th... See more
Company replied
Company details
Written by the company
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
Contact info
9 Haydock Street, WA2 7UW, Warrington, United Kingdom
- 01925 242422
4.6
Excellent
60 reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Booking online was simple
Booking online was simple, and easy to navigate. The service from the staff was 5 star, they gave a full explanation of how to use the machine.
November 1, 2025
Reply from Brandon Hire Station - Warrington
Hi Helen, thank you for your 5-star review. We're delighted to hear that you had an excellent hire experience and found our team supportive. Kind regards, the Brandon Hire Station team.
Great company
Great company, found online after trying to hire a platform only finding extortionate prices.
This company had exactly what I needed at half the cost.
Ordered online after a quick phone call to their offices with a quick question. Staff very pleasant and informative.
I was kept up to date with delivery times and drivers dropping and picking up were great. I will use this company again and will recommend to others. Thanks Brandon Hire and staff a great company with great prices
October 27, 2025
Reply from Brandon Hire Station - Warrington
Hi Andrea, thank you for your brilliant review about your recent hire! We're delighted to hear that you had a great experience with us, from ordering online to the collection of the equipment. Your recommendation and positive comments about our teams are greatly appreciated and we look forward to supporting you again soon. Kind regards, the Brandon Hire Station team.
Warrington Branch - Great Staff
The staff were polite friendly and helpful. They offered advice when requested and were totally professional in their manner. I would recommend this team and Brandon Hire without hesitation to anybody.
August 27, 2025
Reply from Brandon Hire Station - Warrington
Hi Robert, thank you for your positive feedback and recommendation. We're really pleased to hear that our Warrington team provided helpful advice and professional service throughout your visit. Delivering a friendly, knowledgeable customer experience is always our goal, and it's great to know we hit the mark! Kind regards, the Brandon Hire Station team
Reply from Brandon Hire Station - Warrington
Hi Emma, thank you for your review! We're pleased to hear that our Warrington team provided helpful service. Thank you for choosing to hire with us and we hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Easy to hire and pick up and drop off
Easy to hire and pick up and drop off. Very friendly staff
August 8, 2025
Reply from Brandon Hire Station - Warrington
Hi Jeff, thank you for the positive feedback. We're happy to hear that you found our hire process easy and our team friendly. We truly appreciate your support and hope to see you again soon! Kind regards, the Brandon Hire Station team.
Quality of equipment and prompt…
Quality of equipment and prompt delivery. Excellent all round
July 24, 2025
Reply from Brandon Hire Station - Warrington
Hi Anthony, thanks for your great review. We're glad to hear you were happy with our equipment quality and prompt delivery. We appreciate your feedback and hope we can support you again in future. Kind regards, the Brandon Hire Station team.
Poor service and support
Poor service and support
The equipment arrived late and the sales agent didnt seem to be concened that I had paid for 5 days but only had it for 4, with no apology or offer of a partial refund, then the equipment wasnt powerful enough and the job took longer than expected, I will just buy a home Jet Wash in future instead of leasing.
June 17, 2025
Reply from Brandon Hire Station - Warrington
Hi Adam, we apologise that your hire did not meet our usual high standards of support and service and are sorry to hear that you were not satisfied with the quality of the equipment. We apologise for any inconvenience this caused for you and will take your feedback on board. If you would like to discuss this further with our customer team please contact us on 0345 604 5337. Kind regards, the Brandon Hire Station team.
Great service and good prices
Great service and good prices. I rented a cement mixer a couple of times and wacker plate, all with delivery. The equipment was in good condition and did the job. Before drop off and pick up they would call me in advance to let me know they are coming. The staff was friendly and helped assemble the cement mixer.
June 11, 2025
Reply from Brandon Hire Station - Warrington
Hi Victor, thank you so much for your positive comments about your experiences with us! It's great to hear you received good communication and found the team friendly and helpful during your cement mixer hires. Thank you for being a valued customer and we hope to see you again soon! Kind regards, the Brandon Hire Station team.
Delivered and picked up on time the…
Delivered and picked up on time the driver was very helpful would definitely use again.
May 30, 2025
Reply from Brandon Hire Station - Warrington
Hi Alec, thank you for your positive review and choosing to hire with us. We're pleased to hear that you had a 5-star hire experience and found our delivery service efficient. We hope to see you again soon! Kind regards, the Brandon Hire Station team.
Just met an amazing man called Jeff…
Just met an amazing man called Jeff from Brandon hire, Warrington. Jeff
Went above and beyond for me and my husband. The world needs more Jeff’s, thank you for being a life saver buddy. Xxx
June 17, 2025
Unprompted review
Reply from Brandon Hire Station - Warrington
Hi Jackie, thank you for your lovely review of our Warrington branch and the service provided by Jeff! It's great to hear that Jeff provided exceptional service and went above and beyond to support you. Thank you for hiring with us and we hope we can assist you again in future. Kind regards, the Brandon Hire Station team.
Good customer service
Friendly and helpful staff. Always available when I needed a response.
May 9, 2025
Reply from Brandon Hire Station - Warrington
Hi Mike, thank you for your positive feedback about your recent hire. We're glad to hear that you had a great experience with our Warrington team. Kind regards, the Brandon Hire Station team.
I hired a generator from BH
I hired a generator from BH. Everything went ok and I returned the generator in the allotted time but a few weeks later was still to receive a refund on the sizeable deposit (£480.00). This has now been resolved with a couple of emails but the response to why this had occurred wasn't very satisfying. There was no apology and I was told I should prompt next time after returning an item which makes me think that BH keep deposits unless prompted. Not great.
February 25, 2025
Unprompted review
Reply from Brandon Hire Station - Warrington
Hi Neil, thank you for your review. We're extremely sorry about the delay with the deposit and apologise that we weren't as prompt as we expect to be with getting this back to you. We appreciate your feedback concerning this and will take your comments on board internally. Kind regards, the Brandon Hire Station team.
Great service and an excellent run…
Great service and an excellent run through how to use the equipment! Many thanks.
December 18, 2024
Reply from Brandon Hire Station - Warrington
Hi, thank you for your 5-star review! We're glad to hear that you received great service and an excellent run-through of the equipment from our team. Thank you for hiring with us and we hope to see you again soon. Kind regards, the Brandon Hire Station team.
Warrington top team!
The team at the Warrington branch are always super helpful and knowledgeable.
September 23, 2024
Reply from Brandon Hire Station - Warrington
Hi Martin, thank you for your positive review. We're pleased to hear that the team at our Warrington branch were very helpful and knowledgeable. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Warrington
Hi, thank you for your 5-star review. We're delighted to hear that you found our team polite, helpful, and flexible. Kind regards, the Brandon Hire Station team.
Perfect from start to finish
Perfect from start to finish. Really friendly guy in store and great quality tools! Have used 3 other companies while doing our huge garden project and the tools have been poor in comparison. Finally found these in the last stage of the job and wish I'd used them sooner. Quick and easy to collect and quick drop off. Definitely using these when I tackle the front garden!
July 31, 2024
Reply from Brandon Hire Station - Warrington
Hi Kayley, thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our Warrington team and found our tools to be of great quality. We look forward to assisting you with your future garden projects. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Warrington
Hi Ian, thank you for your 5-star review. We're delighted to hear that you had a great experience with our Warrington branch team. Kind regards, the Brandon Hire Station team.
From ordering to delivery and pickup…
From ordering to delivery and pickup was a great experience, I certainly recomend and will use them again.
The only issue I encountered was the delivery of the wheel barrow at the same time as the wacker plate. They needed to picked this up from another location. This arrived late afternoon towards 5pm. I had a ton of sand on the drive way to shift and lost a day's leave and time to complete the job.
June 27, 2024
Reply from Brandon Hire Station - Warrington
Hi Kristaan, thank you for your feedback and recommendation. We're glad to hear that you had a great hire experience overall. We apologise for the inconvenience caused by the later delivery of the wheelbarrow and any impact it had on your project. Kind regards, the Brandon Hire Station team.
Excellent and friendly customer service
June 3, 2024
Reply from Brandon Hire Station - Warrington
Hi Chris, thank you for your 5-star review. We're delighted to hear that you had an excellent experience with our Warrington team. Kind regards, the Brandon Hire Station team.
staff very helpful
May 3, 2024
Reply from Brandon Hire Station - Warrington
Hi, thank you for your positive review. We're delighted to hear that our team were very helpful during your visit. We appreciate your feedback and look forward to assisting you again in the future. Kind regards, the Brandon Hire Station team.
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