Brandon Hire Station - Warrington Reviews 

60
TrustScore 4.5 out of 5

4.6

9 Haydock Street, WA2 7UW Warrington, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great company, found online after trying to hire a platform only finding extortionate prices. This company had exactly what I needed at half the cost. Ordered online after a quick phone call to the... See more

Company replied

Rated 5 out of 5 stars

Booking online was simple, and easy to navigate. The service from the staff was 5 star, they gave a full explanation of how to use the machine.

Company replied

Rated 3 out of 5 stars

I hired a generator from BH. Everything went ok and I returned the generator in the allotted time but a few weeks later was still to receive a refund on the sizeable deposit (£480.00). This has now be... See more

Company replied

Rated 4 out of 5 stars

From ordering to delivery and pickup was a great experience, I certainly recomend and will use them again. The only issue I encountered was the delivery of the wheel barrow at the same time as th... See more

Company replied


Company details

  1. Building Equipment Hire Service
  2. Tool Rental Service

Written by the company

Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.


Contact info

  • 9 Haydock Street, WA2 7UW, Warrington, United Kingdom

  • 01925 242422

4.6

Excellent

TrustScore 4.5 out of 5

60 reviews

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Replied to 99% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(60)

657 reviews in the last 12 months

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Rated 5 out of 5 stars

As always a first class service

As always a first class service
Guys are so helpful
This is what customer service is all about
Web site could be more user friendly

April 8, 2024
Brandon Hire Station - Warrington logo

Reply from Brandon Hire Station - Warrington

Hi Kevin, thank you for your 5-star rating! We're delighted to hear that you have always received a first class and helpful service from our Warrington team. We appreciate your feedback about the website and will take it into consideration for future improvements. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

5 star service

A very helpful staff very cheerful and explained everything about product. Would definitely use again

April 8, 2024
Brandon Hire Station - Warrington logo

Reply from Brandon Hire Station - Warrington

Hi Brian, thank you for your 5-star review. We're delighted to hear that our Warrington team were helpful and friendly during your hire. Please don't hesitate to reach out to us if you have any other equipment needs in the future! Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

The staff were very helpful and…

The staff were very helpful and friendly. They clearly explained how the tool worked and helped me load it into the car.

March 18, 2024
Brandon Hire Station - Warrington logo

Reply from Brandon Hire Station - Warrington

Hi Tim, thank you for your 5-star review. We're pleased to hear that our Warrington team provided you with helpful and friendly service, and that you found their assistance in explaining the tool and loading it into your car valuable. We appreciate your feedback and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

The staff at the Warrington branch very…

The staff at the Warrington branch very helpful. Especially Ryan

February 26, 2024
Brandon Hire Station - Warrington logo

Reply from Brandon Hire Station - Warrington

Hi Mrs Slawther, thank you for your 5-star review! We're delighted to hear that our Warrington team, especially Ryan, were very helpful during your hire. We appreciate your feedback and look forward to serving you again in the future. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Petrol scarifier hire

Friendly staff and prompt delivery and pick up

January 29, 2024
Brandon Hire Station - Warrington logo

Reply from Brandon Hire Station - Warrington

Hi Kenneth, thank you for your 5-star review. We're delighted to hear that you found our Warrington team friendly and experienced prompt delivery and pick up. We appreciate your feedback and hope to see you again in the future. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Great service from Ryan

Great service from Ryan. The breaker was just what I needed and as always the hire process was spot on.

January 18, 2024
Brandon Hire Station - Warrington logo

Reply from Brandon Hire Station - Warrington

Hi Alan, thank you for taking the time to leave a positive review for our Warrington branch. We're pleased to hear that you received great service from Ryan, and were happy with the breaker you hired. Thank you for being a valued customer at the branch and we look forward to seeing you again soon! Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Fast and helpful

The team were so helpful and flexible. Even can out to the van to collect the item.

December 11, 2023
Brandon Hire Station - Warrington logo

Reply from Brandon Hire Station - Warrington

Hi Neil, thank you for your 5-star review. We're delighted to hear that our team was helpful and flexible during your hire experience. We appreciate your feedback and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Hire of Scaffold Tower

Easy and pleasant transaction. Brandon listened to what I wanted and gave the right advice.
Delivered and collected Scaffold Tower at times agreed. Ordered online but office staff helpful with queries.

August 22, 2023
Rated 5 out of 5 stars

Equipment Hire

I hired a stump grinder for the day. Online order process was easy, I was kept updated on order status via email and text and provided with two hour windows for delivery and collection. Driver who delivered was friendly and talked through the operation of the equipment.

August 17, 2023
Brandon Hire Station - Warrington logo

Reply from Brandon Hire Station - Warrington

Hi Brian, thank you for your 5-star review. We're pleased to hear that you found our online ordering process easy and overall hire experience so positive. If you have any other equipment needs in the future, please don't hesitate to reach out. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Great hire company …

I now use Brandon Hire as there prices are competitive and delivery and pick up if first class and if you need to hire things longer than you thought it is so easy to extend the hire first class company with great employees

May 14, 2023

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