Great company, found online after trying to hire a platform only finding extortionate prices. This company had exactly what I needed at half the cost. Ordered online after a quick phone call to the... See more
Company replied
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Great company, found online after trying to hire a platform only finding extortionate prices. This company had exactly what I needed at half the cost. Ordered online after a quick phone call to the... See more
Company replied
Booking online was simple, and easy to navigate. The service from the staff was 5 star, they gave a full explanation of how to use the machine.
Company replied
I hired a generator from BH. Everything went ok and I returned the generator in the allotted time but a few weeks later was still to receive a refund on the sizeable deposit (£480.00). This has now be... See more
Company replied
From ordering to delivery and pickup was a great experience, I certainly recomend and will use them again. The only issue I encountered was the delivery of the wheel barrow at the same time as th... See more
Company replied
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
9 Haydock Street, WA2 7UW, Warrington, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
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As always a first class service
Guys are so helpful
This is what customer service is all about
Web site could be more user friendly

Reply from Brandon Hire Station - Warrington
A very helpful staff very cheerful and explained everything about product. Would definitely use again

Reply from Brandon Hire Station - Warrington
The staff were very helpful and friendly. They clearly explained how the tool worked and helped me load it into the car.

Reply from Brandon Hire Station - Warrington
The staff at the Warrington branch very helpful. Especially Ryan

Reply from Brandon Hire Station - Warrington

Reply from Brandon Hire Station - Warrington
Great service from Ryan. The breaker was just what I needed and as always the hire process was spot on.

Reply from Brandon Hire Station - Warrington
The team were so helpful and flexible. Even can out to the van to collect the item.

Reply from Brandon Hire Station - Warrington
The entire experience was very uncomplicated and I was quite surprised! I can highly recommend this company! Great staff too !
really helpful staff, made alternate options available and were a great help in getting the right equipemnt and the right time.
Easy and pleasant transaction. Brandon listened to what I wanted and gave the right advice.
Delivered and collected Scaffold Tower at times agreed. Ordered online but office staff helpful with queries.
I hired a stump grinder for the day. Online order process was easy, I was kept updated on order status via email and text and provided with two hour windows for delivery and collection. Driver who delivered was friendly and talked through the operation of the equipment.

Reply from Brandon Hire Station - Warrington
Excellent knowledge of the equipment and how much accessories were required. Ryan lifted it into the car which was much appreciated
The mixer was available immediately and it worked like a charm.
The staff could not be more helpful.
Will definitely use Brandon HS again.
Great service from collection to return. Helpful & pleasant service. Would recommend to anyone.
Best hire place the man was really helpful would definitely use them again
Excellent service from the initial delivery to the pickup of the ladders well deserved 5 stars
I now use Brandon Hire as there prices are competitive and delivery and pick up if first class and if you need to hire things longer than you thought it is so easy to extend the hire first class company with great employees
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