BreakdownCover.ie 

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Rated 5 out of 5 stars

Had brilliant service from Britannia on Sunday. Coil spring failed and shredded tyre. Britannia quickly arranged efficient garage callout (with a backup) and checked by phone every 15 mins to see what... See more

Company replied

Rated 1 out of 5 stars

Honestly the worst experience and customer service I’ve ever had with a company like this. So unhelpful, that’s IF you can speak to someone. Over an hour on hold for “emergency assistance” tonight and... See more

Company replied

Rated 5 out of 5 stars

We were left ‘abandoned’ in Scarborough by Volvo Assistance after they recovered our car. We are also in Britannia Rescue who immediately (even though they had not recovered our vehicle) arranged for... See more

Company replied

Rated 5 out of 5 stars

You won't find a breakdown policy for this price. They always say that you never know how good an insurance policy is until you make a claim and my wife has called out 'cover my breakdown ' twice and... See more

Company replied

Company details

  1. Car Service

Written by the company

BreakdownCover.ie is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. Our Motor Breakdown Assistance is available 24-hours a day, 7 days a week and you can choose from a flexible range of benefits, which are competitively priced. BreakdownCover.ie is able to provide you with first class motor breakdown cover with 4 cover levels to suit your requirements.


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(243)

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Rated 5 out of 5 stars

good quick sevice recommend this…

good quick sevice recommend this company to auy one thanks toffer

August 27, 2018
Unprompted review
BreakdownCover.ie logo

Reply from BreakdownCover.ie

Hi there

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards,

Eoghán Doody

Rated 5 out of 5 stars

Breakdown cover

Used this breakdown cover for the past 4 years and to renew the policy is no problem on line I have not used it for a breakdown as yet so I can't review it

August 25, 2018
Unprompted review
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Reply from BreakdownCover.ie

Hi there

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards,

Eoghán Doody

Rated 1 out of 5 stars

Slow communication

Slow communication

When I rang the emergency breakdown number after payment was taken they had no record of me on file for several days

August 11, 2018
Unprompted review
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Reply from BreakdownCover.ie

Hi there

Thank you for your comments,

As per my email I have contacted the handlers of the breakdown assistance team who have gotten in contact with yourself.

Kind Regards

Eoghán Doody

Rated 5 out of 5 stars

All fine with renewal

All fine with renewal. Very efficient and rapid.

July 7, 2018
Unprompted review
BreakdownCover.ie logo

Reply from BreakdownCover.ie

Hi there

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards,

Eoghán Doody

Rated 5 out of 5 stars

good value & good service

July 4, 2018
Unprompted review
BreakdownCover.ie logo

Reply from BreakdownCover.ie

Hi Mike,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards,

Eoghán Doody

Rated 1 out of 5 stars

Money for nothing with this company

Stay well clear of this Mickey Mouse company.

I took cover out in April to start at the beginning of May 2018 I paid in full and received all my documents.

The number that they tell you to ring is for National breakdown and I got through to Kevin, only to be told he had nothing on his system for me or my vehicle. Bare in mind this is in June that I’m ringing.

He said “nothing I can do sorry but this happens quite a lot”

Absolutely furious This company doesn’t seem to very organised.

June 10, 2018
Unprompted review
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Reply from BreakdownCover.ie

Hi Ian,

Thank you for your comments,

Very sorry to hear about this would you be able to provide me with any of the details of your policy with ourselves and I will investigate this for you? Would you be able to send it on to eoghan.doody@blueinsurance.ie.

Kind Regards,

Eoghán Doody

Rated 5 out of 5 stars

Service on Christmas Day...

A few years ago I left my vehicles lights on while in the UK on Christmas Eve. On Christmas Day the car would not start. I rang Breakdown Cover and withing an hour on that day I had a recovery vehicle arrive and get me on the road again.
That is what I call service and is why I will continue renewing my policy.

May 27, 2018
Unprompted review
BreakdownCover.ie logo

Reply from BreakdownCover.ie

Hi David,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards,

Eoghán Doody

Rated 3 out of 5 stars

Went to purchase European Breakdown…

Went to purchase European Breakdown cover - customer service person very helpful until she went to apply discount and computer system would not allow it. My case referred to help desk but no follow up from them. Rang two further times and waited for up to 20 mins before hanging up. Eventually got through to customer service person who explained situation, resolved issue and put policy in place. Frustrated at having to chase up to get issue resolved.

May 17, 2018
Unprompted review
BreakdownCover.ie logo

Reply from BreakdownCover.ie

Hi there,

Thank you for your comments,

Apologies for the delay it took to get this discount applied for you, if there is anything else we can do for you please contact me at eoghan.doody@blueinsurance.ie.

Kind Regards,

Eoghán Doody

Rated 5 out of 5 stars

I have been with this company for 6…

I have been with this company for 6 years now, I have needed the service a couple of times and cannot fault it. I would recommend them without reserve.

May 12, 2018
Unprompted review
BreakdownCover.ie logo

Reply from BreakdownCover.ie

Hi Alan,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards,

Eoghán Doody

Rated 5 out of 5 stars

Quick service which got me back on the…

Quick service which got me back on the road after my breakdown. A rather grumpy mechanic in attendance but he knew what he was doing.

May 8, 2018
Unprompted review
BreakdownCover.ie logo

Reply from BreakdownCover.ie

Hi Janice,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards,

Eoghán Doody

Rated 5 out of 5 stars

Great service

Great service, highly recommend. been with them 5 years used twice.

April 21, 2018
Unprompted review
BreakdownCover.ie logo

Reply from BreakdownCover.ie

Dear Philip

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Kym Farrell

Rated 5 out of 5 stars

Highly recommended!

Had a puncture on the motorway with tyre almost in flames. The taxi would not pick us up as it's a motor way!
Gave a call to qdos and I they arranged the pick up as well as the spare tyre replacement service with in 1 hour. Really pleased with the service!

March 10, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent response time

First time ever braking down, and it had to be in the evening on a freezing cold Boxing Day last year.

I’ve been with QDOS for a couple of years now and just like you reading this, I was a bit sceptical to say the least, but I must say they were brilliant. I called them up and explained what had happened, my location, needed recovery as the car was completely dead and the temperature outside was dropping fast. The person on the other end handled my call very efficiently. The recovery tow truck took an estimated 45 minutes to arrive.
It really hit home how lucky I was when I spoke to others about their brake down ordeals. Someone told me that they had to wait about 4 hours to get rescued.

I would highly recommend QDOS to any motorist.

February 26, 2018
Unprompted review
Rated 4 out of 5 stars

The only downside is there does not…

The only downside is there does not appear to be anywhere on my on line account where I can query the new costs negotiate lower terms. I tried to make contact on the telephone but was kept on hold for so long I gave up. However the times I have had to make use of the breakdown service I have been treated with courtesy and very prompt and excellent service.

February 17, 2018
Unprompted review
Rated 5 out of 5 stars

I've only had to use this breakdown …

I've only had to use this breakdown service once in the many years I've been a member but when I did the service I received was brilliant couldn't fault them I was dealt with efficiently, courteously and speedily and for the price you pay it's great

December 7, 2017
Unprompted review

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